HT5312 What if "Forgot your answers?" and option to use rescue email wasn't even present? Apple has made this process way too complicated!

What if "Forgot your answers?" and option to use rescue email wasn't even present? Apple has made this process way too complicated!

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

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HT5312 what if it doesnt show the optionn to send rescue email

i cant send rescue email

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105289)

HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

HT6170 I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."

I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."
how can i reset them?

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.

I forgot my security answers and I have no rescue email, What is the solution?

I forgot my security answers and I have no rescue email, I am trying to purchase as usuall but this time seems different, app store is asking me to answer the questions and I have no idea about the answers. WHAT TO DO? as I mentioned I have no rescue mail.

Contact applecare support at 800-275-2273, ask for someone in account security - to reset security questions. After the advisor verifies your identity, they can reset your security questions.
Have a great day.

HT5312 I forgot security questions, and there is no rescue email, what should i do?

I forgot security questions, and there is no rescue email, what should i do?

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?

I forgot my security questions and it says Forgot your answers? : Send reset security info email to n•••••@live.fr, but it is not one of my email adress and I don't know how to changes this, can anyone help please ?
I want to buy an app but I can't without these answers

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765)

Hi i would like to know wat if you forgot your answers and u cant buy somthing of i tuns on my phone

hi i would like to know wat if you forgot your answers and u cant buy somthing of i tuns on my phone

jorge carrillo wrote:
hi i would like to know wat if you forgot your answers ...
1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

Forgot your answers? Send reset security info email ..... this link not see in my apple accound pls help

Forgot your answers? Send reset security info email. this link not see in my apple accound pls help i am used another id is alredy located

The send reset link will only show on your account if you already have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you haven't checked whether you have the link then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side of the screen (similar to the screenshot in the second post on this thread) you might see an option below the questions to send reset info to a rescue email address.
If you don't get the link (you won't be able to add a rescue email address until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT201363 what if i did forget my security answers, and do not have rescue email ?

what if i did forget my secuity questions answers,and do not own rescue email ???????

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101002)

I forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help

i forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help

Well, of course a rescue address which is the same as the main address (which doesn't work) isn't a lot of use.
Please see Kappy's comprehensive User Tip:
https://discussions.apple.com/docs/DOC-4551

HT6170 Forgot the security question answers and dont have a rescue email

Forgot the security question answers and dont have a rescue email

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5312 i cant remember security questions and i dont have rescue email how do i set it up

i cant remember security question and dont have a rescue email set , cant seem to set up rescue email address. how do i do this.

The Rescue Email needs to be Set up Before you need it.
ceslive wrote:
i cant remember security question
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

HT5312 Forgot your answers? Send reset security info email not available?

send reset security info email not available plese help me how can reset security question if not available.

If you forgot the answers to your security questions and don't have a rescue address with which to reset them, you need to contact Apple's Account Security team for assistance.
You can speak to an Account Security Advisor by calling AppleCare technical support. To find the right contact option for your country, see this article:
Contacting Apple about your Apple ID account security
http://support.apple.com/kb/HE131

HT5312 What should I do if I did not write 'rescue email' and cannot remember the answers for the security questions?

I currently have 2 ipods.
One is 2G and another is 3G.
I updated 3G to IOS 5 so I can download a lot of games with 3G ipod.
However, I cannot purchase with 3G ipod because I don't remember my security question answers.
Also, it seems that I did not put 'rescue email' to my account.
What should I do?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT5312 What if "Forgot your answers?" and option to use rescue email wasn't even present? Apple has made this process way too complicated!

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