HT4847 You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up st

You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage. I have 20GB remaining. WHat is the issue here?

Today I received the same message but have 4.6gb available from a total of 5.0gb. I also received the same message when i first set up my icloud account and icloud was virtually empty. Unfortunately the only way i can see to contact apple is to pay for a telephone call. If anyone knows what is going on i would appreciate knowing.

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You have now exceeded your iCloud storage

HAS ANYONE ELSE RECEIVED SUCH MESSAGE? My storage had 3,1GB available when checked after the message...
You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage.
To free up storage in your account:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Tap Manage Storage and choose items you’d like to delete or stop backing up.
For more information on managing your iCloud storage, please read this article.
To buy more storage:
Step 1:
On your iOS device, go to Settings and tap iCloud.
Step 2:
Tap Storage & Backup.
Step 3:
Choose Buy More Storage.
You can also buy more iCloud storage from a Mac or PC.

Today I received the same message but have 4.6gb available from a total of 5.0gb. I also received the same message when i first set up my icloud account and icloud was virtually empty. Unfortunately the only way i can see to contact apple is to pay for a telephone call. If anyone knows what is going on i would appreciate knowing.

HT4847 I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way-thank you

I am currently using just 1GB of 25 GB available storage but still i have mail from iCloud " You have now exceeded your iCloud storage" any ideas way…thank you

A number of people have received similar messages in error. However their email doesn't usually get blocked. If you have confirmed that it is indeed blocked by sending yourself a test message, you will need to contact Support.
If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. You should insist that this is a problem they have caused and you shouldn't be charged.

AirPort has the self-assigned IP address .... and will not be able to connect to the Internet., AirPort has the self-assigned IP address ...and will not be able to connect to the Internet.

I came from the U.S to Spain and My laptop will not connect to the internet via airport I keep getting the message above what do I do?

Hi, the one below worked for my case.
I beleive there are different reasons for this problem. In my case, doing try and error, I found a solution for my case (at the ver end of this post). The reason I say this is because I had the same problem and googled the problem for quite a while ... none of the suggested solutions worked for me, although it seems like they worked for others in some cases. I tired taking my computer to different wifi networks (mainly unprotected ... ie no WAP) and alwasy got the same problem. I even took the computer to apple and no luck ... surprisely when I took it to apple it did connect to apple's wifi network in the store, so according to them it was probably some problem with my network ... when I walked out of the store I tried connecting to another open network in the mall and got the same problem ... went back to apple and they tried a few things without any luck (however it would connect to apple's network)
Of all the solutions I read the one that made more sense for me was the one related to keychain access, although in my case I had the problem trying to get into an unprotected network, which at some point was protected.
So this is what I did: among other things I compared the keychain access file with that from another macbook that was working ok, and I noticed that although my wifi network is unprotected there was an entry for it in the keychain access list (maybe from the time that I had the network protected with the deafult config from the router). So I went to network preferences on the computer that had the problem, went to advanced and selected the name of my network (configured without security), and changed it to WAP personnal security, and entered the previous access code from my router --- the same configured in the other mac keychain file ---. This created an entry for my network in the keychain access file, just as it showed in the other macbook. I then went back to network preference and change the configuration of my network back without security. AND NOW it is working, NO MORE SELF ASSIGNED IP ADDRESS. (remember that I actually I never really changed the configuration of my wifi router to make the network secured ... actually I didn't touch it at all .... well I did before some days ago trying to follow some of the suggested solutions, doing things like power cycle, reset to factory default etc, etc, which never worked)

New text message notification will not go away, but there are no new text messages

I've tried turning the phone off and on again about a million times. I've tried deleting the text message thread that it should have been talking about. I've restored my settings, I've erased the entire phone and then restored from itunes... and IT'S STILL THERE. Stupid little red "1" in the text message icon. When I click on messages, it just opens to the screen showing all your threads. I've obviously checked all, and there are no unread messages...and even if there was 1 unread message like it's saying, when I click on messages it should open up directly to it, but it doesn't, because there isn't one.
Don't know what else to try. Anyone have any suggestions or heard of this before? Thank you so much, I appreciate all help!

Try stopping and restarting the Messages app: double tap the home button to bring up the recently used apps list at the bottom, locate the Messages app icon (swiping if necessary), press and hold it until it jiggles, tap the red minus sign. Open and close messages again and see if that clears it. If not, stop it again followed by resetting your phone: hold on/off and home buttons simultaneoulsy for 10-15 seconds until you see the Apple logo (ignore the off slider that appears first), release and wait for the phone to restart.

My iphone 4 will not notify me when I get a new text message.

It just started doing this just recently. I checked all my settings, do not disturbe is not on, the notification center is setup like it should be. It went off once but even later that day when I was texting them it never went off again. PLEASE HELP.

I've checked all the settings and still been having this problem and many others for example it's been over heating (has no water damage). I guess Ill just have to take the phone into the store. Thanks for the help though.

HT1338 my airport is not working getting Wi-Fi has the self-assigned IP address 169.254.5.29 and will not be able to connect to the Internet

my wi fi wont work giving me this Wi-Fi has the self-assigned IP address 169.254.5.29 and will not be able to connect to the Internet whats up with the airport how do i fix it

See this discussion.
Wi-Fi has the self-assigned IP address
Troubleshooting suggestions.
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)
Wireless Diagnostics - About

HT4436 I have a primary email address that I use now that is not an icloud account. If I create an icloud email address, will I be able to send/receive emails on both accounts simultaneously?

I have a current primary email address that is not an icloud account. If I create an icloud email account, will I be able to send and receive emails from both accounts simultaneously, or will the icloud account become my primary account and will I then have to inform everyone that I have a new email address?

Welcome to the Apple Community.
You can use either account and set one as default if you wish.

I have an imac with intel core duo processor. Will I be able to upgrade to the new Lion system that icloud is associated with?

I have an Imac with the Intel Core Duo Processor. Will I be able to upgrade to the new OSX Lion?

You need a Core 2 Duo or later to use Lion. You will need to install Snow Leopard in order to access the Mac App Store to download Lion when it becomes available.

I have not been able to send email for some time but now i have stopped being able to recieve email.

i have not been able to send emails for some time but in the last two days ive stopped being able to receive, the message says 'username or password incorrect' ive checked all the settings, ive deleated accout and set up again, ive rebooted phone. i tried to sync with pc but this also fails any ideas

That is correct, They don't seem to know about Mac, never got a single scrap of help from them. Try recreating your account from scratch, delete the account, (write down all your settings first) and add an account, see if that works, and if it does, delete the first account to prevent things doubling up on you. I think that's what I did, it was quite a while ago. Hope this helps, or gets you pointed in the right direction. Maybe go to At&t and try creating another account, and if ti works, delete the first.
One other tihing I did was to reset Safari, as AT&T uses the net, that's about all I can remember, like I said it was awhile ago.

TS1717 Started a software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers

TS2755 restored ipod to factory settings, now imessage will not allow me to use my email address

I restored my daughters ipod to factory settings after she forgot her password. Now imessage is not allowing me to use her email address, and it tells me it is use on another device. Help!

Maybe here:
Sync Session Failed to Start iTouch iOS5: Apple Support Communities
iphone could not be synced sync session failed to start...: Apple Support Communities

I am being asked to upgrade to iCloud Drive but indications are that I will not be able to access up to date details on any of my documents on my Mac without going into iCloud first. Have I got this interpretation right or can I save changes to acce

I am being asked to upgrade to iCloud Drive but indications are that I will not be able to access up to date details on any of my documents on my Mac without going into iCloud first. Have I got this interpretation right or can I save changes to access the new versions on my iMac?

That is Apple's statement:
Using iWork with iCloud Drive - Apple Support
Options for iWork customers
You can upgrade to iCloud Drive today if you want to keep your documents up to date in iOS 8 and OS X Yosemite, and you want to use the iWork web apps on iCloud.com and the Share via iCloud feature.
You can upgrade to iCloud Drive later if you want to keep your documents up to date with your apps on iOS 7 or earlier and OS X Mavericks or earlier.
Upgrade to iCloud Drive today
To access the most recent versions of your documents from a Mac with OS X Mavericks or earlier, you’ll need to go to iCloud.com and access Pages, Numbers, and Keynote from there. On a PC, you can install iCloud for Windows and set up iCloud Drive.
If you upgrade to iCloud Drive now:
Your documents will keep up to date across devices with iOS 8, Macs with OS X Yosemite, PCs with iCloud for Windows, and iCloud.com.
Your documents will no longer keep up to date on devices with iOS 7 and Macs with OS X Mavericks or earlier.
You’ll be able to use the iWork web apps on iCloud.com.
You’ll be able to use the Share via iCloud feature with iOS 8, OS X Yosemite, and iCloud.com.
Documents you previously shared via iCloud will be accessible to collaborators.
Upgrade to iCloud Drive later
Note that until you upgrade your iCloud account to iCloud Drive, you won’t be able to use the iWork web apps on iCloud.com or the Share via iCloud feature. If you don’t upgrade to iCloud Drive at this time:
Your documents will keep up to date across devices with iOS 8 and across devices with iOS 7 and Macs with OS X Mavericks or earlier.
You won’t be able to use the iWork web apps on iCloud.com.
You won’t be able to use the Share via iCloud feature.
Documents you previously shared via iCloud won’t be accessible to collaborators until you upgrade to iCloud Drive.

"You will not be able to publish your resource plan..."

Hi all,
Project Server 2010 with SP1 and Feb '12 CU.
We've started experimenting with resource planning and have found a situation for which I have no explanation. For some projects, the resource plan functions work just fine. But we have a few where the Publish option in the ribbon of the resource
plan is greyed-out and a message stating "Your will not be able to publish your resource plan until you publish the corresponding project schedule". I've found that by following the instructions and publishing the project in PWA works - the publish capability
for the resource plan is no longer greyed-out.
HOWEVER, I don't know what's causing this situation in the first place. New projects can be created and they don't seem to produce the greyed-out publish option. Most existing projects won't behave this way either - but some do. It doesn't
appear to be a permissions issue since when the publish button is greyed-out it remains that way for project managers and admin alike. Also, publishing the project from Project Professional doesn't work either, only publishing from PWA will do the trick.
Any advice about how to avoid getting the greyed-out publish button for resource plans would be most appreciated.

Thanks Michael!
As it turns out, this isn't quite the answer but you've definitely helped in figuring this out. Based on some additional experimentation (triggered by your line of thinking!), it seems that a change to the project's task and/or resources will disable
the publish capability for that project's resource plan - unti the project is published again in PWA. So if you add a task, or resource, or change an assignment that will trigger this greyed-out behavior for the publish button in the ribbon of the resource
plan.
Also, I've found that publishing in project professional has no impact. The only way to re-enable the publish capability for the resource plan is to publish the project in PWA. Of course, the message that accompanies the greyed-out publish button
states this explicitly but people like me (who lack a keen sense for the obvious) sometimes miss these subtleties.
Thanks again for your response - quite helpful.

I have to tell Firefox that I am logging in from "home" every time I log into Facebook. Firefox will not let me unclick ""Send me an email" under Login Notifications in Facebook "My Account" settings. Why? (to both questions)

I have to tell Firefox that I am logging in from "home" every time I log into Facebook. Firefox will not let me unclick ""Send me an email" under Login Notifications in Facebook "My Account" settings. Why? (to both questions)

It started last week - I normally use Chrome to play my games in Facebook - but I started getting "Sorry, this feature isn't available
right now"..... When I used IE..... no problem - a friend said to install Foxfire, which I did, but I made the mistake of having my bookmarks and whatever transferred from Google as it is the browser I used most often and it has all my bookmarks, but
now it does the same thing when I try to log into Facebook. - I have no problem with any other website. I deleted both Google and Foxfire and tried to start over - I cleared History and checked all the boxes hoping that this would help - but it did not.
I can't understand why I can get in with IE, but not Google or Foxfire. Do you have any suggestions.......
On Friday, it started working again - and everything was fine. But on Sunday evening I ran the History Clean in Google and when
I went to log back in, I couldn't and got the same "Sorry" message and has stayed this way since.
I ran a Norton scan of the entire computer, a Hitman scan, a CCleaner scan, ... all to no avail. Problem still exists.
I tried to run a restore program prior to the problem, but I am getting error messages like mad.
there has been two Windows Updates in this time frame and I don't know if this has anything to do with it or not - but my Restore program does not work.
NYCsDancer -- if its working via Internet Explorer, we can't help you much. Most of the time it has to do with Cookies, or your Java Version. I'd reach out to Google's forums for assistance with Chrome
https://support.google.com/chrome/?hl=en#topic=3227046
or Firefox support for assistance with Firefox
https://support.mozilla.org/en-US/products/firefox
Or as S.Sengupta said reach out to the Facebook Help center....
Entrepreneur, Strategic Technical Advisor, and Sr. Consulting Engineer - Strategic Services and Solutions Check out my book - Powershell 3.0 - WMI: http://amzn.to/1BnjOmo | Mastering PowerShell Coming in April 2015!

HT4847 You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up st

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