HT5622 When I try to download an app from app store, it is asking for Cloud ID and Password.....but though i submitted correct password...it is not allowing to download....stating "Password incorrect". What is the way out...!!

Suggest a way out for download an app, when phone shows a message-----password incorrect; though i gave correct password. Even i have logged into icloud and ensured the password is correct.

You may have to either sign in to the website to confirm your account details (or do that through iTunes on the computer) or go to iforgot.apple.com to reset your password again.

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HT204053 When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?

When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?

Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden

My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?

Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

I am trying to deauthorized audible account but it is asking for a username and password but when i enter in itunes info it is nt working?? How do i find out what the username is then??

All i want to do is access my itunes on my laptop i was told i had to deauthorize the audible account and it is asking for a username and password, i tryed using my itunes login info but it didn't work, where can i find this info to get this gone.
Or is there another way to sync my itunes account with my laptop????
Please please help me!!!! I need my music

I'm confused. Who told you that you need to deauthorize an Audible account to be able to play your music? Did you ever set up an account with Audible.com? What is happening when you try to play your music? And what exactly do you mean by "sync your iTunes account with your laptop"?
Please provide more details as to your situation and what it is you're trying to accomplish. I'm sure once we understand what it going on, someone can provide suggestions.
Regards.

HT5622 why does the wrong apple id come up on my iphone when I try to use apple app store? how do I change it to the correct apple id?

Why does the wrong apple id come up on my iphone when i try to use apple app store? How do I change it to the correct apple id?

Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID

ExportPDF - I can't download my converted document. When I try to download, It asks for my id and password and when supply it asks for it again and again... What am I doing wrong?

ExportPDF - I can't download my converted document. When I try to download, It asks for my id and password and when supply it asks for it again and again... What am I doing wrong?

Hi jow75,
I'm sorry to hear that you're having trouble downloading your files. Please try the following:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
Make sure that you're using the correct Adobe ID and password.
Please let us know how it goes.
Best,
Sara

Hi I'm Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I use

Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>

If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.

Can anyone tell me why a picture would change color when I try to download/upload it? It is the exact same picture- chosen the same way and when it goes to any other program it changes the color (I've tried canvas on demand and mpixpro. I've also tried

Can anyone tell me why this picture changes color when I try to download/upload it? It is the exact same picture I have taken from the same location. The image on the left is via preview and the image on the right is what is shows like when I try to download it. I have emailed it to myself and it shows fine on the computer and in CS4, but when I look at the download via my phone or on another computer it shows the wonky color on the right. I have checked the color space shows RGB/8 bit. Any ideas why or how to fix it? It isn't with any one specific session.... and I've tried it on both my desktop and my laptop- saved image to an external hard drive and to drop box. I've tried sending the image to canvas on demand, my email, mpxipro, POST editing- all the same result. Please HELP!! What am I doing wrong?

Most of the time you see something like that. The image in question has a color profile other then sRGB. Some image viewers/displayers are color managed and others are not. So the image do not look the same in all of the applications you use. So colors seem to change.
Try converting it to sRGB color and see if then looks the same all around. Also I think PC and Mac displays are set to different gamma something like 1.8 and 2.2
Though I'm colorblind I even see color variations.

I am trying to restore an ipod to the factory settings. However I get a message that my username or password is incorrect. I am using my correct Apple id and password. What is the problem, please?

I am trying to restore an ipod to the factory settings. However I get a message that my username or password is incorrect. I am using my correct Apple id and password. What is the problem, please?

Was that Apple ID and password the original owner of the iPod? If not, try using the Apple ID and password of the original owner.

Why does it say "unsupported language/platform" when I try to download Adobe Standard? I have the latest updates of IE and Google Chrome and have tried both.

Why does it say "unsupported language/platform" when I try to download Acrobat Standard? I have the latest updates of IE and Google Chrome and have tired both.

The message doesn't mention IE or Chrome - it mentions language/platform.
So...what is the language of your system?
And what is your platform - by which we mean for example Windows Vista or Mac OS Lion.

My Iphone4 alarm stopped working since last two days. Is it the same issue which cropped up on Jan 1 2011? What is the way out?

my iphone4 alarm stopped working since last two days (31.12.2011). is it the same issue that cropped up last year on 1.1. 2011? what is the way out? and who should i turn to for support?

This issue was fixed in iOS5 - what is yours running?

When i try to download itunes, it keeps saying that the older version of bonjour can't be removed

when i try to download itunes, it keeps saying that the older version of bonjour can't be removed

Use the free Revo Uninstaller(download from link beow) to completely remove Bonjour and iTunes first
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html?tag=mncol;1
Download iTunes from here: http://www.apple.com/itunes/download/ and install

When I try to install flash player on my mac, I get to the panel that asks for my name and password, and it will not take my password. tried changing to a new password and same result

When I try to install flash player on my Mac, I get to the panel that asks for my name and password, but it will not take my password. Tried changing the password, but same result. Suggestions??

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

TS1398 When I try to connect my wireless Motorola at home, I am asked for a password. Is the password the pass code found on the back of the modum?

When I try to connect my wireless Motorola at home, I am asked for a password. Is the password the pass code found on the back of the modum?

YOu can try that. Who set up your wireless connection?

When I try to connect to App Store,I get an error message stating "cannot connect to iTunes Store. I show 3 bars on wifi connection

When I try to connect to App Store, I receive an error message stating, "cannot connect to iTunes Store. I show 3 bars on my wifi connection? Can someone help...why if I tap App store, does a iTune error message display?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

HT5622 When I try to download an app from app store, it is asking for Cloud ID and Password.....but though i submitted correct password...it is not allowing to download....stating "Password incorrect". What is the way out...!!

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