HT5622 Good day to advise you that I forgot security questions, email your questions to re-password security has been compromised by some persons illegitimate since the change

Good day to advise you that I forgot security questions, email your questions to re-password security has been compromised by some persons illegitimate since the change.
<E-mail Edited by Host>

Apple does not respond here. Do not put email addresses in posts here. The world will see it.

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I have a mac book pro i got about three months ago i know that it has been compromised with some sort of key loger and there for shur using remote desktop client! ill go in delete a bunch of files thy will repute them back in there and make it so i can re

im very new to computers but very fast learner and very mechenacal but i cant spell my way out of a wet paper bag! lol i receved this macbook pro runing lion 10.7.5 *** a gift slash i paid for it means the most to me its my babie someone has took it apon themselfs to put a keyloger on it been moving files opening accounts in my name basikly identy theft the did not expect me to catch on this fast when i first got it i dident even now ho to use the mouse pad but been real fortinat i have to the point i know the operating systems realy good but little things still learning iv overloded this thing twice now and brout it back pluse the last time i shute it down trying to get ride of owes so ever on hear i know it sounds crazy but have figuerd out what apps there useing and can revirbalize it back to some one kinda lol remind you im an idiot on computers lol the changing source cods useing key loger of some sort and remote deskstop conection, and a app to watch and record it on there iphone!last time i had coach reboot it i beged him for the start up disk he works for dell tride to tell him in the begining but dident know unuff to verbilize it to him pluse the terminoligies but i have been consuned buy it need some help to file in dark sposts on knolige and if rebooting my mackbook pro is the way to go got a lot of apps from coach dont want to lose im a poorbaserd thats whuy iv been avioding this at all cost plose i dont know if what i got for start up cd is right i was reading you need i desk please i need a bad *** coputer haker iv done all the simpel stuff some of the hard stuff gotten so close but olmst screwd up funkshons "systems preferences plans and framwork plains trying to get rid of this probelem no im not loosing it thats why i need some one who knows what there doing and is up for a challinge sorry about the spelling its bad i know but im only kinda dump lol pretty smart actully whent from be a compleat dump *** on computers to being abel to show some of my would be computer savey friends some tricks and how to do things, really still dump when it comes to windows but its kinda like appel,got lots of quistins like how afer all i done and coach even reboot ti for me (not useing cd but hard drives to reboot so id have apps that cost lot of money on it but cought him right in the middel of moving and i ended up getting lion 10.7.5 insed of having mountin lion 10.8.5 yes it was a big deference too miss mountin lion so much pretty bumed out that this person has done this to me kinda know who it is but cant prove it plese help ill do whatever....

Hi
Level 2 posters and Above can report various posts.
When they do so they have various options that they can attribute as the issue.
I have reported your post.
I found the one block of text very difficult to read.
9:36 PM Monday; January 28, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

What happened to the "lock" symbol that used to appear when on a secure site? I haven't seen it since the last update, so it's either moved or you took it out. I really miss it!

What happened to the "lock" symbol that used to appear to signify that you were on a secure site? I haven't seen it since the previous update, so it's either moved & I haven't found it, or you took it out. If you did, I want it back!

It's stuck on a yellow question marked "multimedia audio controller." It doesn't like the CD drivers or the drivers snarfed from the aborted "you don't have an sb controller installed" pull from windows\temp\CF whatever it was. It's 3am and I've been trying to get this stupid thing running for 7 hours now. I'm going to bed. I will see if it is any smarter tomorrow morning.
It was running great until I did an "update from the web." If I hadn't have done that I'd have no complaints. Now it's hosed and I can't even get back to where I was before. I'm not impressed with creative's installation procedure.
However, there are many people complaining about the "you don't have an SB installed" problem. Creative needs a "delete everything" button, and an "install all new drivers" button. Take a page out of ATI's book in the number of headaches created by windows installer and come up with a way to fix them yourself. ATI did. This would at least get me back to the BSOD, which right now I'm longing for.
This is on a shuttle st6g4 with a disable ac97 sound nonsense with those drivers removed.

An update for numbers was shown for my macbook pro, however even though this has been done I cannot open numbers without updating and when you try to update again it advises you that this is already done so we go round in circles getting nowhere, any idea

` I cannot open numbers as it requires and update, and the update has taken place yet it still maintains that an update is required and when you look to iupdate it advises you that you have already updated so we go around the circle and get nowhere. Help please.

Hi renrut,
Do not delete the old version of Numbers (Numbers 2.3, Numbers'09). It has features that the new Numbers has lost (in particular, Print View).
Numbers '09 has been moved to a folder called iWork '09 inside your Applications folder. The icon on your Dock continues to point to Numbers '09. Launching Numbers from that icon is why you get the "Update" message. Numbers 2.3 is trying to open a Numbers 3 document.
The new version of Numbers (Numbers 3.2 is the latest version) lives in your Applications folder (not a sub folder). Drag that icon to your Dock. It will become an Alias. Right click (or control click) on it and Options > Keep In Dock. Now you can chose which version to run.
Numbers 2 on the left (three columns)
Numbers 3 on the right (four columns).
Both versions will run happily side by side. Just be sure which version you use to open a Numbers document. If Numbers 3 tries to "steal" a Numbers 2 document, you will get a warning when you start to edit:
Edit a Copy will preserve your Numbers 2 document and create a Numbers 3 copy. Cancel will get you out. Upgrade will convert your Numbers 2 document to a Numbers 3 document.
If all else fails, you can do Menu > File > Export To > Numbers '09 to revert.
Do not delete Numbers '09 (or Numbers '08) from your machine! You will need them.
Regards,
Ian.
Message was edited by: Yellowbox. Screenshots added again. The forum software was down when I tried to reply. I hope they now show. Ian.

Good day, I have installed Acrobat DC, and would like to combine 2 files. One is excel allready converted to PDF - No problem. The other one is from Pastel mailed as PDF.

Good day,
I have installed Acrobat DC, and would like to combine 2 files. One is excel allready converted to PDF - No problem. The other one is from Pastel mailed as PDF.
When trying to merge the files, this file ask for a Password. No password was issued from the setup or mail?

Good day abrieb93050306,
I can understand your concern, however can you please let me know that are you able to open both the PDF files ( the one you converted form excel to pdf & the other pdf that was mailed to you ) individually without using any password?
As it asks for the password, it means that the postal mailed PDF is password protected. You can ask for the password from the sender of the postal mail & then try to combine the files.
Please follow the steps in the provided KB doc.to combine the files : Combine files into single PDF | Adobe Acrobat DC tutorials
This will probably resolve your issue.
Let me know if you still experience any issue.
Regards,
Aadesh

I am receiving the 'Could not sign you in [Access denied: 530]. Check your user name and password' problem on Adobe Muse CC 2014 and I cannot access the xml file that is supposed to fix this issue?

I am a PC user and I have Adobe Creative Cloud Muse 2014. I have received the 'Could not sign you in [Access denied: 530]. Check your user name and password' error when trying to upload my muse site to my ftp host, GoDaddy. I have successfully done this in the past and only recently it has stopped working. I looked online at the FAQ Adobe Muse Help | Uploading an Adobe Muse Site to a third-party hosting service and it said to download the ftpprefs.xml file but this file simply leads to a blank page that says /*Not found*//*Not found*/.
Can someone direct me to a working page with this file or provide a different solution? Thank you!

Hello,
As you are getting error [Access denied: 530] it means issue is with access. Either the username and password you are entering is incorrect or you do not have proper permissions.
I would suggest you to contact Godaddy to either reset password or reset the permissions.
Regards
Vivek

What do you do when you can't sync your ipod and it tells you that itunes is not compatible with your ipod?

what do you do when you can't sync your ipod and it tells you that itunes is not compatible with your ipod?

Upgrade to the newest version of iTunes first to see if that helps.
B-rock

I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?

I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?
I've already submitted my problem to PayPal and they are investigating it. I need to get this reversed and my money back. It's hard enough saving for formula without some ******* buying **** with my information.
Anyone else have this problem?

It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
If it is a phishing email then forward it to Apple : [email protected] , and then delete it.

HT204269 I can't find MobileSync/Backup/ in the Application Support folder in Library, I'm trying to find my phone back up from a few days ago before I bought my new iPhone, but when I searched on iTunes backup it has been replaced by the back up the day

I'm trying to find my phone back up from a few days ago before I bought my new iPhone, but when I searched on iTunes backup it has been replaced by the back up the day after that. Now all my data from my old phone is lost including some really important things. Also before that iTunes wouldn't let me sync my iPhone 5s data to my new iPhone 6 Plus, saying that the data is corrupt, that's where all this trouble started. I've been trying to back-up the old phones data so I can access it, but it's been replaced when ever I plug the new phone in, and no the 'sync automatically when connected' is not ticked. Please help me find my back ups.

Your iCoud account remains in iCloud even if your device is restored. (In fact, you can't delete an iCloud account from iCloud, you can only choose to stop using it.) If the device is restored, or it may no longer be signed into your iCloud account but your account will still exist in iCloud.

HT5312 Good afternoon, I have forgotten my sequential answers to questions....how can I reset them ? Or else have the answers back again. I am trying to purchase now and couldn't proceed because of this. Please assist

Good afternoon, I have forgotten my sequential answers to questions....how can I reset them ? Or else have the answers back again. I am trying to purchase now and couldn't proceed because of this. Please assist

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should work : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

I have been trying to save a document in illustrator and every time I try to, a dialog box pops up and says the following- Can't save the illustration. You do not have enough access privileges. id: -5000....This has been happening ever since I switched to

I have been trying to save a document in illustrator and every time I try to, a dialog box pops up and says the following- Can't save the illustration. You do not have enough access privileges. id: -5000....This has been happening ever since I switched to CC and whenever I try to save something in indesign, I get a dialog box that says that my file is corrupt. How do I fix this? I cannot get any work done !!!

You should ask in Illustrator
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I am using a WD My Passport Studio external hard drive as a Time Machine. I get the error that a back up folder could not be created when my iMac has been asleep, any advice.

I am using a WD My Passport Studio external hard drive as a Time Machine. I get the error that a back up folder could not be created when my iMac has been asleep, any advice. The hard drive is set set not to go to sleep.

Were you not plugged in via USB to begin with?
I would recommend performing some resets just to be on the safe side. Unplug the external HD, and try these steps:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379

After downloading osx 10.9.2 when i open my logic pro 9 and begin to audition loops that came with lp9 i get a message that says "audio device has been removed and then a second message the " select driver not found(-10202). my interface is a apogee duet

after downloading osx 10.9.2 when i open my logic pro 9 and begin to audition loops that came with lp9 i get a message that says "audio device has been removed and then a second message the " select driver not found(-10202). my interface is a apogee duet. Can anyone provide a solution to this problem. Thanks

YES!!! YES!!! YES!!!
I got it!!! Yes!!!
Guys, I've solved my problem about that error -10202 (Selected driver not found).
I have installed in my Mac Pro (OS X 10.5.8) a document with an extension ".rsrc" to correct the position of the accents in my keyboard, like acute accent, tilde and circumflex.
That file is called "U.S. - International.rsrc" and it's stored in the following path:
"Macintosh HD/Library/Keyboard Layouts"
So, when it's properly installed, I can choose 2 country flags on the right side of the menu bar (U.S. - International and Brazilian).
That's the clue!
When I pick up "U.S. - International", my keyboard works fine with the accents, >>>BUT<<< Logic Pro 9 doesn't recognize my audio driver; and when I pick up "Brazilian", my keyboard doesn't work with the accents exactly as it shows me on each key, BUT Logic Pro 9 DOES recognize my audio driver.
So, when I want to write anything out, I will pick up the "US - International" and when I want to work on the Logic Pro 9, I will pick up "Brazilian".
I hope I can help all of you.
Regards,
Renato Veiga.

I purchased a new Macbook pro and an Ipod touch on the 25th of March. There was a promotion that 'buy a Mac u may get a free Ipod touch'...A specialist told me that i will receive $259 with in 2 weeks. But it has been over 2 weeks, i haven't receive it???

I purchased a new Macbook pro and an Ipod touch on the 25th of March. There was a promotion that 'buy a Mac u may get a free Ipod touch'...A specialist told me that i will receive $259 with in 2 weeks. But it has been over 2 weeks since i send receipt and product codes to repay centre in Sydney but i haven't receive it yet. Can you tell me if there are any problems?
Thanks

This is a user to user forum Apple don't handle things like that here you need to contact the point of purchase and follow up there.

I downloaded the os 6 by wifi and when the phone restarted it told me to plug into itunes. I did that and the iphone software update has been stuck on '70 hours remaining' for the last 3 hours. Help!

I downloaded the os 6 by wifi and when the phone restarted it told me to plug into itunes. I did that and the iphone software update has been stuck on '70 hours remaining' for the last 3 hours. Help!

it says " itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes" so i restore it and after it gets finished it says " the iphone :iphone" could not be restored. the device cannot be found" but ive used this itunes since i got this phone.

HT5622 Good day to advise you that I forgot security questions, email your questions to re-password security has been compromised by some persons illegitimate since the change

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