HT5787 Hai i have receved a iphone 4s which i bought second hand. I dont know the apple id and password in it. please help me aolve thia problem. If i could find its email id i can contact him to remove this phone
To find the apple id in my phone to use it
CContact where you purchased the phone. If they cannot get that removed then ask for a refund. It cannot be removed by anyone else, and Apple will not help. Without it, the phone is useless to you.
Similar Messages
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How can i activate my iphone 5 if we dont know the apple id and password
how can i activate my iphone if you dont know the apple id and password.
If you’re being asked for your own Apple ID, either use Apple’s iForgot service or contact their Account Security team.
If you’re being asked for someone else’s Apple ID, you need to contact the device’s original owner(if this is you, take the device and its purchase receipt to a physical Apple Store) or the person who set the lock.
(122249) -
How can i open my iphone if i dont know the apple id and password
how can i open my iphone if i dont know the apple id and password
Hey Bergiexxx,
Thanks for using Apple Support Communities.
If you are having trouble getting into the iPhone follow this article.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
If you are having trouble getting into your account follow this article.
If you forgot your Apple ID password
http://support.apple.com/kb/ht5787
Have a nice day,
Mario -
I dont know the iCloud account and password from my iphone 4s
i dont know the iCloud account and password from my iphone 4s!
i buy a i4s but is with iCloud acc, and i dont know it :S y need help because i cant use it, and the person that sell to me, dont know too.If the Account is not yours then you wont be able to change it - If the Account is someone elses they will have to take care of it.
Can try to restore device back to factory settings and then start over with all your stuff -
I bought an iphone 4S from somebody at the airport and the person was stranded. but l forgot to ask for the Apple id and l did hard reset when l got to my destination after using it for a week now l am stuck at that page where it needs the apple id to continue set up. now l dont know what to do so that l may start using it. l tried using my apple id from my previous iphone but efforts became fruitless it is giving me a hint of the email like [email protected]. please guys help me out.
You've encountered activation lock.
There is no way to bypass it. If you can't get hold of whoever you bought it from, just turn it over to the police. It's probably a stolen phone.
http://support.apple.com/kb/PH13695 -
i have iphone 4 I wantr to use just for games but I don't have my password or apple id for phone how do I fully restore it
You go to https://iforgot.apple.com/appleid if you don't remember the ID.
If you know the ID but not the password, you go to https://iforgot.apple.com and reset it.
If you can't do either of those, you call Apple and speak to someone in account security. -
HT201363 bought used iphone 4 dont know old apple id and password, what can I do
Help the phone cant be trash -really
Is it running iOS 7?
If it is and you don't know the original owners Apple ID and password then is trash.
Return it and get your money back.
Allan -
hello, I forgot what apple ID and password i have in order to go into game center. All I know is the username. How can i get the apple ID and password back? Please help!
i have the same problem did you find out how please ?
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How do I get my iphone activated if i cannot remember the apple id and password?
I have an IPhone 4 that I want to pass to my son because I have a new one. I took it off my ATT plan...but now in order for him to use it I have to know the apple id and password to remove it from the account. I got the phone so long ago we no longer have that email address and I've tried every password I've ever used and it doesn't work. Sooo...I was able to get into the old email account by webmail...I changed the password and the email address. Now it still says its hooked to that old email address except now...that old email address is no long an apple ID. HELLLPPP!
Click here and use Apple's iForgot service; if it doesn't work, contact Apple.
(120917) -
i have iphone 4s and can't activate it because i don't know what it the apple id and password and its like a 3rd hand, so its original owner is impossible to reach. what i can do to activate it.
Nothing without the Apple id used to activate the iPnone
Activation lock is an anti theft method
http://support.apple.com/kb/HT5818?viewlocale=en_US
There is no way round the lock without the correct iD and Apple will NOT assist in any way
Get yoiur money back it is now an iBrick -
I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone
Please Help me .. im from Philippines
thx a lot apple company
<Email Edited By Host>This is not Apple we are all users here
You will need to obtain the original Apple id ,that is the only way to unlock it
Speak to the original owner .If you cannot it is likely the iPhone was stolen and the activation lock is preventing use by a third party that is you -
well i m having an iphone 45 which i puchaes second hand ,well when i upgraded my phone to ios7 its asking me a paascode ,n my phone is disabled ,i never put a passcode ,,can anyone help . any solutios
Try this. turn it off > hold power and home button uuntil it says connect to itunes with the connect picture on it > then connect it to itunes > its gunna say you need to restore the iphone. download the software. hope it helps.
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hello, my friend's i pad locked and need the apple id and password to unlock the setup and open the i pad but he don't remember any one of them nor his email and security questions the serial number of tha i pad is DYT*******PH and the part number is MC979ZP/A what can we do about that please solution?
<Edited by Host>Your friend will have to remember or find his account id and password, without them he won't be able to re-activate the iPad.
Does he have any of the account's downloads in his computer's iTunes library : Recovering a forgotten iTunes Store account name.
Or has he tried finding it via http://appleid.apple.com : Apple ID: How to find your Apple ID.
If he can find the account id he can then get its password reset via http://iforgot.apple.com
(As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove the serial number from your post.) -
My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do? anybody help me please.
is it the ipad that is disable or your Apple ID?
This article contains instructions on what to do if have forgotten your passcode or your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Contacting apple id support
http://www.apple.com/support/appleid/contact/ -
i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
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