HT5731 Trouble downloading purchased TV shows

I purchased Season 1 (14 episodes) of Pawn Stars, proceeding with download of all shows. Each show is about 20 minutes in length, but it only downloaded a short clip of each show (~ 1 minute long). Is there anyway to re-do the download?

Never Mind, Folks... I figured our what the problem is. I was simply in the wrong part of my ITunes app. By clicking on the Library" button (upper right), then going to TV Shows, I found all of my downloaded shows... they are complete and full-length. I was apparently looking at video previews only.

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I am having trouble downloading purchased songs to my iphone. I keep getting an error message that the song could not be downloaded. Why? How do I fix this?

I am having trouble downloading purchased songs to my iphone. I keep getting an error message that the song could not be downloaded. Why? How do I fix this?

Hello Dawnellk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Best of luck,
Mario

Can't download purchased tv shows to original iPad

Cant download purchased tv shows to original iPad. Sitting in download queue but won't download.

I had my iTunes set to manually update instead of automatically update. I decided to try changing it to set it to automatically sync. Nothing amazing happened then, but the next time that I plugged my iPod into my computer, it started syncing, then a box came up that said "a new version of iPod software 1.2.2 (or something like that)". I said YES, download and install! And VOILA! It works! Huzzah! Tell all your friends!
The bad thing of course is that by automatically updating, I lost some of my songs from my old hard drive, but it was worth it.
Good luck.

HT200109 Why do I have to re-download purchased tv shows?deleted

Why do I have to re-download purchased tv shows? It takes an hour to download a show I've deleted from my IPad. I live in Germany so I can't watch American Tv shows very often. I download the purchased shows from ITunes, then after a while delete from my IPad. As a result, when I want to watch tv on myApple TV I have to wait at least an hour for the show to download. Sometimes I don't have time to wait until it downloads. How can I save the downloaded version so I don't have to keep waiting?

You have iTunes set to delete the show(s) after some amount of time. This probalby needs to be done as they take up a lot of space and can quickly fill up your iPad or computer. When you bring up the show on Apple TV are you looking under "TV shows" or "Computer". If you want to view your local content you need to look under "Computer". Everything under "TV Shows" on AppleTV is streamed from iCloud. Last but not least even if you do have to stream it the show should start in less than a minute after it is selected unless there is a serisus network connection issue.

I can't download purchased tv shows in itunes

I have purchased tv shows that are in icloud. On my iMac when in iTunes the cloud is greyed out. I can't download it. In iTunes I see the same thing, its there and available for download but i can't do anything with it. I've signed out and back in. What else to try?

Restart the iPad. Hold down sleep and home buttons until Apple logo appears and try to open Videos App again.

Trouble downloading purchase.

I had trouble downloading Photoshop Elements I purchased. The download would not progress when I clicked on the link. After trying a few times, I am now locked out with 'Can only download 5 times'. How do I complete the download?

Contact support by web chat.
Mylenium

Downloading purchased tv shows to ipad after deleting

Last year I downloaded three seasons of Game of Thrones from Itunes to my Ipad. Due to space, I deleted the series after I finished them. Now I would like to watch them again but cant work out how to. The series all come up as purchased on itunes but dont appear in my library anywhere. Im in Australia so perhaps I cant download again? Any help would be appreciated!

Go to the iTunes purchased tab, and tap on TV Shows at the top of the screen. Then tap on Not on This iPad. The TV series should appear on the left hand side. Tap on the Game of Thrones icon and the episodes should show up on the right side of the screen with a cloud icon with a down pointing arrow in the icon. Tap that icon to download the TV show
You can download TV shows again for free in Australia. Check here for all content that can be downloaded again.
http://support.apple.com/kb/HT5085

HT4557 Cant download purchased tv shows in iPad

purchased tv shows in one iPad but can't download on another one, both in same home share id. All purchased shows appear in iTunes, but some are greyed out and can't tap on download button. Some shows on the other hand are available for downloading.

Do you have a TV programme age rating set in Settings > General > Restrictions that is preventing them from being downloaded ?

Trouble downloading new tv shows to iPod Classic

Am having trouble with my iPod Classic. Recently purchased new tv shows and successfully downloaded them to both my computer and iPad; but will not sync onto my iPod(although) there is more than even storage space available. Help!

Not all iTunes video can be transferred to iPod, If the video resolution or video bit rate beyond iPod limitation, even though they are mp4 video, you can't upload them to iPod. For example, some iTunes purchased movie are High definition movie, the resolution is too high to play on iPod, You can highlight the problem video in iTunes and choose Create iPod or iPhone version from the Advanced drop down menu. When the conversion process has completed, sync the new version to your iPod. For more info, here is a guide about how to convert and transfer video to iPod classic. Hope it helps. Feel free to email me if you need further help.

I can't download purchased TV shows to my iPad

Hi,
Hope someone can help, this is driving me up the wall...
I purchased a TV series in iTunes on my iMac. I'm going away and want to transfer this show to my iPad. I first tried syncing it from the mac to the iPad but its in a different format (m4v not mp4) so I'm guessing thats why it didn't work.,
If I got the the itunes store on the iPad I can see the show under 'purchased', the cloud icon is next to it but is greyed out, I tap it and nothing happens. I've checked that there are no age restrictions set on the iPad, they are all disabled. How the **** can I get this on the iPad? Strangely I can download it on my iPhone using the same method, but I don't want it on there.
Why they make it so god **** fiddly to do such a simple thing is beyond me.
Furthermore, I added a few movies that I converted to mp4 myself, that all went ok, then I realised I'd forgotten one so added that to itunes, selected it and transferred that over. All the other movies then vanished and were replace by the new one?? What the **** is going on? I check in the summary tab 'manually manage music and videos', hit apply, sync them over, when I go back to the summary the box is now unchecked again?
I've had Apple stuff for years but when you end up spending hours of your life trying to solve ridiculous problems that shouldn't happen in the first place I'm seriously thinking of jumping ship.
Thanks

There is a 50 meg download limit per file over 3G/4G, so if they are larger than that then you will need to find a wifi network - the limit can only be raised by Apple with the agreement of the phone companies.

Downloading Purchased TV Shows & Video

I just purchased a TV Show series from ITunes and it is showing that it was paid for but is not syncing to my 80g 5th gen. Ipod. How do I get the show to sync into my IPOD and how long does it take to download? Thanks for your help.

On mine it froze a few times during a movie download from itunes so i went to "check for purchases" and recovered them but then at the end of the download my computer froze again and i completely lost the movie not to mention $10. when i go to check for purchases it says "can only be downloaded once" anyone know how i can recover my movie?

Downloading Purchased TV Shows and Videos

For the last few weeks my computer has been super slow (i.e. it takes an hr to download a one-hr tv show) downloading items I've purchased from Itunes. I've bought things from Itunes forever and it's usually much fast and this is really annoying. Any suggestions?

HI, I have the same problem, so you said you will need to update your quicktime...I have the most recent versions of iTunes and Quicktime, and have tried everything. Here is another post I made about this:
"Hi, this exact same thing has happened to me. However, I have updated EVERYTHING, i have the most recent version of iTunes and Quicktime. When i try to play a purchased video, even one i just bought last night, it says I am not authorized to play this, so then it tries to contact iTunes to let me authorize it, but it doesnt, a window pops up and says..."could not contact iTunes, you must download at least iTunes version 4.0 to authorize and play this video." this happens with any purchased video i try to play. The gray screen with no sound or video. Please help! I have tried deauthorizing and reauthorizing. Same problem still. An Apple Consultant friend of mine told me to delete the two iTunes plist files in my library and restart, and I did that but it still has the same problem! Please help! here or my email is:
[email protected]
thanks."
Please help!

Trouble accessing purchased TV shows both individual episodes and season passes missing since iPhone 4S was released. Anyone else having the same trouble?

I have this trouble anytime I access iTunes--whether it is via desktop, iPhone 4S, iPad 2, or Apple TV 2. I can't view all of my previously purchased material.
Please help. I called in to support days ago and was told there was an issue being worked on, but now it's nearing the two week mark and that is unacceptable to me.

Hi Everyone
After a month of going between iCloud & iTunes support on this - where we even were even at the point that iTunes attempted to restore our purchases but it still wasn't restoring all missing purchased episodes & those that were restored weren't appearing on all devices, we found the answer to our problem... And I bet it will solve your problem.
Log into our iTunes from your computer
Go to the store via iTunes (this worked on iTunes 11)
Click on your account
Under your account, there is an option for "Hidden Purchases" - click on this
Under each media tab it tells you what purchases have been selected to be hidden
Choose the media where you have purchase missing - for us it was TV Shows
Choose the individual episode / series / item
There will be an option to unhide - click on this button for each item
We found for iPad / iPhone we could see most of why was lost. On Apple TV 2, we had to reset / restore
This actually fixed our problem - I should point out that at no point did we select for any of our purchases to be "hidden" in the cloud and I would say this is a bug in iTunes / iCloud that Apple needs to address. I also think that an option for hidden purchases makes no sense for the majority of iTunes / iClouds users.
Hope this fix works for you - Cheers.

HT204053 iCloud downloaded purchases not showing in library

Hi, despite my new iPhone 5 downloading previously purchased music from iCloud, my music library remains empty? Why won't the music show up?

Are you referring to purchases on your iPhone not showing in your iTunes library on your computer?
Make sure your computer is authorized and you are signed in to iTunes with the Apple ID the purchases were made with.
Open iTunes on your computer > iTunes Store > Purchased (in Quick links section on the right)
Download all your music by selecting the Music tab > All Songs > Click download all on bottom right.
Now you can enable automatic dowloads so future purchases download automatically:
Open itunes on your computer > Preferences > iTunes Store > enable automatic downloads

Computer Crashed... can I RE-DOWNLOAD purchased TV shows?

Ok, so I'm kinda new to iTunes.
I have an iPod with some of Grey's Anatomy (TV SHOW) on it, and I had downloaded the rest of it to put on the iPod. However the computer crashed and I lost everything. Now that I am back up and running, can I re-download the files I did not get to view/copy to the iPod yet?
I only see the files I did not download yet showing up in iTunes. I purchased them in a season pass. Do I have to pay for them again...
Please help.
Intel P4 3.0 Windows XP Pro

The policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

HT5731 Trouble downloading purchased TV shows

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