HT5622 I have an Apple account . Mainly used for itune downloads. However I cannot remember my security questions. The email to which the answers are sent is no longer active . How do I reset my ID & security questions ?
I no longer have the email my account is using to verify my security details. How can I rest it ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105318)
Similar Messages
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I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.
settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id. -
I have formatted my computer and re installed itunes. However, I cannot see my purchased musics/movies/books on my library anymore. I can see my purchased registration on my account, but I don't know how I can do to download it back to my pc. Any ideas?
Thanks a lotGo to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free
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Which account is used for iTunes Match?
My son and I share an iTunes accounts but have separate iCloud accounts. Which is used for iTunes Match?
Hi,
Use the one that you sign into your joint itunes account. Icloud account does not affect itunes account.
Jim -
I had multiple iPhones and iPads associated with the same apple account and I have now created a separate account for two of them. The question that I have is whether there is a way to transfer the icloud email address to the new account?
Welcome to the Apple community 1960gmd.
Once an iCloud address is used for an Apple ID, you can't use it for any other.
Why would you want to use another Apple ID if you already have the address you want to use in another.
If you want your email on all devices but use a different ID for iCloud add it as a secondary account at settings > mail, contacts, calendars and just enable mail. -
The ID works for everything else on my phone - why won't it work for iCloud? And if iCloud requires an email address, why isn't it simply required that my Apple ID be an email address? Those are largely rhetorical, since I don't expect anyone from Apple to actually explain it to me, but what do I need to do? Do I have to change the Apple ID I've had for years to an email address and then reset my phone to use that? Surely there's a simpler way.
Having signed out as suggested above, go to http://appleid.apple.com and create a new Apple ID if you don't already have one. You will need a working email address which is different from that in the ID already in use.
The set up your Mac/device(s) as indicated here:
http://www.apple.com/icloud/setup/ -
i have two sets of devices one ipad, iphone and mac which i use and one iphone ipad and mac which my wife uses
now is it possible to have two sets of contacts and calendar synchronised for her devices and one for my devices using the same icloud account
i dont want a separate itunes account as we use the same music books and apps to be automatically downloaded which is very convenient
please guideYou can set up different iCloud accounts on each device using different Apple IDs (to keep your mail, calendars, contacts, etc. separated), and still share the same iTunes account (in Settings>Store on your device). There is no requirement that you use the same Apple ID for purchases and for iCloud.
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Im using a i phone 4 this is new to me i created a apple id othing wrong with that but when i trying to download app in phne it always ask a verification on my email that i have done alrady why is that
Hello, jjkmbd.
Thank you for visiting Apple Support Communities.
Try the steps in the article below to resend the verification email. Make sure to check your email spam folders for this link.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
If you are still experiencing issues you may need to reach out to our account security team to help you with verifying your account.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?
Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.
Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551 -
I have forgotten my security questions but the email to reset them is no longer active how do i change it to send it to a different email?
You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I can't reset the password for the apple id I use for iCloud because the associated email address is no longer in use and the site does not accept my answer to the security question. What should I do?
Welcome to the Apple Community.
If you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your account/security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
i used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account, and if i want to update any app i downloaded or buy from my i have to delete it and download it again.
what can i do??As far as I know you should be prompted for the password for an account that 'owns' one of the apps that requires updating.
If all of the apps with updates are linked to your account and that is the account that is now logged in, then you could try a reset and see if that helps : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
I have multiple phones on my account; do they all have to use the same Apple ID and Password for ITunes?
No.
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I have 2 apple accounts on the same computer, when I plug my Ipod nano in will it delete the music from the other account?
Am I allowed to use two accounts in the same itunes?
Yes.
(52232)
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