HT5312 How do I reset my rescue email if the email address is no longer and I don't know what the answers are to my security questions

Please answer this is urgent

see this discussion...
https://discussions.apple.com/thread/5294290?tstart=0
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Not completely sure how this happened, but daughter changed my apple ID name, password, and email address 2 days ago and I can't find an easy way to undo this. And I don't know what the new info is. Any suggestions?

All I have is the email from Apple informing me about the change to my account, but without any specifics. And my daughter doesn't know what they are So I went and created a "new" account using all my original information, even keeping my password the same, but I'm still considered a "new" account and my ITunes Match can't be accessed, nor can I see any of my past purchases.

To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone when prompted, then sign back in with the ID you wish to use.

HT204053 How do I find out what my answers are to my security questions

How do I find out the. Answer my security questions

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

I was syncing my ipod (1st gen) while downloading an update to Itunes and now i get the sad ipod icon...can someone help me out or explain how to get it fixed? cause the Apple STore is acting weird and I don't know what to do

basically the title says it all...I've been using this for the longest time and now after i was syncing the ipod while downloading an update for Itunes the sad face ipod icon shows up and everything i try won't fix it. I'm wondering if anyone knows how they can help me fix it...please!

The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
I assume you have seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock

My I POD yellow band is huge and I don't know what the content is - How do I find out and delete it please ?

My I POD is at least 6 years old - functions well - 60 GB version
I only use it for music and PodCASTS which uses little room say 5 GB
However, I have a yellow " OTHER " band which is impossible to me as I have not recorded anything else,
However it is taking up some 40GB of space so the I tunes web site tells me!!
What is this please and importantly HOW do i get rid of it please?
Thanks
Richard

Other could also be files that are being stored on the iPod if you are using it an external disk. You would be able to browse out to these files (if they exist) on your Windows XP machine by choosing Start -> My Computer and selecting your iPod in the list of drivers.
Other would also be corrupted files or firmware. To resolve this problem, you'll need to restore the iPod to factory settings in iTunes.
Restoring iPod to factory settings
B-rock

My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

I'm trying to pay for a game, and I went to pay it's asked security questions and I don't remember what I answered and I went to resend code to reset the answer and the email starts with an a and I have no email that starts with an s

I'm trying to pay for a game, and I went to pay it's asked security questions and I don't remember what I answered and I went to resend code to reset the answer and the email starts with an a and I have no email that starts with an s

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
 Cheers, Tom

I don't know how to go back to the original look of my Dashboard. I don't know what I did, but now when I click on it, my Words with Friends game comes up and that is all. How do I "reset" it to the original things on it?

I don't know how to go back to the original look of my Dashboard. I don't know what I did, but now when I click on it, my Words with Friends game comes up and that is all. How do I "reset" it to the original things on it?

Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
You can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

HT2731 How do I remove an email address that is no longer vaild for the iTunes Store? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.

How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.

Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone. Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT5312 i forgot my security questions and i don't know what to do to reset them because i can't answer them, help please!!

i forgot my security questions and i don't know what to do to reset them because i can't answer them, help please!!

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102165)

I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password?

I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password somehow, or what do you recommend?

There is no password to Thunderbird. The password you need is to the email account. Contact the email provider for password reset.

I was gave an Apple iPod Touch that was disabled and I called the Apple Store and they emailed me what to do and I plugged my iPod up to the PC and now it's saying that the iPod is unable to be recognized and I don't know what to do now

I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?

Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop?

Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.

Erica,
     I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
     I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
     It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
     Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
     I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
   For the rest of us, please post when you find a solution.
     Best.
     BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others)

How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed and you don't know what it is now?

How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed by the former husband and you don't know what it is now? And you set up your own new ID and account but can NOT access the updates, from the App store for the many apps that you already have, because they require that you sign in with that former now inaccessible ID and account and password? Call it a problem of modern times and changing relationships, if you want to be charitable.

So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
Yes... sorry.
In the future, if need be, you can re download your purchases for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Good rule of thumb is to back up your purchases regardless > Mac App Store: Backing up your app purchases

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can use my ID, which is in Mail, Contacts etc. The ID I get, I can't find, so that I can delete it. What to do?

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?

My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed?

HT5312 How do I reset my rescue email if the email address is no longer and I don't know what the answers are to my security questions

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