HT5312 Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

When I requested a new password the e-mail was sent to the old address then the new owner of that address entered their info and I no longer have access to it.

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I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you

I just tried updating my iPhone 5 to the new iOS7 and it keeps saying the activation server can not be reached...My phone has been down for almost an hour now. Can anyone help? thank you

Too many people are flooding Apple's servers, everyone is having this issue, try every so often, or wait until tomorrow.

HT6012 I had an older version of Mac OS, I upgraded to Snow leopard and then OSx Lion, most of my software has been upgraded except for Imovie. Now I can't get my projects to upload or share to iDVD or iTunes. What do I do?

I had an older version of Mac OS, I upgraded to Snow leopard and then OSx Lion, most of my software has been upgraded except for Imovie. Now I can't get my projects to upload or share to iDVD or iTunes. Also to compound the situation everytime I attempt to share to iDVD or iTunes, iMovie quits unexpectedly. What do I do?

If you want to sync it to the iPad from that Mac, you need to upgrade it to at least 10.5.8.
If you want to copy the music to another Mac, you don't. Move the iTunes folder of the item in the Finder's sidebar over as you would any other folder. If you put it somewhere other than the Music folder, launch iTunes with the Option key held down and point it to that location.
(61713)

HT201401 My iphone 4 sleep button it totally broken and has been for a number of months now what can i do

My iphone 4 sleep button it totally broken and has been for a number of months now what can i do?

Take it to an Authorized Apple Service Provider.
Here's how to find one:
Find an Apple Authorized Service Provider

I synced my iPod to a new music folder and now all of my games (Klondike, Vortex, etc) are gone - how do I get them back?

I synced my iPod to a new music folder and now all of my games (Klondike, Vortex, etc) are gone - how do I get them back? Please help! Thanks!

Aren't those the default games that come with the iPod Classic? If so, they won't be in your iTunes library, but only on your iPod Classic itself as they are built in the iPod's software.
B-rock

When I synced my iphone to our computer, it took on my husbands apple id account and now it asks for his password to update apps. How do I get mine back?

When I synced my iphone to our computer, it took on my husbands apple id account and now it asks for his password to update apps. How do I get mine back?

Yes, you can delete them from your phone by tapping the icon until it jiggles, then tap the black x. You can verify that your Apple ID is still correct for future purchased by going to Settings>Store>Apple ID (at the bottom). If it's wrong, tap the ID shown, sign out, sign back in using your ID. Then you should be good to go.

I have synced my phone it has taken all my purchases photos and videos how do i get them back

i have synced my phone it has wiped all my purchases photos and videos how do i get them back

Did you sync to a different computer than the one you had previously synced to? If so you need to sync to the original computer. Otherwise you can just restore the last backup you made on the previous sync.

TS3988 my wifes iphone wes erased from my account how do I get it back

My Wife's i phone was erased from my account How do I get it back

See Empty/corrupt iTunes library after upgrade/crash.
tt2

HT204088 How can I tell if an iTunes gift certificate I purchased for someone else has been redeemed?

I purchased a gift certificate through the iTunes store and although I can apparently re send it, I cannot tell if it has been redeemed.
Does anyone know the navigation to check if it has been redeemed?
thanks

Probably not, but go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Perhaps there will be something they can do for you.
Should you ever need to resend a gift in the future, follow the procedure detailed here:
http://support.apple.com/kb/HT1541
Regards.

HT5787 What do I do if my iPod was stolen and I checked my support profile and when I entered the serial # I got a message saying it has been registered to another Apple ID? Is there a way to find out that Apple ID so that we can locate the iPod?

What should I do if my iPod has been stolen and when I checked my support profile and entered my serial # and I received a message that the serial # had been registered to another Apple ID account? Is there a way to find out the Apple ID that it was registered to? I have already checked find my iPod and it shows my iPod is offline. I have already filed a police report.

No, sorry, there is no way you can get that information. The police perhaps could, but it would probably require a court order and it's unlikely the police will go to those lengths unless they have reason to believe that this theft was not an isolated instance and hence worth more of their time than the single theft of an iPod.
Even if they got the ID, it may well just be yours. Apple's registration database often contains such errors; I get the same message for some of my devices when I know I registered them to my Apple ID and the devices are all still right here.
Regards.

I purchased songs from itunes with my old Apple ID, now i can't play the songs using my new Apple ID. Any solutions?

I purchased songs from the itune store back in 2009/2010 using an Apple ID/pw; I have since changed my Apple ID/PW and can't play the songs that purchased under the old Apple ID. I tried to purchase the same songs with the new Apple ID and it says "you have already purchased..." Any solutions?

Yeah, go to the iTunes Store. On the right hand side there is a Purchased option. Click on that. The content is separated by categories. Songs are then categorised by artists. The download key is on the right side of the screen, in the shape of a cloud.

On my iPad i keep getting a prompt which says sign into iCloud with my apple dither has an old email that I no longer use so I forgot that password how do I get rid of this.

IIPad a prompt comes up every 10 seconds asking " sign into ICloud shoes an old email address and wants the password. Everything I try does not work. How do I get rid of this, as I use a different Apple i.d.
thanks if someone can help.

to delete backups in itunes for to Edit>Prefences>Devices. Select the backup you want to remove then hit delete underneath that box containing your backups. If mac os click on iTunes in your tool bar and same steps as above.

HT201269 Best Buy started the setup assistant on my new iPhone 5 and now I can't make it sync with iTunes. How can I reset and start over?

I bought an iPhone 5 at Best Buy, and they started the setup assistant process. Now I can't go back and start over so I can sync my phone to my iTunes account. I have an old iPhone 3GS and didn't use the iCloud. I backed up to my computer. And now I can't reset my iPhone 5 to sync to my iTunes.
Help.

I purchased a iPhone 5, and after completing a backup of my old iPhone 3GS, I in error selected Set Up as a New iPhone in the Setup Assistant.
I connected to iTunes and did a Restore iPhone, which set the iPhone5 back to factory defaults, and I was able to restart the Setup Assistant, and following the apple support instructions, restored from my 3GS backup and synced with my iTunes account. The Restore kept my phone number intact.
I was worried that I would lose the setup of my phone number that was done in the store, but everything worked perfectly.

Accidently deleted AIM account how do I get it back

Because I wanted to use a new AIM screename as my account I deleted AIM in Preferences under Accounts. Now I can't re-create it. How do I use my AIM account with iChat? The only option it offers under accounts is Bonjour.

Use this FAQ to find out what the Keychain has stored for your AIM name (Or Apple Screen name)
http://discussions.apple.com/thread.jspa?threadID=121885

I was given a mac with apps missing how do i get them back?

i was given a power mac G4 with the os x 10.5.8 operating system and i was wanting to know if there is an update for this version, because i was trying to put the missing apps that where deleted when i received it back on here but when i download them and install them i get an error message and can't use them.
I need these apps because I run my own Christian entertainment company/record label and i switch from pc to mac and need the apps that are missing.
I guess my question is, is my system able to be upgraded so i can install and use the missing apps again?

For music I don't think there is much like GB without costing an arm & a leg, I'd maybe look for a used iLife Disc which contain GB & others.
I think iLife 06 would be best...
http://www.amazon.com/s/?ie=UTF8&keywords=ilife+%2706&tag=googhydr-20&index=aps& hvadid=4308710837&ref=pd_sl_92r4vxg4p2_b
Depends what you do with graphics, but for a start, GraphicConverter...
http://www.macupdate.com/info.php/id/263
Acorn...
http://flyingmeat.com/acorn/
http://flyingmeat.com/acorn/acornfree.html

HT5312 Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

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