HT5312 my kids set up the questions on my acct and don't remmeber the answers ...so no one can buy any thing! HELP!
I read about it but can't find where to start the process
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(93597)
Similar Messages
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hi
i really don't know how to say this
but i really need help
i redeemed a 25$ itunes
and when i wanted to buy a game or anything
it needs me to answer two questions
i forgot the answers because i made this account
long time ago
and i really need this 25$
i need help
please Apple help meread this
http://support.apple.com/kb/HT5312 -
My Ipad was disable. I try to restore form Icloud, after 3 hours of restoring.
Restore from iCloud Backup
1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Enable Location Service
9. Select network, enter password and join network
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Selected Restore from iCloud Backup
12. You'll be required to enter Apple ID and Password
13. Agree to Terms and Conditions
14. Select Backup file
15. You'll see progress bar
16. Red slider will appear; slide to unlock; step #1 to #16 is fast
17. Pre-installed apps will be restored first
18. Message: Purchased apps and media will now be automatically downloaded
19. You'll see a pageful of apps with Waiting/Loading/Installing
20. When the restore process is complete, your device will restart. You should connect the device to iTunes to sync data not contained in the backup (such as music, videos, apps, and so on). -
I did what u said to the settings that no one can buy app again unless I do it
I need to no if u put. My $10.03 back in my iTunes account thank u
<Personal Information Edited by Host>See my reply on your previous post : https://discussions.apple.com/message/22663174#22663174
As I said in reply on that, these are public forums, not iTunes Support - I've asked the hosts to remove your phone number from your post -
I can't buy any thing with money on my iTunes I fregot my security questions and I can do it any other way I now my password and every thing else
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
I just purchased an iPod Touch
for my 4 yr old grandson so that we can FaceTime. I have the ipad2. How do I set up the iPod so that we can FaceTime? The way I have it now shows me on both so it's a busy signal.You will probably need to create an apple Id for you grandson, so you can call that ID instead of yours.
take a look at the link http://support.apple.com/kb/HT4319 -
How do I set up the fax program so I can send faxes from my mac
How do I set up the fax program so I can send faxes from my mac
Do you have a fax machine or fax modem? If not, then you cannot fax over telephone lines, but you can subscribe to one of many eFax services.
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How do i set up the viewer window so I can read the email in the bottom section of the window
how do i set up the viewer window so I can read the email in the bottom section of the window? Someone sat at my computer and changed it and now I cannot restore it.
Mail Preferences, Viewing, Use Classic Layout.
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I am still waiting for my student approval to set up the Adobe creative suite. Can you please help?
JasperWhy are you asking this in the Adobe Reader forum?
Best contact Adobe Customer Support. -
If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?
I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.
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Is there a way to stream Coachella? I found last years stuff but no live stream so far. I tried to us my kids iPad but the YouTube Coachella channel requires flash. Any thoughts?
Try opening this link on your phone: http://m.youtube.com/#/user/coachella?client=mv-google&reload=3&rdm=m2075q4mp. It doesnt work on the Macbook but it works on my phone..
FYI the resolution / quality when airplaying from iPhone to Apple TV was atrocious!
if you figure out how to get it going good on the Apple TV let me know! -
Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstore...pls help as im only a teenager and have no credit credit and my parents dont trust me with theres and they dont care about the fact that you can set up a password/.... PLEASE SOMEONE HELP I WILL BE SO GRATEFUL... And i would really like to get the iphone 4 but if there is no way of etting apps without your credit number then i would have to get a samsung galaxy s3 maybe ...
You can set up an Apple ID without a credit card.
Create iTunes Store account without credit card - Support - Apple - http://support.apple.com/kb/ht2534 -
does anyone know how to view text in Appleworks, to be able to click on the font button and then be able to scroll thru all the font so that one can see it change as you scroll down the list, at present I have to do it one font style at a time and then repeat? Thanks jl
Welcome to the Apple forums
Your question really belongs in the AppleWorks community/forum.
You can turn on fonts in actual type in the AppleWorks preferences. -
I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N
== This happened ==
Every time Firefox opened
== I uninstalled Norton 360 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N
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