HT5085 I bought ringtones and when I got my new iphone today, it showed that they transferred over, but I can't find them.
Where are my ringtones that I bought to customize my contacts?
Please disregard. I deselected sync ringtones, synced and then selected ringtones and synced. This was explained in another thread, but I guess I wasn't doing it right.
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I started to download a movie for rent and lost internet connection. Now it tells me to go to my downloads but I can't find them where should I look.
Me too!!! It says check your Downloads, but unable to find Downloads...
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i synced both to my mac to see if they would come back and they do not. i looked at other forums and most of the people that had success getting them back used gmail. I do not. My email is verizon. The only notes that were on there before the sync were 2 short notes that look like they could have been from one of my kids (although they all deny they belong to them of course). now after the sync there are 4 notes all from december or this past sunday but the other 20 or so notes are nowhere to be seen. I suppose part of the problem could be that i really don't understand the icloud. I am really struggling to figure out how to use it. the other day i synced my ipad (because i usually enter all my calendar dates on there and they were not syncing to my iphone via the icloud and now i have duplicates of a bunch of calendar events. i am getting so frustrated. Any advice welcome. Thanks.
Thanks for the reply.
True by my description it would seem I sent them nowhere, but ten minutes later after turning on and off Contacts in the Cloud I got most of them.
I have the most recent one I added about 4 days ago but I'm missing some here and there.
I logged in with my Apple ID and it's the only one I've ever used.
Still a little weird.
I have synced my contacts with iTunes but not very recently.
I now have learned to do it often!
As far as I can tell there's no rhyme or reason for my missing contacts.
It's odd I would have most, but not all. So I must have uploaded something since I have some of my recent adds that were after my last sync with iTunes. -
When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?
You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'. When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone' Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted. This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.
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A friend of my daughter's used my mac computer when she got her new iphone to help set it up. Now that I have a new iphone, her apps and all the app store information is stuck on my phone. Her app account keeps showing up when I try to install something new, and I obviously do not have her password. How do I get this off my phone??
Open iTunes on the computer. Without any iPhone plugged in, go to iTunes' menu and do Store > Sign Out.
The click the iTunes Store row on the left of the iTunes display. You can then sign on from the signon row on the right side of the display using the correct Apple ID and password. Then you'll be all set! -
I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?
Is your "home computer" the same as your laptop or are these two different machines?
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i have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?
Kidcomeleon wrote:
i have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?
Plug it into iTunes. -
when i got my new iphone 4, its in recovery mode. while restroing with itunes, im getting error at restoring firmware stage? what could be the reason? pls help me for solution.
You got a new iPhone 4, and out of the box the phone is in recovery mode? If that's the case, return it.
If you don't want to do that. what error code are you getting? -
My itunes sync stopped working when I got the new iphone. How to fix it?
My Iphone 4 worked great. It synced with my itunes perfectly. I;d buy a song on my computer and moments later it would also show up on my iphone. I thought I configured all the boxes correctly when I got the new iphone but now the wifi sync feature seems to have stopped working. I went back and checked and it appears all the right boxes are checked but still no sync. When I go to wifi sync in settings it says it has to be plugged in, locked and the home comuter available. I tried that and it still wont wifi sync. Not sure what I am doing wrong. Help please.
Stopped working as in it's totally unresponsive?
Try restarting. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears. -
I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing but doe not pull the music in my library. Can anyone assist me in figuring out how to sync my iphone? The computer that has my current music library is old so I want to get it synced before it dies...
Download what applications?
Apps in iTunes do not run on computers.
What is the exact error and where specifically is it occurring? -
MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.How do I solve this issue?
Go step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204
2. Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
3. Deselect Proxies if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply”. -
Got a new iPhone today and tried to restore from my old phone using icloud but kept coming up with a message that said problem with my icloud back up please help
Hi there Clairemcaula,
You may find the troubleshooting steps in the article below helpful.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W. -
When I got my new iphone 4, I gave my wife my old iphone. She has her own Apple Id but the icloud on her phone is in my email name account. If I delete it to create her own icloud account, will I loose my stuff on my icloud account?
Welcome to the Apple community.
When you delete the old account from the phone, the data is only deleted from that device, it is not deleted from the cloud. As such you will not lose the data off your phone either. -
Dear Apple,
Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.Hey there thaovy309,
Welcome to Apple Support Communities.
The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care,
-Jason
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