HT5312 can't reset my apple id security question. I follow all the instructions and still I can't reset it. All I get is this We're sorry. The system is unavailable. Please try again

can't reset my apple id security question. I follow all the instructions and still I can't reset it. All I get is this We’re sorry. The system is unavailable. Please try again

If you are trying the reset link to your rescue email account and it's not working (Apple may have been doing maintenenace) then have you tried clearing your browser's history and cache and/or trying a different browser ?
If that doesn't work either then you can try contacting iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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