HT5312 How am I supposed to freaking add a rescue email if I can't remember my stupid questions?!?! I just want to change the dang answers so I can remember them! Please help me.
Help... I just got my iPhone and want to buy something on iTunes but it is the first time that I have bought something on this device and I cannot remember my security questions! I tried to change them but I need a resume email address and to get a rescue email address you need to know your security questions. -_- This is really stupid. Help please?
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support
Similar Messages
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How do I recover my security question answers? I don't know how to tell if I have a rescue email address. I know my answers aren't wrong but I can't buy anything on iTunes without verifying the questions. Nothing seems to be working!
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96346) -
I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I need to reset my security answers but I've forgotten them please help!
I need to reset my security answers but I've forgotten them please help!
http://support.apple.com/kb/HT5312
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My macbook Pro 13'' is giving me trouble
The Esc, F1 to F12 and also the Eject Key doesn't work and so I'm unable to change the varied special features those keys offer.
Please help what do i do?
Bceause i've gone through all the support optionsHi Kash_xo,
If you are having an issue with some of the keys on your MacBook Pro's internal keyboard not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
OS X Mavericks: If keys on your keyboard don’t work
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
you have rentals that have not expired. what does that meen?i just want to change the country please help
I have the same problem
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I can't make purchases on my iPhone without answering security questions and I don't know my rescue email how can I change or add a rescue email so I can change my security answers and make purchases
Without a rescue email you will have to call Apple to change your security questions:
See http://support.apple.com/kb/HT5699 -
I want to change the security answers on my account but have noticed that the email address I listed is a hotmail one which I cannot get into. How do I change this as I only see an edit button for logging into iTunes but not one where I can change in the security answers. Thankyou
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94157) -
HT4623 I want to change the laptop to which my iPhone is compatible with, help!
I want to change the laptop to which my iPhone is compatible with, help!
isshajal wrote:
I have also similar prob. I want to change OS of my laptop.
This is the iPhone Forum.
Your Issue is unrelated and needs to be posted in the Appropriate Forum...
Regards. -
My iMessage isn't letting me receive pictures but I can send them please help!
MMy iMessage is not letting me recieve pictures but I am able to send them please help!
iOS: Troubleshooting Messages
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I have no "Rescue email" contact in order to reset my security questions!! I've been trying now for 4 days to contact Apple/Itunes but I only get sent answers from a support team that say they cannot help me with my problem!!
The thing is that I can't ever remember answering any security questions and without a rescue email, I'm unable to reset them or even set them for the first time!!
I can't believe that no-one from Apple/Itunes can help me with this simple problem but unfortunately that is the case - Incredible, isn't it!!!
Would anyone know how I could solve this problem online??? Because each time I sign into Itunes, the same security questions reappear and reappear and reappear. In fact I've got to the point where I feel like uninstalling Itunes and downloading an alternative.
Many thanksYou need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154) -
I got a new email address and I reset the iPod so it already has the new address. I can't seem to change the address on my iPhone5 or iPad. So please help! How do I change the address for my apple ID and icloud on all my devices? I don't want to reset my iPad and phone just to set new email address I can't do updates without the password and I have forgotten my password for my old email address. Please Help! Getting frustarted!
If the old ID ("email address") is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Please help me to figure out how to recover the answer (or change) to my security question in order to make purchases using my itunes account through a new computer.
Do any of these discussions, from the More Like This section on the right, address your problem?
I forgot My security question
Help please! How will I reset or change the answers to my security questions? Thanks
Password Security
How i can recover the password of my iPhone´s security copy?
i can't change the security question, and i don't remember answer for this question -
TS3276 can't send emails but can get them please help
cant send emails but can get emails just fine
Troubleshooting Apple Mail
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
SMTP servers keep going offline -
HT5312 how to add a rescue email
i just want to know how to add a rescue email, cause in the manage id, theres no rescue email. i just want to know how to add a rescue
email so i can restart my secret question.You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102995)
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