HT4993 Just got an iphone 4 and only downloaded one app, facebook. and now when i try to download any other app and i enter my password it gives me an unknown error. what is going on?

Why wont my appstore let me download any apps? I know my password is right but it keeps giving me " Unknown error." and I have to either cancel or retry and every time I retry i get the same thing.

Hello jsimmonds05,
I was looking into our resources for information that may help resolve the issue and have a few things for you to try. First I would start with the iPhone Troubleshooting Assistant found here: http://www.apple.com/support/iphone/assistant/phone/#section_1, at section 1 and work your way down as needed.
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next
Just in case that doesn't get the App store to function correctly, you can use this article titled iTunes: Advanced Store Troubleshooting found here http://support.apple.com/kb/TS3297?locale=en_US&viewlocale=en_US.
All the Best,
Sterling

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