HT4972 I have an iphone 4s and it's telling me that there is a software update available to iOS 6. When I got to "settings" on my phone, the "download and install" tab is not highlited and I can't click on it to get the update.

I have an iphone 4s. I have an alert that there is a software update available to iOS 6. When I got to the settings tab, the "download and install" button is not highlited and I can't click on it. Below that, it says that this update requires a Wi-Fi network connection to download. So I connected my phone to my computer and tried to update throug itunes. When I clicked the update tab on itunes on my laptop, an alert pops up that says I need to be connected to the internet for th update to take place. I am confused because I am connected to the internet, but for some reason the connection is not being recognized when I try to update.
I am using a Gateway laptop and my internet connection is a verizon 4g device that I plug into a USB port. I feel like this should be so simple but have not been able to figure it out even when I called Apple and spoke to a rep...help!

In order to download to your phone over the air, you need to be connected to WiFi.
It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

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HT204074 i just got a replacement phone from Asurion because my iphone 4s had issues, i tried to dl music from apple itunes and it keeps telling me that there is another id associated with this device and i have to wait 45 days to associate mine, is there

i just got a replacement phone from Asurion because my iphone 4s had issues, i tried to dl music from apple itunes and it keeps telling me that there is another id associated with this device and i have to wait 45 days to associate mine, is there a way around this problem or do i have to actually wait?

Either wait it out or contact Asurion and complain. They sent you a used phone as JB said above. There is nothing anyone here or at Apple can do about it.

I downloaded iMovie 11 butit seems not to work with IDVD6. Do I need to get the Newest IDVD? Which IDVD is the latest and where do i download it from?

I downloaded iMovie11 but it seems not to work with iDVD6. Do I need to down load the latest IDVD?

Where do I download it from?
You need to use iDVD 09 or iDVD 11. These are only available on disk.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
If you live in a state where Amazon collects sales tax you may prefer the link below.
http://dealmac.com/lw/artclick.html?1,527850,1872219

HT4623 im using i phone 4 and only today i notice that there is no software upgrade on my settings.can u pls help me

i;m using i phone 4 but there is no software upgrade on the settings.anybody who can help coz i accnot upgrade

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawa

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol

Hi there,
Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
Recovery Mode and Restore - Apple
Let me know if this helps,
Nathan

HT5019 I connect my macbook pro to an Epson wireless projector. The macbook can see the projector wirelessly and the image on the macbook is displayed on the projector. However on system ref., the arrangement tab does not show and thus cannot have multipl

I connect my macbook pro to an Epson wireless projector. The macbook can see the projector wirelessly and the image on the macbook is displayed on the projector. However on system ref., the arrangement tab does not show and thus cannot have multiple view.
I am trying to project Pro Presenter on the Epson projector such that I have the detail screen on the macbook and only the screen I want people to see on the projector display. This has not been possible because the arrangement tab on the Display section of the System Preference is not showing. If i tried to search for the arangement, it comes back with the message that there is not other source detected, hence the arrangement tab is not showing.
I have also tried to connect the Epson directly to the Macbook but it still the same result, so its not because it is a wireless connection. Can someone advise me jhow to go around this problem. I have used windows before and it is very easy to extend ptojection on windows, but this system seems to be frustrating to me.
Thanks,
Toks

Hi Toksyb!
You may want to try clearing out the PRAM on your computer. This process is explained through this article:
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT201210 I was updating my iPhone 3GS, left it overnight and woke up to find that there was an error and my IPhone could not be restored. What can I do to make my phone work again? Have I lost all the data?

I was updating my iPhone 3GS, left it overnight and woke up to find that there was an error and my IPhone could not be restored. What can I do to make my phone work again? Have I lost all the data?

If your phone is in recovery mode, all data are gone. Connect the phone to iTunes on your computer and restore.

I have just updated my iPhone to version 5.1, and the camera button next to the "slide to unlock" button does not work at all. It used to function well before the update. Can someone help??

I have just updated my iPhone to version 5.1. After the update, the camera button next to the "slide to unlock" button does not work at all. It used to function well before the update. It happens to my friends as well. What should I do? Can someone help?? Thanks!!!!

Slide the camera button up

Liar Firefox: I have download and install Acrobat Reader 11.0.0 few minutes ago and Firefox still telling lies that Acrobat has in not current version.

Liar Firefox: I have download and install Acrobat Reader 11.0.0 few minutes ago and Firefox still telling lies that Acrobat has in not current version.

Have you rendered both iOS 7 and iOS 8 (both of which will work on your iPhone 5) out of the question entirely without trying every possible configuration? The animations can be disabled entirely, if that's the problem. And if the whiter-brighter user interface is the problem, there's reverse-contrast modes that darken everything. You can expose accessibility controls to gain immediate access to these functions to toggle them on and off. I guess my point is you may have decided against upgrading the OS based on an early experience with iOS 7 when Apple has since made changes in later revisions to address some of the usability complaints.
Now, Apple's instructions for downloading older versions of apps is to do so from the Purchased list, not from the app's product page.
See here:
Install the latest compatible version of an app on an earlier version of iOS or OS X - Apple Support
Let us know how that works for you.

My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.

My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.

Hi vision4success ,
I would like to gather some information regarding your issue, So, please answer the questions below:
What is the exact issue that you are facing?
Do you get any error while installing Photoshop element?
What is the Operating System that you are using?
Since when you are facing this problem. Has it ever worked for you?
What all steps did you try from your end?
If you have any other details regarding the issue that might help us, please feel free to mention that as well.
Waiting for you reply.
Regards,
Sarika

I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?

I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?

Hello mrmacjohn,
Verifying that any iCloud account that may be signed in is signed out should resolve this error.
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Cheers,
Allen

I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.

I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.

Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed.

I have an iPhone 4s. Today I went on to my calendar app to find everything deleted from it. Then I went to make a phone call and every single one of my contacts has gone from my phone. Can I get them back and how?

I have an iPhone 4s. Today I went on to my calendar app to find everything deleted from it. Then I went to make a phone call and every single one of my contacts has gone from my phone. Can I get them back and how?

Whoa whoa no need to go restoring stuff yet, once you've done that check to verify you have done what Overlook2011 IF that doesn't work for calendars ensure your default account for calendars is set to iCloud and in calendars that it is told to "Show all calendars"

Istalling third party instruments.. i have tried to go to application support and putting them into the sampler but they are still not showing up.. can someone help me

istalling third party instruments.. i have tried to go to application support and putting them into the sampler but they are still not showing up.. can someone help me

Hi
So these are EXS24 Sampler Instruments?
If yes... the .exs Instrument files need to go in
Library:Application Support:Logic:Sampler Instruments
Or
<User>:Library:Application Support:Logic:Sampler Instruments
CCT

My Option window in Firefox displays only partly. I can't change the download folder. 'Browse' is not showing. And the Advanced tab is not showing either

The Option Window in Firefox is incomplete. It only shows
General, Tabs, Content, Applications, Privacy, Security, Sync
The Advanced Tab is not showing and the Browse button to change download location is missing also.

If you are using an add-on theme switch to the default theme. If that isn't the source of your problem ....
Try the Firefox SafeMode. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
# You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

HT4972 I have an iphone 4s and it's telling me that there is a software update available to iOS 6. When I got to "settings" on my phone, the "download and install" tab is not highlited and I can't click on it to get the update.

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