HT5012 I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?
I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?
You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.
Similar Messages
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I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?
Hi norlowski,
Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
Post back with results!
Cheers,
GB -
I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
Now, I have to use my data plan to download any Apps which waste my money :( Thanks a lot !!Hello phonphon,
We've got an article that can help restore your phone's connection to the iTunes Store while on your WiFi network.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
Got a new ipad air but Can't download IWORK for free.
Hi,
Just got from a family member a new Ipad Air that was bought after September 1.
I wanted to download iwork apps that were supposed to be free, but they weren’t.
I discovered that my family member registered the ipad under his account, and only the on next day he gave me the new device. After I found that out, we deleted the registration of new ipad from his apple ID, and registered the new device under my account (including the serial number of the new device).
However, the iwork apps are still not free. What can I do to get them for free as promissed?
Any help will be grate...Go to the App Store on your iPad which should open to Featured. If not, tap on Featured at the lower left of the screen & scroll down to Collections & tap on New to the App Store? then scroll down to Apps Made by Apple & tap. You should now see the iWork & iLife apps as "FREE."
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Bought new iPad Air, but it keeps asking for my old Apple ID to complete the synch process
I've just purchased an iPad Air. I had changed my Apple ID some time ago. I've updated my old iPad 2 with the new Apple ID and deleted the old Apple ID from the iCloud function. Now that I'm trying to synch the two, the iPad Air first asks me for my iCloud Sign In and that seems to work with the new Apple ID, but then in the next screen, after the ToCs, it asks me to choose a back up. I choose today's backup. The problem comes in the next screen when it says Enter the Apple ID password for [old Apple ID] to use for store purchases. What do I do? Is there somewhere that I've missed signing off the old Apple ID? Please help. Thank you!
Well, as it turns out, there's no need to delete your old Apps. Unfortunately, i did that, but accidentally left one or two with the old ID. What happens is that you just Skip the step. It then tells you that some things couldn't be restored. I've now restored it to yesterday's backup and there's not much that's not there - there are some PDF docs missing that I had sent to kindle app and that's annoying. And yes agree that one shouldn't even bother changing Apple ID ever!! What a hassle!
Wish I had know that before.
Thanks all! -
I Got a new IPad Air and have problems running videos from the internet
i'm having problem to run videos from internet news's site
If you are running from Safari, it may be the site requires Flash player which most mobile devices don't have.
Try downloading a mobile news app for your local network TV station. -
help!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?
Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.
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I just got a new ipad air. Hundreds of emails keep papering from earlier times. I can't get them to delete ALL at one time. What do I need to do?
You need 8 characters or more to connect.
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I just got a new ipad air...it's telling me to connect to a network...I've chosen my home network, which requires a password...I put the password in, but there is no button to press to accept the password. Can someone help me get past this roadblock?
You need 8 characters or more to connect.
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Got a new Ipad Air and want to transfer everything form my ipad 2 to the new air and then use the ipad 2 for my wife account. what do I need to do
What to do if you sell or give away your iPad
http://support.apple.com/kb/HT5661 -
I just got a new iPad air and started going through the set-up process. Now, I can't swipe to power down or power up. Advice?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Just got a new ipad air. Followed set up instructions, but have a lot of somebody elses photos. How do I delete them please?
If its a NEW iPad, there should be nothing on it.
If you have photos from someone else, then its either a second hand iPad or possibly a Demo unit.
In which case you should return it as you may run into activation lock on a used iPad, or restrictions placed on Demo units you may not be able to bypass.
Whoever sold you this, did not sell you a new iPad. -
Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If no fix, Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
I recently got a new iPad from Apple, everything was stored to the cloud now I have set up new iPad i have nothing. Apps can b replaced pics cannot. Can anyone help me please?
Sorry to read about this. A relative had a similar experience. Just a few things she was told to do. Hopefully one will get your content back. Make sure you are logged in to the same Apple Account the last iPad was. You should have a recent backup that can be downloaded to have your new iPad look like the one you replaced. When I changed from one iPad to another I used my last backup and all my apps and photos reloaded with no issues. This was done over wifi.
Another way is connecting your iPad to a computer that is logged into your iTunes account. It will show what backups you have available to download To your iPad. Again hopefully a recent backup was made of your iPad with all your most recent content.
In my cloud settings I made sure any photos I took were uploaded to the cloud to be downloaded automatically to my iPhone and visa versa.
If you had your photos setup to be uploaded to the cloud they should still be there. You just need to be logged into your Apple ID and your new iPad and I see no reason you cannot access them. Hopefully it is a simple fix.
good luck. Jeff
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