HT5114 How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.
How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.
Does any balance show on your account ? My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Store and it should show on the screen that you are taken to).
You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store
If this is the first time that you've tried to download anything from the store, then unless you followed the instructions on this page when creating your account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are getting a message to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
Similar Messages
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I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?
Hello there, AniChirglyan.
The following Knowledge Base article talks a little about the purchasing order of items through the iTunes Store.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes may still ask you for information from your card on file if that information has lapsed or needs updating. The card information on file has to be correct, no matter what purchasing option you will be exercising for this purchase.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How can you combine apple gift cards online?
How can you combine apple gift cards online?
Hi Fsalicrup,
You should be able to use up to eight Apple Store Gift Cards during checkout on the Apple Online Store.
Payment & Pricing - Apple Store (U.S.): Apple Store Gift Card
http://store.apple.com/us/help/payments#applecard
Apple Store Gift Card
You can redeem an Apple Store Gift Card at the online Apple Store, by calling 1-800-MY-APPLE, or at any Apple Store. Apple Store Gift Cards can be used only in the United States. With the exception of gift cards, certificates, and iTunes downloads, you can purchase just about anything sold by Apple, including products from both Apple and third-party makers.
You can use up to eight Apple Store Gift Cards at the Apple Online Store or if placing an order over the phone at 1-800-MY-APPLE. You can combine your Apple Store Gift Card(s) with one credit card to pay for your purchase. Simply enter or provide the PIN. On the plastic gift cards, the PIN you need to use can be found on the back under the scratch off area. On the electronic Apple Store Gift Cards, the PIN can be found on the email below the image of the card. Please keep the card in your possession until the order has been processed and delivered.
Note: Apple Store Gift Cards are different and distinct from iTunes Gift Cards.
Cheers,
- Brenden -
I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it
First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck. -
I want to use a gift card to purchase music thru i tunes, have a $15 credit but i am asked to confirm my credit card info. How do I purchase using my $15 gift card credit and not be charged on my credit card?
Hey,
Even tho iTunes is asking to confirm your credit card details, when you purchase something it will still draw from your iTunes balance first. I think it is just a security check to ensure no one else is using your account.
This happened to me a couple of days ago but i simply conformed my details and entered my card security code then itunes took the payment from my account balance. -
How can i find itunes gift cards and itunes gifts
how can i find itunes gift cards and itunes gifts
pls i need the code to complete my itune storeGo to a large enough computer store, supermarket, or general store and buy a gift card.
(99998) -
i just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you
This is a User to User Forum... You are not addressing Apple Here...
Suggest you use this link to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I was given an itunes gift card, then found out that my KOBO Ereader will not accept the itunes gift card. I now have this gift card with a balance on it and would like to give it to my brother (he has an IPAD and uses Itune gift cards all the time). If he was to use my gift card (with my password) would the movie or book that he purchase show up on his devise or would it show up on mine. Thanks for all the help
I'm not sure what you mean. Did you redeem the gift card to your iTunes Store account? If not, just give your brother the gift card and he can redeem it in his own iTunes Store account. If you did redeem the card, then there's no way to transfer the balance from your iTunes Store account to his. He'd have to use your iTunes Store account to make the purchases and sync to his devices.
Regards. -
HT5035 Can I use my gift cards to purchase items needed in games?
Can I use gift cards to purchase items needed in games? I put $60.00 in my account, and charges are still coming off my credit card
Apple Gift Cards only work with Apple Store so yes it is possible. You would add it to your payment options when the preorder becomes available Friday.
However, if it is iTunes Gift Card, then no, it would only work with iTunes Store. -
Hello. I have tried to use my visa gift card to purchase something from apple. However, the security code is not present, which I am aware of. When I typed in the correct security code, I discovered that there was not enough money in the card to complete the purchase anyway. Now, whenever I attempt to update my applications on my iPhone 3Gs, I am directed to the billing information from the previous purchase that did not work. How do I cancel the purchase and continue to update my applications?
This happens for some apps. If you have a computer try to buy on it. Otherwise you will have to enter a credit card or some from of billing.
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how can I find our photos on our iPad they are not in photo stream but have been sent from our iPhone over icloud
Hi...
Tap the Photos icon in the Dock at the bottom of of the screen.
If you don't see the photos there, tap Settings > iCloud
Turn Photo Stream off then back on then restart your iPad.
Hold the power button until "slide to power off" appears. Slide to power off. After it is off, press the power button to turn it back on -
<Edited By Host>
Whether you can get iTunes gift cards in your country depends upon whether they are available there, they aren't sold in all countries. If they are sold in your country then you can get them from Apple, and here in the UK they are also sold in supermarkets, and electronic goods retailers.
What message are you getting and when do you get it ? -
How can I share a gift card on multiple devices under the same Apple id
how can I use the same gift card on multiple devices using the same Apple ID?
Redeem it on any one; it'll be available to the others automatically.
(119212) -
How can i make my gift card in any country
can some help me please i bought a gift card from germany and its not leting me use it in dubai i have to change the country to germany,
how can i change that i wanna use it on the dubai app store not on the german oneYou can only redeem a gift card in the same country in which it was purchased.
The Complete Guide to Using the iTunes Store | iLounge Article
The policy is the same for both the Mac App and iTunes Stores.
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