Blue Screen and restarting

Hi, a friend bought me a Iphone 5S A1533 from Dubai Free Shop Airport. It came with iOS 7.0.4 and works perfectly the first hours, the problems started when i update it to iOS 7.1. Since then when i lock the phone goes off and the only way to turn it on was conecting it to Itune and restore it. But the last time it works fine and didnt have problems since now. First while was ussing safari i get a blue screen and the phone restarts. Hours later I downloaded some aplications and when i tried to unlock the phone, the blue screen appears again.
There is some way to fix it by my own?, since there is no Apple Store in Argentina to use the warranty.
Sorry for my bad english.
Diagnostics

Hello jackhandy234,
I have a white iPhone 5 running on the latest IOS 7.0.4 and I am having a similar problem. I have had my phone for about 6 months now and have had it always well protected in a sturdy case similar to an otter box case. I have had no problems with the phone until 2 nights ago.
While on the messaging app "kik" My phone froze up, vertical pixalated lines appeared,it faded into a black screen, shut down and automatically turned on again. It repeated this "glitch" while powering back up about 3 times. Finally after having to manually restart it by pressing the power and home button for 5-6 seconds it stop.
After going back to using my phone, not 5 mins past, and it was "glitching" up again. In the past 48 hours it has glitch over 26+ times. Everytime I need to use my phone for more then 5 mins I need to manually reset it.
If you have found a solution to your problem, please post it because it could possibly solve mine.

Similar Messages

  • What to do if you boot the downloaded application goes blue screen and restarts iPhone

    what to do if you boot the downloaded application goes blue screen and restarts iPhone

    Always a bad thing to forget passwords. Here you go.
    http://support.apple.com/kb/HT1212

  • Ipad air getting blue screen and restarting

    after upgrading to ios8 my ipad is getting blue screen and restarting frequently. I restored my ipad from itunes and configured as new, still same issue.

    Hello harichikka,
    Thanks for using Apple Support Communities.
    Since you have already restored your iPad as new, but you're still experiencing this blue screen and restarts, the next step would be to ensure your iPad is up to date, and contact Apple.
    iOS: Device unexpectedly restarts, displays Apple logo, or powers off
    Cheers,
    Alex H.

  • My late 2010 macbook air suddenly crashes, show a blue screen and restart. What can i do to solve the problem?

    My late 2010 macbook air, suddenly shows a blue screen and restart. I´m tired of loosing my job. Someone can help me?

    Firefox doesn't do email, it's a web browser.
    If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
    If your problem is with Mozilla Thunderbird, see this forum for support.
    [http://www.mozillamessaging.com/en-US/support/]
    or this one
    [http://forums.mozillazine.org/viewforum.php?f=39]

  • Still getting blue screen and restart on 5s

    Hi,
    Recently my iPhone 5s has been getting the blue screen and restart bug again. I have had the phone for about 2 months. When I first got the phone I got the blue screen a few times until 7.0.4 got released which seemed to fix the problem.
    It has returned in the last week and has become unbareable. I've tried deleting itunes from my mac, reinstalling it and then restoring my phone as a new iphone. I have done this twice and it still hasnt fixed anything. I have disabled icloud completly. Ive deleted nearly every app from my phone too.
    Unfortuatly there is no Apple store in Ireland. I dont have 699Euro on my debit card to do the express replacement service. And the carrier I bought the phone from said it can take 3 weeks for them to get a replacement back from Apple.
    Ive rang apple and all they could suggest is to get a replacement.
    If anyone on here had any suggestions on a fix, I would be very grateful!!

    Also, Apple told me it would be 2 weeks if I didnt use their express replacement service. They would send me out a box to send my faulty phone in. Then when they recieve it, they will send me the replacement.
    It would take 2-3 working days to do their express replacement. But i need 699 eur in my bank account to do so.
    My carrier told me 3 weeks if it was to go through them and they would give me a simple basic Nokia phone for the 3 weeks.. which i dont want.
    I dont want to have to go through the hassle of not having a phone, or using a basic one for 3 weeks... So i was hoping someone might have an idea how to fix the problem

  • My laptop keeps going to blue screen and restart automatically

    unexpected shutdown blue screen. Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057Files that help describe the problem (some files may no longer be available)
    Mini122912-01.dmp
    sysdata.xml
    Version.txtView a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.Extra information about the problem
    BCCode: 1a
    BCP1: 00041790
    BCP2: C0802122
    BCP3: 0000FFFF
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Hi , Welcome to the HP Forums! It is a terrific place to find answers and information! 
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More How Do I Find My Model Number or Product Number?  I understand that you are experiencing a blue screen and then it shuts down. Have you made any recent changes to your system? Have you checked for viruses and malware?  MS Malicious Software Removal Tool Many people have used Malwarebytes with much success also. Have you ran MS Fix It to try and resolve difficulties. Have you done all your Windows updates? Have you ran the HP Support Assistant ?  Here is a link to Resolving stop (blue screen) errors in Windows 7 from Windows.com. To rule out hardware as the cause I would run the hardware tests.HP Notebook PCs - Testing for Hardware Failures (Windows 7, Vista) Next would by to try  a restore back to before this issue occurred.  HP Notebook PCs - Using Microsoft System Restore If the hardware has passed the tests and a restore did not help, I would do a recovery back to factory. HP PCs - Performing an HP system recovery (Windows 7) There will be an option to backup your personal data to prevent loss during the recovery. If you have not previously done one, now is a good time. HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7) You may also choose to contact HP support for assistance at any time.Please contact HP support at Contact HP Support  To say thanks for replying please click the thumbs up icon below.If this yielded a solution for you, please tell people by choosing solution provided.   Best of Luck!

  • Satellite M40X-169 when connected to wireless unit shuts down with blue screen and restarts

    Hello.
    I got the problem with my notebook when i'm connecting and getting connected to the wireless network. My notebook is shutting down with blue screen error and then restarts.
    Maybe you can help me to solve this problem, because i can normaly work when i need to be connected.
    Plaese help me.

    Hi
    It is not easy to give you some precise answer but try to remove WLAN card from device manager and restart the unit. You can also check Toshiba download page and try to install the latest WLAN card driver.

  • IPhone 5: Blue Screen and Restarting Issue

    I have an iPhone 5 and am running iOS 7.0.04.  Just a few days ago my phone has had the following issues:
    1)  Phone randomly restarts
    2)  While using the phone, system will crash and the result is the Blue Screen of death.  Only way to get out of this crash is to do a manual restart
    3) While using phone, screen will start flickering, lines will appear on screen and I will either get a Blue Screen or a White Screen.
    I have done the following to date:
    1) Backed up Phone and synced/restored from my Computer
    2) Erased all settings and restored from iCloud Backup
    My phone is out of warranty and I think if I take it back to the Apple Store they will tell me I'm SOL.
    Just wanted to know if people think this is a Hardware or Software issue.

    Hello jackhandy234,
    I have a white iPhone 5 running on the latest IOS 7.0.4 and I am having a similar problem. I have had my phone for about 6 months now and have had it always well protected in a sturdy case similar to an otter box case. I have had no problems with the phone until 2 nights ago.
    While on the messaging app "kik" My phone froze up, vertical pixalated lines appeared,it faded into a black screen, shut down and automatically turned on again. It repeated this "glitch" while powering back up about 3 times. Finally after having to manually restart it by pressing the power and home button for 5-6 seconds it stop.
    After going back to using my phone, not 5 mins past, and it was "glitching" up again. In the past 48 hours it has glitch over 26+ times. Everytime I need to use my phone for more then 5 mins I need to manually reset it.
    If you have found a solution to your problem, please post it because it could possibly solve mine.

  • Blue screen and restart / ThinkPad T40 2373-94G Windows 7 and 32MB ATI Radeon 9000

    Hello !
    I'm having a lot of trouble with video driver for windows 7 for ati radeon 9000.
    There is no driver for windows 7 and I tryed with driver for winXP, ... etc and didnt find any solution . 
    Actually driver for windows xp actually works on windows 7, but as soon as I tried to open any application or game I got blue screen with error and computer reboots...
    Thank you for any information or solution !
    My computer is : 
    Product: ThinkPad T40 2373-94G [change]
    Operating system: Windows 7 [change]
    Original description: P M 1.6GHz, 512MB RAM, 80GB 4200rpm HDD, 14.1 SXGA+(1400x1050) TFT LCD, 32MB ATI Radeon 9000, 16x10x24x/8x CD-RW/DVD(slim), Bluetooth/Modem, 1Gb Ether, Intel 802.11b , Sec Chip, UltraNav, 9 cell Batt, WinXP Pro

    Welcome to the forum!
    As I'm sure you know by know, your GPU is not supported in W7.
    That being said, take a look at this thread:
    http://forum.thinkpads.com/viewtopic.php?f=57&t=77964
    Good luck.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
    Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

  • How to Resolve Event ID 1001- Machine Blue Screen and Restart

    A Client machine restarts twice each day. After each restart the following Event is logged. Can any one assist with the cause.
    Log Name:      System
    Source:        Microsoft-Windows-WER-SystemErrorReporting
    Date:          02/20/2014 1:16:05 PM
    Event ID:      1001
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      SFS106
    Description:
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000f7 (0x808087ff74821eaf, 0x0000f8800d71840d, 0xffff077ff28e7bf2, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 022014-18595-01.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
        <EventID Qualifiers="16384">1001</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-02-20T18:16:05.000000000Z" />
        <EventRecordID>359136</EventRecordID>
        <Correlation />       
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>System</Channel>
        <Computer>SFS106</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">0x000000f7 (0x808087ff74821eaf, 0x0000f8800d71840d, 0xffff077ff28e7bf2, 0x0000000000000000)</Data>
        <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
        <Data Name="param3">022014-18595-01</Data>
      </EventData>
    </Event>

    Moving the thread to the 'Where is the forum for...?' forum
    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC |
    The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

  • Opening iTunes occasionally caused blue screen and restart. Now it happens every time, my video card (GeForce GT 430) is up to date as is my iTunes (64 bit, Windows 7).

    It would only happen occasionally, now it's every time. The details of the error are:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    2057
    Additional information about the problem:
      BCCode:    24
      BCP1:    00000000000C08A5
      BCP2:    0000000000000000
      BCP3:    0000000000000000
      BCP4:    0000000000000000
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    768_1

    BCCode:    24
    The 24 can sometimes indicate system trouble ... in the course of your troubleshooting to date, have you tried running an sfc /scannow?
    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

  • My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

    Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
    1. Why is my phone doing this?
    2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
    3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
    4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
    5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
    Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

    Hi, beth.lau.gr.
    Thank you for visiting Apple Support Communities.  
    I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen.  I wont be able to give you an exact answer as to why this is happening.  However, this is the most relevant troubleshooting article for this issue.  This article also provides options to reach out to us via phone for additional assistance.  
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it
    http://support.apple.com/en-us/HT203899
    Cheers, 
    Jason H.  

  • Problem with iOS 8 in ipad air since update, "blue screen with restart"

    Problem with iOS 8 in ipad air since update, "blue screen with restart"

    I have exactly the same problem, i´m tired of looking for a solution but even here there is no answer... i don't know what else do. the blue screen and restart is more annoying every time i use it.

  • Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!

    Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!

    Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
    Once in disk utitly select the drive and repair permissions.
    After the repair is done, quit the utiltiy.
    You can try to reboot and see if it works if you reboot, but if it doesn't repeat the same as before again.
    Now you can continue with the installer and install the os.
    Quit

  • My ipad mini 2 gets blue screen and then keep restarting over and over again problem

    My ipad mini 2 gets blue screen and then keep restarting over and over again problem. I tried to restore to the factory setting but it was not successful to fix the problem. Sometimes I could not even restore. How can I do with this kind of problem?
    I'm very frustrated now. Please help me!

    I have the same issue and have not found a way to fix it yet. I cant even down grade back to 8.2 because it wont stay on long enough.

Maybe you are looking for