Hi, I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Similar Messages

  • I downloaded my purchased Adobe software where can I find the serial number?

    Review the order confirmation e-mail you received after you purchased your Adobe product.
    If you don't have the order confirmation e-mail or would like to review the serial number online, sign in to your Adobe account at https://www.adobe.com/cfusion/membership/index.cfm?nf=1.  Once signed in, complete the following steps to locate your serial number.
    Click View Order History
    Click on Your Downloads
    The serial number is located on the download screen next to the download link. 
    Note: If you purchased your downloaded Adobe software from an authorized reseller but not Adobe,  please contact the reseller directly to obtain your serial number.

    Redemption Code Help
    Also check the Wacom page. I'm sure there are instructions on how to deal with OEM licensed and bundled versions.
    Mylenium

  • I have Elements 13 and I cant find the serial number anywhere on the box or cd sleeve. any suggestions?

    hi

    A lot of times you get a redemption code instead, which you use to get a serial number. Check the places you've been looking and also your receipt, and if you find one:
    Redemption Code Help

  • Someone stole my Ipod and I cant find the Serial number anywhere even my Apple Support Profile says I never even bought a Ipod. What do I do?

    can someone help me?

    Are you quite certain you are using the same Apple ID you used to register the iPod in My Support Profile? If there is a possibility you may have used another you may be able to determine which here:
    http://iforgot.apple.com
    Other than that you will have to rely upon your original order information, sales invoice, or similar documentation. If you bought it online from Apple these documents would have been emailed to you. I believe registering the iPod in My Support Profile will also. So, check your email archives if at all possible. Gmail and similar services have a long memory.

  • I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The sy

    I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The system is asking for my original serial number which I don't have. The point is. If I have the upgrade registered with my Adobe account, shouldn't that be proof that an earlier version was on my computer??? I'm really stuck. Need some advice! Thanks
    Linda

    Hi John,
    Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
    Linda

  • I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request.

    I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?

    You must first make the purchase, then you will receive the serial number you are asking about.  YOu do not acquire the serial number thru the software.  You acquire it thru the purchase, possibly via a follow-up confirmation  email.

  • I purchased Adobe Muse but I cannot find its serial number anywhere. Where should I look?

    I purchased Adobe Muse but I cannot find its serial number anywhere. Where should I look? I have a purchase number but I didn't receive any mails from Adobe.

    Hello,
    Muse CC does not need serial number for installation. You might be getting that prompt due to some network element blocking communication with Adobe servers.
    Please try the following:-
    1)If you are on a MAC:-
    Press Shift + Command + G(Else Finder, Go-->Go to folder) to open Go to folder.
    Type /etc and open the file called hosts.
    Check if you have any Adobe related entry in the file.
    If yes, please rename the file and check again.
    2)If you are on windows machine:-
    Go to the location:- C:\Windows\System32\drivers\etc
    Open 'hosts' file.
    Check if you have any Adobe related entry in the file.
    If yes, please rename the file and check again.
    Regards,
    Neha

  • I'm trying to install Adobe Photoshop elements 13 Adobe Premiere Elements 13 and can't find the serial number. Where is it located? This is a dvd.

    I'm trying to install Adobe Photoshop elements 13 Adobe Premiere Elements 13 and can't find the serial number. Where is the serial number located? This is a dvd.

    Find your serial number quickly

  • I just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

    i just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

    - To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • I am being asked for a serial number for a software update for aperture.I bought this from the app store and can't find the serial number

    I am being asked for a serial number for a software update for aperture.I bought this from the app store and can't find the serial number.any ideas?

    What exactly does the dialog widow say? Can you show us a screen shot?

  • I am trying to reinstall Logic Studio 7 and I cannot find the serial number. It's suppose to be in one of the installation booklets. I'm not sure which one. Could you help me?

    I am trying to reinstall Logic Studio that i bought back in 2008, and I cannot find the serial number. I think I barely remember running into this problem before with this application. When i use the installation disc it tells me that the serial number is located in one of the installation booklets, and it doesn't explain to me which one. Can you help me?
    Thank You!
    Steven harris!
    <Email Edited by Host>

    Hello Steven,
    Check out this article:
    Logic Studio: Locating the Support ID and Serial Number
    http://support.apple.com/kb/HT3416
    You can find the Logic Studio Support ID on the front of the Installing Your Software booklet included in the software box.
    The front of the Logic Studio Installing Your Software booklet:
    All the very best,
    Sterling

  • What do i do if when i try to download an app it says please contact iTunes support?

       What do i do if when i try to download an app it says please contact iTunes support?

    Try resetting the password, even a number of times, until it takes. It took the third attempt on a family member's iPad before it was successful!

  • I need to download adobe photoshop again. I have the serial number. How do I download it without having to pay for it again?

    I need to download adobe photoshop again. I have the serial number. How do I download it without having to pay for it again?

    Download CS6 products

  • I downloaded Adobe lightroom 4 and I cannot find the serial number. Does anybody know where I can find this serial number?

    I downloaded Adobe lightroom 4 and cannot find the serial number. Does anyone know where I can find the serial number?

    Perhaps you should ACTUALLY READ THE LINK VARJAK POSTED!!!
    gregbartgis wrote:
       I also downloaded LR4. It was a paid app - $79.99. I wasn't assigned a serial number
    Correct.
    Mac app store software does not contain serial numbers since they are linked to your AppleID.
    which means I can't upgrade to LR5 through Adobe.
    Yes, you can.
    Purchase the upgrade.
    When when you run the LR5 installer it will see you have the Mac app store version and it will get a serial number from Adobe to use for LR5.
    Very helpful - if there were a serial number!!!!
    There will be a serial number WHEN YOU RUN THE INSTALLER!
    It will get one from Adobe.
    You're welcome!

  • My ipod touch has been stolen. Please Help. I cant find the serial number anywhere. what should I do? I really want my Ipod back.

    Please help guys. It would mean the world if I got my Ipod back. What should I do?

    lost/stolen                                      
    No app is required.                                               
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

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