HT4848 Hi my name is Hajk and i got a friend that has a problem with her macbook, she gets a blue screen and cant log on. So i told her if she had an reinstall disk so that i could reinstall for her but she didn't get one with the macbook. what can she do

Hi my name is Hajk and i got a friend that has a problem with her macbook, she gets a blue screen and cant log on. So i told her if she had an reinstall disk so that i could reinstall for her but she didn't get one with the macbook. what can she do ?

If this is a fairly new Mac running either v10.7 Lion or v10.8 Mountain Lion she can use Lion or Mountain Recovery to repair the startup disk or reinstall OS X.

Similar Messages

  • On startup Mac Pro I get a blue screen and a cursor on the upper left. The mouse cursor shows up independently. Is it likely a video card failure?

    On startup Mac Pro I get a blue screen and a cursor on the upper left. The mouse cursor shows up independently. Is it likely a video card failure?

    I managed to boot the computer and get the desktop to show. I now have a "repaired" computer. There are several problems that have cropped up. One is that I can only start up now in Safe Boot mode. Is there a way to turn it off? Also, I do not have a sound list, so I can't access anything requiring audio. Google Chrome only shows up as a white screen. Pictures that loaded before don't load in browsers, etc. Any suggestions? I figure I should reinstall Mac OS Lion for starts, maybe even do a mirror backup and reformat the drive. I think this drive has turned into scrambled eggs...what a headache!

  • On start up sometimes I get a blue screen and start up hang there

    On start up I sometimes get a blue screen and it hangs there the only way to get out of this is to turn the iMac off at the back then when you turn it back on the desk top appears without going through the startup screens. Even had the blue screen when starting in safe mode.

    Then run Apple Hardware Test in Extended Mode, it's possible you have a hardware issue. If you still can't locate the issue the next step is taking the machine in for a professional diagnosis at your local Apple Store or AASP.

  • Blue screen of death, and continous reboot.  Phone never actually boots up, just keeps going from reboot to blue screen and back again.  Any suggestion?

    Blue screen of death, and continous reboot.  Phone never actually boots up, just keeps going from reboot to blue screen and back again.  Any suggestion?

    Hello jared1915
    If you are stuck in that loop, the next step would be to restore your iPhone. Check out the article below to get your iPhone into recovery-mode and restore it in iTunes.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Regards,
    -Norm G.

  • Mid 2010 MacBook Pro: Will randomly blue-screen and Safari repeatedly crashes.

    I bought my MacBook Pro in June/July of last year, and it has worked perfectly fine up to this point. However, for the past 2 months or so, my computer will randomly go to a blue screen and log me out. Also, Safari will crash several times (it had never crashed on me until the blue-screen problem started. Both of these issues surfaced at the same time). For the most part, the blue-screening problem only happens when I'm using the internet, but sometimes it will happen when I am offline as well. This is an infrequent/inconsistent problem, though. It will blue-screen and Safari will crash one week, but then it will be perfectly fine for the next three or four weeks. What's wrong/how do I fix it?

    Hi JRC8.8,
    It sounds like you have been on the right track in trying to troubleshoot this issue. You may want to see if your MacBook Pro will boot directly to the Apple Hardware Test, as outlined in the following article:
    Apple Support: Using Apple Hardware Test
    http://support.apple.com/kb/ht1509
    Regards,
    - Brenden

  • After login I get a blue screen and then back to login window, but only for one account

    When one of the users on the iMac tries to login it goes to a blue screen and back to the login window.  This only happens with one of the users - I've tried doing a safe boot, running disk utility, and using Time Machine to restore the user's libray back to pre-problem timetable.  When I run repair permissions I do gt a SUID file "usr/sbin/vpnd" and "usr/sbin/pppd" have been modified.  Any ideas?

    Try this...
    http://reviews.cnet.com/8301-13727_7-20013630-263.html
    If that doesn't help I'd make a new user & use an admin account to move the old folders over & change rights to the new user.

  • My macbook is stuck on blue screen and won't load

    Hi. Ive recently had problems with my computer. It's a white macbook and one day after I woke up it got stuck so I force turned it off. When I tried turning it on it goes to the screen with the apple logo and the spinning wheel. After a few minutes it just goes to a blue screen and nothing happens. I have a lot of work on it and I don't want to wipe the computer. Also I've tried almost everything to solve this problem but it doesn't work. Can anyone help me?

    You'll have to get your device checked by visiting an Apple Store or Authorized Apple Service Provider, your problem might be hardware related.
    Apple Support can also take care of that:
    iPhone - Contact Support - Apple Support

  • Blue Screen and restarting

    Hi, a friend bought me a Iphone 5S A1533 from Dubai Free Shop Airport. It came with iOS 7.0.4 and works perfectly the first hours, the problems started when i update it to iOS 7.1. Since then when i lock the phone goes off and the only way to turn it on was conecting it to Itune and restore it. But the last time it works fine and didnt have problems since now. First while was ussing safari i get a blue screen and the phone restarts. Hours later I downloaded some aplications and when i tried to unlock the phone, the blue screen appears again.
    There is some way to fix it by my own?, since there is no Apple Store in Argentina to use the warranty.
    Sorry for my bad english.
    Diagnostics

    Hello jackhandy234,
    I have a white iPhone 5 running on the latest IOS 7.0.4 and I am having a similar problem. I have had my phone for about 6 months now and have had it always well protected in a sturdy case similar to an otter box case. I have had no problems with the phone until 2 nights ago.
    While on the messaging app "kik" My phone froze up, vertical pixalated lines appeared,it faded into a black screen, shut down and automatically turned on again. It repeated this "glitch" while powering back up about 3 times. Finally after having to manually restart it by pressing the power and home button for 5-6 seconds it stop.
    After going back to using my phone, not 5 mins past, and it was "glitching" up again. In the past 48 hours it has glitch over 26+ times. Everytime I need to use my phone for more then 5 mins I need to manually reset it.
    If you have found a solution to your problem, please post it because it could possibly solve mine.

  • Won't wake up from sleep, sometimes get blue screen and can't get it to wor

    I have two problems that may be related. I am using a PowerBook G4 (Tiger 10.4.5). Sometimes when I turn it on I get a blue screen and that's it. Nothing else will come up. I have to do a forced shut down and then restart it with the shift key depressed and run repair disk permissions and then it works okay till the next time it decides to return to the blue screen (once a day approx.).
    Also, sometimes it goes to sleep and will not wake up. I have to shut it down and then restart it (sometimes getting the dreaded blue screen).
    This just started happening after I installed Tiger.

    Hi, vfv. Welcome to the Discussions.
    1. You wrote: "Sometimes when I turn it on I get a blue screen and that's it. Nothing else will come up. I have to do a forced shut down and then restart it with the shift key depressed and run repair disk permissions and then it works okay till the next time it decides to return to the blue screen (once a day approx.)."Your description suggests a corrupted or incompatible Startup or Login item. As Adrian suggests, my "Troubleshooting Startup and Login Items" FAQ can help you determine which Startup or Login item is causing the problem.
    2. As to the sleep problem, here are some ideas for you:2.1. If you are using a Bluetooth keyboard or mouse, see "Mac OS X 10.4 Help: My wireless mouse and keyboard won't wake my computer.".
    2.2. Your Mac maybe frozen or hung. Troubleshooting freezes and hangs is not unlike troubleshooting kernel panics: the steps are virtually the same. For a more exhaustive troubleshooting procedure, you could use the steps in my "Resolving Kernel Panics" FAQ.Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • PCI-GPIB Card with Visual Basic gives blue screen and re-boots PC

    The application makes the "ibsic" call then "ibln" to find devices on the bus. Running the VB program the first time is fine, but if you end the program and re-run a second time, you get a blue screen and the PC reboots when the program reaches the lines that make the first call to the NI-488 functions. If you close out of VB and then restart VB, everything is OK again.
    What is wrong?

    Hi,
    Here's an article that describes the most common blue screen when using VB:
    Why Does My Windows 2000 or XP System Crash When I Use Visual Basic to Program GPIB?
    Hope this helps
    DiegoF

  • Each time I open FCPX my mac book pro freeze and I get a blue screen , I am running FCPX 10.08. I experienced that problem since I downloaded some plugins from Noise Industries . Can somebody help me please ?

    Each time I open FCPX my mac book pro freeze and I get a blue screen and my mac book is completely frozen...

    Have you removed those plugins ? They could be in your Movie folder or Library - application support - FCP- plugins - effects

  • I have a blue screen and no disks as computer is second hand

    hi there.
    I bought a second hand mac book pro from ebay last year as I had never had an apple computer before and wanted to see how I would go.  I have been downloading movies and the computer was working fine.  Last night the computer seemed to over heat and switch off.  I am now trying to use the computer again and all I get is a blue screen and nothing else.  it goes through the grey screen and then blue and then nothing.  I don't have any start up disks is there anything I can do or do I have to take to the apple store to get fixed.

    I have read your last two responses and I have no idea why COMMAND D would have any influence on starting the MBP.  I also note that you have:
    "Just tried:
    Single user, safe mode, startup maneger, PRAM, and SMC."
    I have the sense that you have windows installed on your MBP.  This may or may not have some bearing on your situation.  I do not have Windows, therefore I cannot say with any certainty.
    If you have done everything that you mention above in the proper sequence I can only suggest reinstalling your OS.  Will your MBP start up holding down the option key?  If not, try OPTION/COMMAND R on startup.
    You need an Internet connection to do this.
    Is all of your data backed up?  If not insert another HDD in the MBP.
    You seem to have tried everything I can think of which has led me to this suggestion.  Perhaps others can add additional options in lieu of taking this step.  I am just out of ammunition.
    Ciao.

  • I had CS4 on my iMac desktop (two users) but my hard drive completely crashed. We bought two new Macbook Pros (one for me and one for my daughter) but CS4 didn't transfer over. The iMac is totally dead so we can't deactivate it there.  My daughter is head

    We had an iMac with CS4 and the hard drive finally crashed. My daughter and I were both users on that computer.  We purchased two new macbook pros and had the data transferred but CS4 didn't come over. The iMac is totally dead so we can't deactivate anything from it. She is heading off to college soon and eventually will need to upgrade but for now CS4 is just fine. I also need it on my computer.  Help??

    Contact support by web chat to reset activations and reinstal lthe programs properly.
    Download CS4 products
    Mylenium

  • I have ran the diagnostics test on iTunes and iPod.  The diagnostic says there is an iPod, it is identified with the correct name, but it says there is no sync ability.  What can I do?  iPod nano 3rd generation.  All updates are current.

    I have ran the diagnostics test on iTunes and iPod.  The diagnostic says there is an iPod, it is identified with the correct name, but it says there is no sync ability.  What can I do?  iPod nano 3rd generation.  All updates are current. 
    It had not been used for awhile and most of the songs that were on there were gone when I turned it on.  I was trying to sync to update the library.

    sklshrnk wrote:
    It had not been used for awhile
    Weeks, months, years?  It's possible your battery is dying.  Take the iPod Nano to an Apple store or an AASP.  Whichever is more convenient for you. 
    Syncing Music to iPod 

  • I have a MacBook Pro, it recently started freezing upon startup. It would get to a blue screen and just sit there. I've tried booting in safemode to run disk repair and still doesnt help. If I do manage to get past the blue screen, it still freezes

    My mac keeps freezing upon startup. It will get to the blue screen and promptly freeze. If I manage to get past the blue screen, and open up youtube on google chrome, it will freeze before it loads youtube. I've tried safeboot and disk repair, nothing seems to work. I even tried to factory reset it but it wont connect to my internet when I reboot with power + option.. any ideas?

    This can be used to boot the machine and delelte enough files to get it to boot normally.
    .Create a data recovery/undelete external boot drive
    Read about storage drive so you can store your extra stuff.
    Most commonly used backup methods
    Also here to see how a full boot drive slows the machine down
    Why is my computer slow?

Maybe you are looking for

  • The complete steps to bring to factory settings

    Hi... This is my first Mac experience, thus please bear with me. My MacBook Pro 15" 1.83 GHz had been running fine. Since the first time I started it up, I had never undergone a single hang. Not even a single hang during low or high load, eventhough

  • Cannot delete .mac web gallery albums

    Strange thing has recently happened to me. I deleted two albums both from the album pane and under the web gallery pane in Iphoto but the albums have not been deleted from my .mac web gallery. Is there any way to sync iphoto and the web gallery so th

  • How to store email content as a document variable?

    Hi there, I have a question where I need to store the content of an email-service into a txt-file. I guess I should somehow put it in an document variable, how can this be done? Thanks in advance Sincerely Kim

  • Implement data concurrency

    hi! i'm a java newbie and i've been tasked to create this web application. my question is what's good way / strategy to implement data concurrency? for data concurrency, my officemate suggested this design : if user A is editing a record in the table

  • Missing in /dev/

    Why i haven't /dev/ttyUSB0 and 1 ?