HT4863 i have Cox cable and all of a sudden my Icloud account won't send messages, only receive. Doesn't recognize my smtp address. Any suggestions on setting up the smtp address?

I have an Imacand Cox Cable. For some reason, recently, I cannot send email from my Icloud account, on;y receive. It says it is not connecting with my smtp.me.com account, but I haven't changed that from when it was working a few days ago. Any suggestions?

You should check that your settings (both directions) match this:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.
Your signature says you have 10.6.8 - is this correct? If you migrated from MobileMe using this your mail settings won't be correct and you will need to follow this procedure to re-enter them:
Entering iCloud email settings manually in Snow Leopard or Leopard

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Hi, I have a MacBook and all of a sudden my screen it froze so I turn it off yes. Now, I cannot turn on my computer even though the battery,it is full charged. Can you please give me your opinions of why this is please? Thank you so very much

Can you please, anyone tell me your opinion of why all of a sudden my two yr old MacBook was wrking lovely but now I cannot turn it on, even though my battery is fully charged,
Thank you,
Isabella

If Niel's suggestions don't work then also try:
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM

HT5616 I have multiple phones and iPads and all are linked to one iCloud account and one iTunes Account. I want to keep the same iTunes Account so I can share music, etc., however, I want each device to have its own iCloud account. How do I do this?

I have multiple phones and iPads and all are linked to one iCloud account and one iTunes Account. I want to keep the same iTunes Account so I can share music, etc., however, I want each device to have its own iCloud account. Any help on how I can I do this?

You'll need to create an Apple ID for each device. Use the new Apple ID for FaceTime, iMessage and iCloud on the device. Use the original Apple ID for Settings>iTunes & App Store.

I have an android and all of a sudden all my contacts are gone. How can I get them back?

I have an android and all of a sudden all my contact are gone. How can I get them back?

If you were not syncing and backing up your phone to either iTunes or iCloud, then they are gone. There is no "undo".

Hi, I have an iphone4 and all of a sudden none of the apps (except the ones that came with the phone) will open. The screen goes black then it goes back to the homescreen. Any ideas? Thanks in advance!

Hi,
I have an iphone 4 and all of a sudden none of the apps will work, except the ones that came with the phone. When I open them the screen goes black then it goes back to the homescreen.
Also when I plug the phone into itunes it only gives me the option to either restore or eject the phone. Up until today I never had any problems, I sync it regularly and all the software (inc itunes) is up to date. The last time I backed it up was about a month ago when I got the phone, (a replacement as my other iphone4 had loads of problems) so I don't want to have to restore it and lose everything off it!
Any ideas? Thanks in advance!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

I have a pc and cannot log in to my iCloud account

I have a pc and cannot log in to my iCloud account

Have you tried syncing with your own computer. The one you used to sync the photos to your iPad in the first place?
Do you have a backup of your iPad on your own computer? Or in iCloud?
If your iPad is stuck to the Apple ID and password used by the different laptop have the owner of that laptop remove your device from their iCloud account. They can go to iCloud.com on their laptop, enter their Apple ID and password and then remove your iPad from their account.
Once you sign into your own Apple ID and password and then sign in to your iCloud account, many of your lost items should come back. Specifically these include your Contacts andCalendar entries.

Ive been using the same ipod and same account for awhile now and all of a sudden my itunes account doesnt recognize my ipod anymore. how can i fix this problem without deleting my ipod and resyncing?

can somebody explain to me why my itunes library wont recognize my ipod anymore. and can somebody help me fix it without having to delete all 951 of my files and resyncing it?

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
Also, go to Settings>General>Usage>Manage Storage and see what is using the storage

All of a sudden my icloud calendar won't respond

Every time I click on a date to add an appointment a box pops up say " Calendar has stopped responding" what the heck is going on. I use this for work and need a fix A.S.A.P. HELP!!!!!!

In this order:
Restart your PC
Remove and reinstall iCloud
Remove and reinstall Office

I have an iPad 2 and all of a sudden I have no sound in game apps. I have usual volume in videos and YouTube, I do get volume for games if I plug in headphones. I have switched to screen lock off and on again and I have also done a reset twice.....help :)

I have an ipad2 and all of a sudden I have stopped getting sound in my game apps. I get normal sound on YouTube and I player and downloaded DVDs. If I plug headphones in then I can get sounds for the games. I have switched the lock screen button off and on again and done a reset twice, can anyone help me with this?

Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
 Cheers, Tom

My daughter has an iPhone and some how we share an iCloud account and she's getting all my texts and contacts. I can't find where to uncheck her phone number on my phone account. Please help

My daughter and I both have an iPhone and some how we share an iCloud account and she's getting all my texts and contacts. I can't find where to uncheck her phone number on my phone account so she doesn't get all my texts and contacts. Please help

Hi Shellyk,
Go to Settings>Messages>Send & Receive and make sure that only your personal email addresses are listed under the individual phone number.Remove the "shared" iCloud email address.
For the Contacts, if you are syncing them via iCloud and you both have the same iCloud account, you will both have the same Contact list.
Cheers,
GB

I have a new iPad with wifi. When I send messages I can see my sons and my husbands but not my phone number. We all have an iPad and all use the same apple ID as iPad the bill. How can I remove their numbers and add mine?

I have a new iPad with wifi. When I send messages I can see my sons and my husbands but not my phone number. We all have an iPad and all use the same apple ID as iPad the bill. How can I remove their numbers and add mine?

Add another e-mail account to your messages, so people could reach you on that e-mail from messages. As soon as you are online (if you have wifi only iPad) you are able to send and receive messages. i.e. your son can send you a messages from his iPhone addressing it to your (that additional) e-mail address.

I have original ipad and however I cant add my phone number to lmessage it will only take an email address . Is this correct ?

I have original ipad and however I cant add my phone number to lmessage it will only take an email address . Is this correct ?

I copied this from an Apple Support article.
If your phone number is not listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you are using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number is still not listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and also in Settings > FaceTime.
Now sign in to your Apple ID on your other iOS devices.
This is the website for the support article.
http://support.apple.com/kb/HT5538

Hello I have a iPhone 5S all of a sudden my music that I have purchased only plays on 1 speaker. I thought it was a bad audio cable so I brought it back to the store. Only to have the same thing happen again. What is going on?

I have a iPhone 5s all of a sudden my music on my iPhone would only ply oit of one speaker in the car. I thought it was the Audio Cable went and brought another Audio Cable and the same thing again. I than plugged my son phone which is a NOTE 3 into the Audio Cable and it started playing fine. I purchase all of my music from the Apple Store and one of the reasons is because I enjoy listening to my phone with my playlist inside my car. Has anyone else experienced this? Apple needs to fix this ASAP or refund me my money back for all the songs I purchased.

If you connect headphones to your 5s do you also hear music on from one side?
If yes get a light and inspect the headphone jack and clean out any dirt/debris/ etc. you find in there.
If that does not fix it you will need to get your iPhone replaceed under your warranty.

I have files that have been on my computer for over a year and all of a sudden they wont open and an error message comes up saying they were improperly downloaded or came in an email attach which is not the case

I have files that have been on my computer for over a year and I have used them several times and all of a sudden they wont open. I received an error message saying they are improperly downloaded or came as an email attachement which is not the case. Please advise

They seem to be word files - they will open if I choose "open with" microsoft word, but if I double click they don't open they are appearing as PDF on my screen. I even opened one and then tried to "save as" making sure I chose .doc and they still appear as PDF
I just created a new document response.doc in word and when I saved to my desktop it appears as a PDF file and I absolutely did not create a PDF or save as PDF it was a simple word
doc.
The message says "Adobe reader could not open response.doc because it is either not a supported file type or because the file has been damaged (for example attached in an email and not properly decoded)
The reader version is I believe the most current, I always update when prompted. OS is Windows 8

Can i return my new ipad that i upgraded i have only had it for 11 days and i still have its box and all it came with

Can i return my new ipad that i upgraded i have only had it for 11 days and i still have its box and all it came with

You have 14 days from date of purchase. You need all the packaging plus your receipt.

HT4863 i have Cox cable and all of a sudden my Icloud account won't send messages, only receive. Doesn't recognize my smtp address. Any suggestions on setting up the smtp address?

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