HT5624 i have bought a i phone 4 but it ask to enter a password id. the orginal owner is deceased and cannot locate her email or password id . What can i do to activate this phone?
I have a i phone 4 but it request the id. the person is deceased that orginal own the phone we do not know her email . How can i reset this
Dirty Vegas wrote:
TJBUSMC1973 wrote:
Apple can use the receipt to verify the legal owner of the device (this only works for the original purchaser; not for anyone that buys an iPhone second-hand). It's a painstaking process, and takes a few days, but they can bypass the Activation Lock once you provide all the documentation they require.
How does a person in posession of a user locked device access this service? Is this done throught the Apple Store or through AppleCare?
The easiest thing to do is just put in the Apple ID & Password. But, if that doesn't work for some reason, try www.icloud.com and remove the device from the account in Find My iPhone. Even if FMiP is turned off on the device, it can still show on www.icloud.com.
Otherwise, the process I described has to go through AppleCare. The store level can't do it.
Similar Messages
-
I just got an apple at&t iphone 4 and I have it unlocked. But I want to connect it to t-mobile, so I trimmed my sim card and once the phone was unlocked I inserted the sim and it says no sim, activation error. What can I do to fix this? What is wrong?
JayleneC wrote:
Wait.. Everything on iTunes worked, but when I insert my sim it brings me to the start were I have to choose my language, etc... Then it says activation error.. Are you sure it's the sim card?
As you addressed me that is exactly what I said
Dodgy trimming ?? get a new micro sim from T-Mobile -
I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device. -
I recently changed my phone. Before I did the guy at the Verizon store said my photos were backed up in my photo stream. I have logged on and cannot locate them. Is their something I can do to recover them?
Photo Stream does not "backup" your photos, you have to do that yourself on iTunes, BUT if you have the iCloud app for your PC/Mac installed, your photos will be on there
-
I was updating my iPhone 3GS, left it overnight and woke up to find that there was an error and my IPhone could not be restored. What can I do to make my phone work again? Have I lost all the data?
If your phone is in recovery mode, all data are gone. Connect the phone to iTunes on your computer and restore.
-
I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
I just received photoshop elements 10 that I bought used thru Ebay, for my OSX Mac 10.5.8. I put the discs in my computer and nothing happens to help me download it. Can anyone help me with this instillation challenge?
Does your mac have an intel processor or PowerPC processor?
System requirements | Adobe Photoshop Elements
Did you insert the disk that is labeled mac os?
After you insert the disk, it should show on your desktop.
If you double click on the the disk icon on the desktop, does anything happen?
more info about the included disks:
FAQ: Installing Elements 10, or What do all these disks do? -
I have just bought and updated my Mac operating system to 10.8.2, also updating iPhoto (as my mac suggested/requested)... now I dont have the option to share my iPhoto books to idvd... why? what can i do to rectify this?
now I dont have the option to share my iPhoto books to idvd... why? what can i do to rectify this?
Purchase iLife 11 (includes iDVD) ON DISK.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
http://dealmac.com/lw/artclick.html?1,527850,1872219 -
I have bought a new iPad air, I decided it to restore it from the last iPhone 5S backup, and now it's asking me about two iCloud accounts I never heard of in my life. WHY?
The iPhone and iPad draw whatever charging current they require. The iPad draws more.
-
My iphone4 Safari won't let me sign into any websites (email, school, commercial). What can I do to fix this?
Sorry just re-read your original post and realized that my answer doesn't address you problem:
"If the problem is that Safari won't display a login screen when started, try going to a different website than is displayed when you start Safari. When I have this problem, I select another website from my bookmarks and am redirected to the login screen. It's strange, but it works."
So..., what is happening that it won't let you login? Keyboard not popping up? Website won't accept input? -
Question
i keep getting a dialogue box asking me if i want to open or save a firefox document every time i click on an email in windows outlook; what can i do to fix this? thank youThanks for getting back to me; i was not able to get to the computer until now.
No, not thru web access; it is via the Outlook provided thru Microsoft Office. -
I imported a video and when I play it back, the audio does not match the video. When I view the tape in my camera it looks fine. I've tried imported twice and each time it doesn't match. What can I do to fix this?
The default settings mostly likely use an audio sample rate of 32k. This doesn't work probably in FCP. You're probably better off capturing the tape in iMovie.
-
My iPhoto videos are not showing up in iMovie? I have quit, shut down my Mac and they still are not showing up? What can I do to resolve this?
It is also posible to go back to the imovie you had before, it is still on your computer - you go to Finder and it is in a folder in your programs. Many others have gone back to the old program, and perhaps I am also going to do that too.
In the new imovie it does not come up the question "do you want to download these videos ...."
You shall in imovie open your iphotolibrary in top on the left side,( it is standing under libraries) and you can see all the events you have in iphoto, then you can open the event, you shall use and drag the movies and pictures from the events in iphoto to an events in imovie. If you can,t see your libraries, you can click on a show button on top of the left side.
On the picture you see here iphoto is market on the top of the left side and the pictures to the left is my iphoto-events - and there I can open the one I shall use, and find my movies.
I -
I did the SMC reset for my iMac intel-based and now it won't turn on. What can I do to fix this?
Well, first things first... is the power cord fully plugged into the back of the iMac (and the wall, for that matter)?
Make sure the wall outlet has power, too... I've scratched my head over stupid issues where I forgot to flip a wall switch.
If the outlet does have power, then try doing a pram zap. Command + option + P + R (hold those at startup).
If the machine is receiving power, you should be able to see some LEDs if you look through the bottom grate of the machine to the left of the RAM door. -
I bought a iphone 4 a few months ago, used from a store .. i had to currently restore and update my phone today due to it saying connect to itunes it wouldnt do anything else so i did other wise, now my phone turns on but wont go past the apple id and the orginal owner still had there apple account in the phone and its asking for that account to actiavte the phone again and not mine , im stuck and dont no what to do i just want my phone to turn on again
please help !
thanks !!!You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
Maybe you are looking for
-
Search for a word or name in a document on the internet with ios 7.0.4
Oversettelse In the previous version, I could search for a name or word in a long document on the internet. I can not now.
-
We just got this new tv yesterday and it keeps coming up that we need to download Adobe Flash. We tried the options it gives us but none of them will work. When we bought the tv, the guy said it was just like a computer and we could do facebook, yout
-
852 x 480 mpeg2? .m2v Compression Question
A guy I'm doing some comercial work for has been instructed by a venue to supply thewm with an 852 x 480 mpeg2 file. This is throwing me a bit. Is that a simple 16 x 9 or what. I have exported serveral movies in QT at odd sizes but never a .m2v file.
-
Steuerungsbedienfeld ist nicht aktiv
Bis jetzt hatte ich unter xp mit Adobe cs4 InDesign problemlos gearbeitet. Nun habe ich als Betriebssystem umgestellt auf Windows 7 und musste Cs4 InDesign neu installieren. Das Steuerungsbedienfeld ist jetzt zwar zu sehen aber nicht mehr zu aktivier
-
Hi We activated MRP area and due to that we cannot use average plant stock in LTP scenarios in MS31. Is there is any way to influence opening stock,If we select any other option other than average plant stock.