HT5312 Reset my security questions

Help me reset my security questions

If you have a rescue email address on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/kb/HT5620

Similar Messages

  • HT5312 reset answering security questions

    pleas i ned too reset answering security questions
    <Email Edited by Host>

    These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 Reset my security questions = HEADACHE!!!

    I enter the correct answers to my security questions but then apple decides I'm wrong! ***? I have an alternate email saved in my account in case something like this happens so I can reset my security questions but now I do not get the option. I am travelling and do not have access to phone apple support centre and there's no Apple support number for South Africa. They do have an iStore here but none of them are able to help me - idiots! Does anyone know who I can email to get this sorted out?

    You would need to have a rescue email address on your account for the link to show, an alternate email address is a different address on an account. You won't be able to add a rescue email address until you can answer 2 of your questions - as South Africa isn't on this page, http://support.apple.com/kb/HT5699, then try contacting iTunes Support via this link and tell them that you've forgotten your answers, don't have a rescue email address, and that your country isn't on the HT5699 page :
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT5312 Reset my security questions not send to my email

    Reset my security questions not send to my email?
    <Email Edited by Host>

    Most of the people on these public forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address from your post.
    If you aren't receiving the reset info to your rescue email address (how long ago did you request it, and have you checked the spam folder as well as the inbox ?) then you could try clicking it again and giving it an hour or two to see if it then arrives. If it doesn't then you can try contacting iTunes Support or Apple
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 Resetting your security questions

    It won't let me click in he boxes

    Click on which boxes ? You've followed the instructions on that page i.e. you've gone to https://appleid.apple.com/ and clicked 'Manage your Apple ID' on the right-hand side of that page and logged into your account, and then clicked on 'Password and Security' on the left-hand side of that page and on the right-hand side is there an option to send security question reset info to your rescue email address ?
    If you don't have a rescue email address on your account (you won't be able to add one until you can answer your questions) then you won't get the reset link and you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 reset your security questions apple id

    i Forgot https://daw.apple.com/cgi-bin/WebObjects/DSAuthWeb.woa/139/wo/r4Vbj4JDgJNHvb3OTS V3gw/0.19.3.1.1.2.1.1.3.3.5.11security questions
    <Email Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 reset my security questions ,i cant buy anything :( i have fergotten my answers! help !!!!

    i need help

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 how to reset my security question as I cannot remember any ?

    Hi,
    I want to change my security question as I cannot recall them but when I am log in I cannot reset them unless I know them !!!!!!!!!!!
    how can I do reset them in a simple way ?
    Thanks
    David

    If you mean that you aren't getting the reset link on your account, as described on the HT5312 page th that you posted from, then that will only show if you have a rescue email address on your account
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How to reset my security question Apple ID my iPhone had been stolen

    How to reset it I'm going crazy

    The article you referenced (HT5312) gives the steps for resetting your security questions if you have a rescue email address.  If you don't have a rescue email address, there is a link to contact support for assistance.

  • HT5312 how do i reset my security questions

    I need to reset my security questions and i cant figure out how

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 how do i just reset my security question answers if i dont have a back up  email can i just have it sent to the email i use for the account and why is the support showing me what to do but not leting me do im geting ****** off.

    how do i reset my security questions the support shows me how but wont let me why is this so difficult!!!!!!!!!!!!!!

    The reset link will only show if you have a rescue email address on it - if you hadn't put one on your account (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How do I get a email to reset my security questions

    I need to reset my security questions to download a game and I forgot them

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you  help???

    I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you  help???

    You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 please i need to reset my security questions for my apple id

    please i need to reset my security questions for my apple id

    http://support.apple.com/kb/HT5312
    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

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