HT5622 how to reset your security questions. when you don,t   remember   your the answers  to the questions

i cant remember the answers to the security questions how do i  reset the answer

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2.  Call Apple Support in your country: Customer Service: Contact Apple support.
        3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • TS2446 How do you reset your security questions when you don't remember them

    How do you rest your security questions if you forgot them ?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions. (Resetting security questions)
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • How do you reset an IPOD touch when you don't remember passcode?

    We have an old IPOD Touch and don't remember the passcode.  HOw do we reset it to factory settings?  ITunes will not recognize the IPOD.

    See http://support.apple.com/kb/HT1212
    Try these steps if iTunes won't recognize it: (assuming you have Windows) http://support.apple.com/kb/TS1538

  • How do you get your serial number when you don't have your ipod

    I was running and then I dropped it and I lost it i went to your website and I'm trying to find it but there saying i need the serial number how can I get the serial number please send me a message back

    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT5312 How do I reset my security questions when I don't remember the answers to the original security questions?

    How do I reset my security questions when I don't remember the answers to the original security questions?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1911 How do I reset my security questions? I don't remember selecting or answering any security questions when opening my account, but iTunes keeps telline me one or both of my answers are incorrect.

    I haven't purchased anything from iTunes in awhile, but when I tried to purchase a song today, iTunes asked me for answers to security questions. I don't remember selecting or answering any security questions. Can I and how do I reset my security questions?

    Contact Apple over the phone and ask to speak with Account Security.  http://support.apple.com/kb/he57

  • How do you unlock your itunes account when you can't remember the answers to your security questions?

    How do you unlock your itunes account when you can't remember the answers to your security questions?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75741)

  • How can I change my security questions when I don't remember the answers?  I've been locked out now!

    How can I change my security questions when I don't remember the original ones?  I've now been locked out!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How can you reset your admin password when you can't remember it?

    Can you please tell me how I can reset my admin password when I can't remember it?

    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.

  • How can I buy a song but always asked the security questions and you don't remember them what should I do

    How can I buy a song but always asked the security questions and you don't remember them what should I do

    Write down your security questions.......
    Here is what you should do if you do not remember the answers to your Apple ID security questions:
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    Cheers,
              Alec

  • I'm trying to pay for a game, and I went to pay it's asked security questions and I don't remember what I answered and I went to resend code to reset the answer and the email starts with an a and I have no email that starts with an s

    I'm trying to pay for a game, and I went to pay it's asked security questions and I don't remember what I answered and I went to resend code to reset the answer and the email starts with an a and I have no email that starts with an s

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
     Cheers, Tom 

  • HT1918 Answering security question when you don't know the answer

    Answer the security questions when you don' t know the answer I have done every thing you asked. I even have change my pass word three times when it not been needed

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HE37
    My Apple ID
    https://appleid.apple.com

  • What do you do if you don't remember your secerity questions and it won't let you in on your account

    What do you do if you don't remember your secerity questions and it won't let you in on your account
    Please help!

    Go to: expresslane.apple.com
    Under product categories choose iTunes
    Then iTunes store
    Then account management
    Press continue.
    Now choose iTunes store security and answer the bullet questions and click continue.
    Sign in with your appleid and press continue
    Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
    iTunes will respond to you within 24 hours by email.

  • How do I reset my security questions when I don't remember the answers to my old ones?

    I made my account when I was pretty young so I don't remember what my answers are! Please help me! I can't go into my iTunes without it.

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do you reset your security questions if you don't remember the answers?

    How do I reset my security questions if I don't remember my answers to the original quesitons?

    I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.

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