HT5654 please help ive updated my phone and now it wont turn on because it needs to be plugged into itunes which it is and nothing is working
hello ?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download
Similar Messages
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Help me please
The device is in recovery mode. Do exactly as the image on the screen suggests, connect it to a computer running iTunes and restore.
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Hello guys! Please help me to deauthorize all my computers. It is necessary because I need to authorize other computer, and four of five computers don't exist anymore. It's totally unacceptable for me to wait a year. Thanks for understanding and support!
Contact iTunes support.
Contact iTunes support. -
Just updated my Apple TV and all it shows now Is a picture of it needing to be plugged into iTunes, do I really need to buy a micro USB cord? This seems absurd!
This indicates the device is in recovery mode.
Connect it to a computer running iTunes and restore it. -
I was on the facebook app last night and my ipod closed the app and now wont turn on or do anything even when plug into my laptop :/ help anyone
Try here:
iPod touch: Hardware troubleshooting -
my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present" -
Plz help me,i did everything and nothing has worked,im going insane!!!
Hello people,for months ive tried fixing my i-pod and nothing has worked....i try to restore my ipod maybe that would fix da problem but when i press the program,it says ipod service error,and before that it worked ok,it said preparing and stuff but it never stoped perapring the ipod it just got stuck,and in my itunes i see my ipod,but i cant put no music in it?Therefore i have the 2 colour lights all the time when i try to play it.and also when i try to update my ipod with the program u download from the net it says in the end of the installation:Service could not be deleted.All these problems,could someone plz help me,im turning insane!And i cant refund my ipod because i lost my recite and also the store isnt anymore there(My luck)but plz somebody answer me,thank u
I believe the green and orange light flashing means that you have no music on your iPod Shuffle (which seems correct as you have performed a restore). That is the way the iPod Shuffle tells you that it is looking for the next song. When the iPod Shuffle is plugged into your computer (XP user myself) the orange light is suppose to flash on and off (both the battery light if charging and the front light). When updating the iPod using the updater, I received the same error you received (iPod service error), but I believe it was because I was trying to update my iPod with the Sept 05 version when the iPod already had the Jan 06 update on it. I also noticed the "preparing" bug that you mentioned, by simply selecting next, the restore continues correctly. Once I restored my iPod to the factory settings AND performed the restore process THREE times using the Sept 05 updater (what came with my iPod Shuffle) I was able to store music AND listen to it once disconnected from my computer. My next task is to update the iPod with the Jan 06 update and try the process again but I believe there is a driver issue with this version and it may not work. If this is the case, I will just stick with the software received with the iPod. For you, I would attempt to reinstall the software from the CD that was provided with you iPod Shuffle, restore your iPod Shuffle to the factory settings and do this restore THREE times, start iTunes, once the iPod Shuffle shows up in the Source listing right click on it and select Update. Make sure songs copy over (the top centre of iTunes will tell you the status of the update) and finally disconnect and try playing music.
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I conected my iphone 3gs to Itunes It says there was an update so i agreed it also recommended I do a back up so I agreed. then half way through the process it failed and a message popped up saying unable to contact server try again later. and alls I have on the phone now is a picture indicating to plug into itunes.
Any Clues ???? as when I plug in it says I need to restore the phone and it fails again. it was working fine before I did the updateIs this phone locked to a cell carrier?
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I was backing up my phone with ICloud then all of a sudden it is saying that I have to plug into Itunes. Waht can I do?
Not really necessary to go into DFU mode when the device is just reporting it is in recovery mode if it is saying connect to iTunes. Connect to iTunes and do a restore. See this support document if you have any issues. http://support.apple.com/kb/HT1808
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Please help me i've lost my phone as it was off when i lost it as it was flat, Please help. I was never registered with iTunes.
You did not accidentally "back up" your phone. A backup is the process of making a copy of the data on a device for use in data recovery. What you did was "restore" to your phone a backup that had been previously made of someone else's device.
You need to force the phone into recovery mode (google is your friend) and restore it as a NEW device. Then either restore it from YOUR backup, or set it up as a new phone. -
Please help, after update the bluetooth and wi-fi doesn't work in my iPhone 4s
If somebody knows how can I fix this. The bluetooth dont activate and wi-fi is in color gray. I already restore the iphone several times and nothing! The worse thing is that I cant go back to previos iOS.
PLEASE, HELP!!Hello,
so yesterday I went to the Apple store (yeah, again) and they said that iOs 6.1.2 made the wifi chip overheat and that iOs 6.1.3 was supposed to fix this wifi problem (but once your wifi option has grayed out your phone has to be changed)... So they gave me a new phone and I've no problem so far. The wifi works very well, as before! -
Please help i lost my phone and forgot my bbid password
Dear anyone, I've been lost my bb devices a few days ago, and now im having a new bb devices. The problem is, i've been registered my BBID (in my lost devices) using the service provider email account ([email protected]), and now i can't login because i forgot the password, i have tried so many ways but still can't login to my BBID and reset the password either. Can anyone help me with this??? thanks in advance
From the KB TyW posted: Important Note: For BlackBerry ID accounts that are not confirmed, the answer to the password recovery question must be provided. In this scenario, since the answer is unknown, the steps below cannot be completed and the only possible option is to create a new BlackBerry ID and then switch the BlackBerry ID account being used on the device. I would go to www.bbid.com and see if you can reset the password there. If it asks your security question there and you don't know the answer then you'll need to create a new BBID as there is no way to recover it just as the note above says.
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I cant seem to get cd's that I have uploaded onto my iphone 5 via itunes. I have tried to highlight the items and drag and drop them into my phone but this isnt working...; This is really starting to frusterate me!!!
Please help meIf you have not already reverted the look and feel to be like iTunes 10 then
View > Show Sidebar
View > Show Statusbar
click on the black arrow in the search box and untick Search Entire Library
Now you should be able to drag and drop onto your phone or use the sync pages
http://support.apple.com/kb/PH12113
If your still having issues with your phone then Try this trouble shooting link
http://support.apple.com/kb/TS1591 -
HT5312 this is helpful but i forgot it and nothing is working for me im so fustrated right now
This is helpful i forgot my security questions and is not doing nothing (not working)?
You can solve this problem. Just follow these instructions:
http://support.apple.com/kb/ht1212 -
HT4910 I'm trying to update my phone and its not working
How do I update my iphone
Are you trying to do this from the phone, or via iTunes? If it is not working on the phone, try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. Try the update again. You might also want to connect the device to the computer and iTunes and try to update from there.
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