HT5552 I see mediocrity is still trademark of Apple. Cannot enter my Visa number to make a purchse. Mind you my old iTunes got corrupted (again); so info should still be there.
I see mediocrity is still trademark of Apple. Cannot enter my Visa number to make a purchse. Mind you my old iTunes got corrupted (again); so info should still be there.
Hi Aidan123,
Welcome to the forum and thanks for your post!
Sorry for the problems you've had getting set up on BT Mobile and getting your number transferred across. You can send over your details and I'll help you with this from here.
Click on my username and under the "about me" section of my profile you'll see the link to get in touch with us.
Cheers,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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Try this from another user:
1. Shut the computer down by holding the power button for 10 seconds
2. Restart the computer and press shift at the same time until you see the progress bar start moving
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I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
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I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
Please advise what should I do to fix this.First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
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I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
Does anybody know if you uninstall iTunes (mine is giving me an error message) and then re-install, will my music still be there (somewhere?) I don't have it saved to the cloud, but it is on my iPad I recently upgraded my iTunes account and now I can't open it. I get an error message and it says I need to re-install.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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Moved library to external HD, iTunes still uses old iTunes Library.itl file
Howdy-
I'm running Windows 7 & iTunes XXX
I moved my library from my laptop internal hard drive (C:\Users\jasonbar\Music\iTunes) to my external hard drive (G:\iTunes).
I followed the recommended procedure:
1 - Edit/Preferences: check "Keep iTunes Media Folder Organized"
2 - Edit/Prefrences: click "Change" & input "G:\iTunes" into box to denote new library location
3 - File/Library/Organize Library & check "Consolidate Files"
Now, I've found that iTunes still uses the old "iTunes Library.itl" file in the old location (C:\Users\jasonbar\Music\iTunes). For the sake of convenience (and to make the library entirely self-contained on the external HD & to protect it from possible laptop loss/failure), it would be swell if I could migrate that file over to my external hard drive also. But, if I remove the "iTunes Library.itl" file from the old location & copy it to the new iTunes directory, iTunes just doesn't seem to be able to figure out that there's a nice "iTunes Library.itl" file on my external hard drive that it can use.
Is there any way to achieve what I want?
Thank you,
-JasonI assume you have your iTunes folder located on your other drive (no Music folder enclosing it.) On your startup volume you have a /Home/Music/ folder but the iTunes folder has been removed. OK, so far?
Go to where the real iTunes folder is located. Select the folder then CTRL or RIGHT-click and select Make alias from the contextual menu. You should see a new icon appear named "iTunes alias" with a little curly arrow in the lower left corner of the icon. Now, copy the alias file to the /Home/Library/Music/ folder on your startup volume. Rename it to just "iTunes" (no quotes.) Delete the alias you created on the other drive.
Now when you double-click on the iTunes alias in your /Home/Music/ folder your real iTunes folder should open up. Now if you open iTunes application it should re-discover the iTunes folder.
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Does anyone know if we are able to deauthorize a computer and then reauthorize again? I want to make sure my library will still be there if I do that.
Yes. Yu have to just ensure that the iPod is signed into the iTunes account(s) that purchased the apps and other stuff and you have iTunes et up to sync the stuff to the iPod. You will loose however, any app data you have.
BTW, you can always redownload app at no addition cost. See:
How to redownload purchased apps from the App Store -
If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now? I forgot to ask.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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We are using iPhoto '09 trying to import photos from a memory card. We stopped the import and ejected the card over 20 hours ago, but iPhoto says its still importing. Any idea how long the import should run if there were 5000 photos on the card?
Don't know how long it would take to import that many photos but if you stopped import and ejected the card ther is something else wrong here.
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In the Firefox help video they show a Firefox icon in the very top left of the window. This is a drop down tab where one of the items is the clear history option. I do not have this tab and have tried reinstalling Firefox but it is still not there. On the video it is shown above the File / Edit / View etc options.
If you don't have the Firefox button, you're using the classic view. To restore the new view of Firefox (Changed in Version 4):
* View > Toolbars > Menubar [Uncheck]
In Firefox 6 you can use this to clear your history/other offline content:
Click on the Firefox button on top left part of your browser:
* History > Clear Recent History
There you can select what you want to clear.
If you want to see the menu bar you can press alt on your keyboard so you can see file/view/...
Also for activating it to always be there follow this (Classic view of Firefox):
* Firefox > Options > Menu Bar
Don't forget to hit the 'Solved it' button if this solved your problem so the topic will be closed. -
Itunes got delted,songs still on ipod,how to get them back in itunes librar
my computer crashed so i had to redownload everything, now that i redownloaded itunes, and plugged in my ipod(all songs are still on ipod) how do i get them back into itunes library music section?
Transferring tracks from an iPod back to iTunes has been covered here a number of times already, but again:
First, you need to prevent automatic synchronzation with a blank copy of iTunes. While connecting the iPod to the computer, click "cancel" when iTunes presents the dialog box offering to synchronize to the iPod. Or hold down the Shift and Ctrl keys in Windows. This should stop the iPod from auto synching with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 3 and 25 seconds depending on your computer.
Then if you're using iTunes 7, you can then copy music that you purchased from the iTunes Store back to iTunes directly (use the Transfer Purchases From iPod command under the iTunes File menu).
If you're not using iTunes 7 or want to copy back other tracks, the easiest way will be to search VersionTracker for "iPod". You'll find a number of utilities that can transfer your tracks and your playlists from your iPod back to your PC.
It's also possible to do this manually, but the procedure is rather involved. If you're interested, though, see this thread:
MacMuse: Computer crashed
Hope this helps.
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