HT5621 What do you do when you've lost access to your e-mail and your apple ID and have no way to reset them? (with the find my iPhone feature enabled)

Hi
I've lost access to my e-mail and my apple ID. No way to reset them. It's a hotmail email address and Microsoft is refusing to reset it even after I provided all the necessary proof of ownership.
2 problems:
I can't switch to a new apple id and loose all my purchased apps
I can't switch to a new apple id as I'm being asked for the password of my current apple id - to disable the 'find my iPhone'-feature
How do I proceed as my device is virtually unusable as is ..
Many thanks

This is a user to user community, Apple are unlikely to read your comments, if you have any suggestions that you think might enhance iCloud you can send Apple your feedback here.
We also can't speculate on what exactly iOS 7's new security features will actually do, all that's available is what has been said so far by Apple, anyone using a developer version is forbidden to discuss it anywhere but in the developers community.

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