HT4972 after downloading ios 6 the settings page has frozen?
I now have a grey box on the settings page and cannot do anything on that page?
Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off".
If this doesn't work you may have a corrupt iOS installation and you will have to restore the software
Similar Messages
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HT4623 My I pod Mini Settings page has frozen what do i do
I Pad Mini
Double tap the home button to reveal all open apps. Press and hold the settings app until it jiggles, then tap red circle to close app.
Tap home button to return to the home screen.
Open settings app.
If that does not work then reboot as stated above -
After downloading IOS 8.0.2 on my iPhone 5, my email messages are not coming through automatically. Before, my email messages would come through automatically and my iPhone would alert me each time an emial message was recevied. I now have to open my mail in-box and wait for my email messages to download. Do I need to reset or change my mail settings? This issue is delaying my abiliy to receive and respond to email messages in a timely manner.
Please Help.
JesseHi Chris. Thanks, for the suggestions re: my email issues. They were helpful and yes I did check all items you referenced. I even contacted Apple support and spent about 40 minutes on phone checking all settings. However, after all these efforts, my mail and calendar issues were not resolved. Apple Support finally recommended deleting the mail account and then reloading it - and it worked! I am now receiving my emails and calendar appts. in real time again.
Just wanted to share this in case anyone elest has a similar problem with mail/calendar after downloaing i.O.S. 8.1 onto iPhone 5.
Thanks, again.
Jesse -
what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
Ever since I downloaded IOS 8 my IPad has been slower, stalling and now it completely crashed and I can't turn it on at all! It's the Ipad 2. Is there anyway I can do?
Hey Basketsopugs,
Thanks for the question. I understand you are experiencing issues with a third-party application after the iOS 7 update. The following article outlines the best procedure for troubleshooting this issue:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thanks,
Matt M. -
After downloading IOS 8.0.2 I can not connect to the internet, any solutions?
After downloading IOS 8.0.2 I can not connect to the internet, any solutions?
It is not the wording but the lack of detail.
The iPhone connects to both the phone network (3G, LTE, etc) and to WiFi networks. Which one (or both) are you having issues with?
If it is the phone network, go to Settings->Cellular and see if Cellular data is turned on globally AND for the apps you wish to use.
If it is a WiFi network, go to Settings->Wi-Fi and see if you are connected to a network. If so, touch the circled "i" next to the network name and see that you have a valid IP address, etc. (take a screen shot and post it if you don't know what to look for). -
After downloading iOS 7 on my iPad mini I cannot download apps from the Apps store. Likewise I cannot update the existing apps which needed updating. In addition apps would just close or hang up.please help. How can I correct these?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
I'm curious...
What happens when you attempt to download from the App store? -
Hi, I am just after downloading ios 5 to my iphone but now the apps on my phone won't work, even the free ones. Have tried deleting and reinstalling but it asks for credit card details even for the free apps. Any ideas as to why this is happening? Thanks
If it is asking for account details then it might just need you to confirm your account before it lets you proceed. Maybe the terms and conditions changed since last time or something like that. Try signing into your Apple account in iTunes on a computer first to check that. Then restart the phone and try again.
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Having trouble accessing my email account thru the mail app, after entering the account information in the settings page, hotmail returns with the error message " The user name or password for Hotmail is incorrect". Help
Hotmail is having problems:
http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
http://www.engadget.com/2013/08/14/outlook-outage/
http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
http://mashable.com/2013/08/14/outlook-down/
http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/ -
After downloading IOS 6 all my stored pictures were wiped off. I later noticed that the pictures are still there on photo stream on my Facebook and google accounts. How do I transfer these pictures back to my iPad from any of these accounts?
I once had a sync problem that turned out to be that a specific photo was corrupted and impeded the process from continuing. Try to see if it gets stuck at a specific photo, then delete just that one.
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I am trying to personal hotspot but each time I go into it and tune it on the screen goes back to the Settings page and personal hotspot has disappeared and can not be found. I have tried restarting the phone and also a factory restore to no avail. HELP
I had a similar issue and it was password case sensitive issue
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After downloading IOS 7.1.1 on my ipad, it will neither boot up nor shut down . it maintains a picture of "itunes" phrase with a picture under that of the plug and cord pointing toward the phrase. It is stuck!
It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.
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After downloading iOS 8.1.3, I lost the use of messaging, face time and shortly there after my e-mail. I changed and reset everything I could on my I-Pad... same result. It can't be my router or my provider, for my I-Pod touch works fine. Any suggestions? Thanks, Val
Hello there berczy,
As I understand it, you are not able to use iMessage, FaceTime or any email service on your phone. Saying you've tried everything would generally make me recommend that you restore the phone from a backup but that can take a long time, so without knowing exactly what steps you have taken, I would like for you to review the troubleshooting in the following article for FaceTime and iMessage:
If you get an error when trying to activate iMessage or FaceTime
And to troubleshoot the Mail app, use this article:
Get help with Mail on iPhone, iPad, and iPod touch
Thank you for using Apple Support Communities.
All the very best,
Sterling -
After downloading iOS 8.1.3, I lost the use of messaging, face time and shortly there after my e-mail. I changed and reset everything I could on my I-Pad... same result. It can't be my router or my provider, for my I-Pod touch works fine. Any suggestions? Thanks, Val
Hi berczy,
Thanks for the question. I understand that you are experiencing multiple issues with your iPad after updating. It sounds like you are on the right track, as all three of these tasks require an internet connection. To help isolate the issue further, are you able to open webpages in Safari? If not, we’ll need to troubleshoot the iPad’s network connection:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
https://support.apple.com/en-us/HT204051
- Matt M. -
after downloading ios 6, i want to restore my iphone 4. does the original software download when restoring the phone
Downgrading of any version of iOS isn't supported by Apple. If you search the web, you'll find instructions that may work, but you're on your own should any problems arise. For many people it goes without problems, but for some it's reportedly bricked their devices.
If you haven't done so already, try restoring your iPhone as a new device, not from a backup, and run just with the included apps for a bit and see how it performs. Cache corruption or incompatible software can cause performance and stability issues. No guarantees, but it's worth a try to at least try to identify what's causing the problems, iOS 6 itself or something you have loaded.
Regards.
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