My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do? anybody help me please.
My ipad is disabled and I updated it, then the apple id and password were required I entered it but the itunes says this email cannot be used to unlock this ipad. So what can I do? anybody help me please.
is it the ipad that is disable or your Apple ID?
This article contains instructions on what to do if have forgotten your passcode or your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Contacting apple id support
http://www.apple.com/support/appleid/contact/
Similar Messages
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i have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore -
my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!
just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have added my hotmail email account to my ipod but when I open/delete emails it is not syncing with my computer. What can I do so that when I delete emails from my ipod, they show up as deleted when I access hotmail from my computer?
If you like to set up the Hotmail account as an Exchange account, see this Apple support document.
iOS: Hotmail, Live, or MSN email accounts
B-rock -
i dropped my iphone 4 and it did the brick thing now i have it in recovery mode but it keeps saying unknown error cannot recover the iphone what could be wrong?
It's broke?
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Hi. Just tryed to sync my iphone and restore it by acsident. It wasnt my ariginaly and person who give it to me dosnt know itunes password. Wnen i put my pasword in for activate it, its tell me "cannot be used to unlock this IPhone" What should i do?
ThanksRadaMoore wrote:
Hi. Just tryed to sync my iphone and restore it by acsident.
Hogwash, as such is impossible.
Doesn't matter though, as you won't be able to use this phone, & Apple can't/won't help you. -
Cannot be used to unlock this ipad
HI, can you help me please , I am in trouble
First I restored my IPAD 4 then the ipad request "activate ipad by icloud account" .Second i entered my ID apple and it said "
"[email protected]" cannot be used to unlock this iPad.
help me pleaseWelcome to the Apple community Roan.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Hi all
I am using Snow Leopard and have just downloaded Mavericks. I have a 250 gig SSD with no partitions. When trying to install I get a message saying 'this disk cannot be used to startup this computer" and disk utility has checked my drive and its fine, but I cant partition it either saying 'the partition cannot be resized Try reducing the amount of change in the size of the partition". I have tried various sizes but nothing works. Please help!Well, I'm puzzled by the fact that you have your 750 GB disk highlighted, yet on the right it is showing disk0s2 as having 750 GB with nothing on it although your Macintosh HD appears to be part of that disk0s2. I have no idea what disk0s1, 5, and 6 are or what they contain, but the only thing accessible seems to be your Macintosh HD - does that contain your OS? For comparison, here is a screenshot of mine (2 partitions on my internal hard drive):
The area shaded in blue is the space my OS/apps/etc. occupies.
Unless there is a viable explanation of your disk(s), my suggestion would be to boot into recovery, erase your drive, partition properly, and then reinstall from scratch. Make sure you have a backup first. -
Activating ipad, kept saying that my apple id cannot be used to unlock this ipad
activating ipad, kept saying that my apple id cannot be used to unlock this ipad
Yes.. Everytin was normal n it happen after i update.. Fr both ipad n iphone..
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(E-mail) cannot be used to unlock this iPad.
(E-mail) cannot be used to unlock this iPad.
<E-mail Edited by Host>You have to use the Apple ID email that was originally set up with the ipad.
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i can't activate my iPad and I'm sure i am using the correct apple id and password but when i press net it says it cannot be used to unlock this
You can try to figure out which Apple ID/email address and/or password you used to activate it by going to http://iforgot.apple.com
If you can't, you'll need to contact Apple Account Security with your proof of purchase. -
hi.i bought an iphone 4s from my friend.connected to itunes to restore it for a fresh install.after restoring to ios7 i realised that activation lock is enabled.i called my friend and get his id and pass.itunes said pass is wrong and cant activate the phone.then i logged in my friends icloud account (icloud.com said pass is ok) with same password and i removed the phone from 'find my iphone' list.but i forgot to erase the phone before removing it.now itunes says ''this apple id cannot be used to activate this iphone''.when i log in to icloud i cant see the phone in 'find my iphone' list so cant erase it now.can you please advise me step by step how to activate this phone?
APPLE says:If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps:
Sign in to their iCloud account at www.icloud.com/find.
Select the device from their Find My iPhone device list by clicking All Devices at the top of the screen.
Erase the device by clicking the Erase button. This will erase all content and settings from the device. When prompted, do not enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device has been erased and removed from the account, you can proceed with the device setup process.
i forgot to erase the phone.i just removed it without erasing. -
Please help me
Unfortunately no there isn't. That is the activation Lock feature of iOS 7 the purpose of which is to try to make it more difficult for people to steal and use iOS devices. Unless you can contact the previous owner and get their help erasing/unlocking the iPad, you are stuck with a useless device.
The possibility does exist that you have a stolen iPad. If the sale was legitimate, the previous owner would have no reason to not erase it for you. Just my own personal opinion .... -
my ipod touch 5th generation has been locked out. it now says on itunes that i need to know my passcode in order to sign in with itunes on the computer..but i dont know my passcode so i cannot get on my itunes to reset my ipod because it said i need to know my psscode, but i dont know it. please help me
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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i am trying to download snow leopard, but with around 46 mins to go, a message appears saying, my coup is going to restart,it does but with just the apple logo,and white screen, nothing else,can anybody help? jib.
I think we need more clarification.
What do you mean by "download"? Only updates are available as downloads, the System software has to be installed from a DVD.
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