HT5312 I need new security questions, I have forgotten my old ones

I would like to make a purchase on my iTunes (which I've never done before) and I can not remember my answers to the security questions

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103288)

Similar Messages

  • HT5312 how to reset security questions i have forgotten the answers

    i have got a i phone tried to buy an app as its the first purchase it asked me to answer question i created and dont know the answers for? how do i reset the questions or find my answers?

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • TS2446 How do you reset your security questions, I have forgot all but one

    How the heck do you reset security questions, I have forgotten all but one

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • TS1424 how do i reset security questions that have forgotten answers to?

    how do i reset security questions that have forgotten answers to?

    enter to this link " https://appleid.apple.com/ " >> manage your apple ID >> then sign in you'll find in the left password & security
    so when you chice the password & security you'll find
    Forgot your answers ? sent a reset security to email

  • TS1702 How can change my security question if I forgot the old one

    How can I change my security question if I forgot the old one since I did it long time ago

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90010)

  • Need new security questions

    Need new security questions

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 I need reset security questions but i don't remember it

    I need reset security questions but i don't remember it
    I login to my apple ID and didn't find under “Password and Security” the TAB  reset security questions
    I need create  rescue email address first?

    You cannot create a rescue email address and need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105391)

  • I had to change my password, and need to change my security questions, as they are wrong. Apple won't let me change the security questions unless I answer the old ones, which I cannot do. Suggestions please for how I can change my security questions.

    I had to change my password and did so succesfully, but cannot change my original security questios. To make new security questions, Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file. Is there a way to change my security questions without being able to answer my orignal questions first?

    Outlaw123456 wrote:
    Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file.
    Why not? If you're the owner then you should know your own question/answer combination as you created them.
    Outlaw123456 wrote:
    Is there a way to change my security questions without being able to answer my orignal questions first?
    Call Apple.

  • How to reset Apple ID security questions i have forgotten

    how to reset Apple ID security questions i have forgotten

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312

  • I need help with Changing my Security Questions, I have forgotten them.

    Its simple, I tried buying a Gym Buddy Application and I had to answer my security questions... Which I have forgotten I made this a while ago so I probably entered something stupid and fast to make I really regert it now. When i'm coming to this...

    Hello Adrian,
    The steps in the articles below will guide you in setting up your rescue email address and resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you continue to have issues, please contact our Account Security Team as outlined in this article for assistance with resetting the security questions:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT5577 I set up an Apple ID with security questions - but have forgotten it all since using it initially some time ago. I am unable to re-set it since my email was used for my ID and it will not allow me to use it again. How can I start over?!@#$%

    I am in an endless loop trying to set up a new password with my AppleID and use it for the Cloud to sync my iPhone, iMac, and MBAir.
    I'm asked to reply to security questions - my answers are truthful but are not accepted. Please help me just start over - or recover what I have so I can move on with the Cloud.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • My apple id is locked due to trying to answer my security questions i have forgotten the answers to

    please help me unlock my apple id, it has been locked because i have tried too many times to answer my security questions that i have forgotten the answers to. the help setttings told me that there would be a link saying "forget answers? send an email to reset the questions" but when i tried there wasnt anything there saying that, it was just blank.
    if you could help me in anyway that would be amazingly helpful xx thank you

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95027)

  • HT1918 How do I change my security questions I have forgotten my answers

    I have forgotten the answers to my security questions and it won't let me purchase any items off my ipad due to it is there a way of changing them or getting an email with my answers

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • HT5577 i need to change my security questions becase i forgot the old ones

    i need to change security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can i change my security questions i have forgotten them/

    i hvae forgottenmy security questions how can i change them

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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