HT5824 iTunes Store repeatedly asks me to sign in, says my password is wrong. Changed it 4 times, same problem.

iTunes Store repeatedly asks me to sign in, then says my password is wrong. Already changed it 4 times, same problem over and over. What's up with this?

We are all users like yourself.
No one from Apple reads or responds here.
Contact iTunes customer support to see if they can assist you.
Of course, it would be much easier to simply enter the correct credentials. 

Similar Messages

  • I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?

    I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • ITunes is repeatedly asking me to 'Sign In To Use This Computer for Automatic Downloads'.  How do I fix this?

    I am running OS X Yosemite 10.10.1 and using iTunes v. 12.0.1.26.  Whenever I open iTunes after initially asking for my password  ('Sign-in Required'), it repeatedly asks me to 'Sign In To Use This Computer for Automatic Downloads'.  No matter how many times I enter the correct password it keeps popping up until I hit cancel at least 4 times.  Additionally, now when I attempt to make a purchase in the iTunes store it does the same thing preventing me from purchasing anything.  It repeats the 'Sign In to the iTunes Store' log-in prompt and no matter how many times I enter my CORRECT password it will not accept it.  Why is iTunes doing this and how can I fix it?

    I have this same problem and it drives me crazy. I've posted a topic about this, with no replies. In my case I'm pretty sure it's because in iTunes Preferences/Store/Automatic Downloads, I have Music-Apps-Books checked.
    But this is what happens to me everytime I open iTunes:
    Automatic Downloads password window pops up / I put in password
    Immediately again, password window pops up / I put in password
    Now I'm fine until I close iTunes and open again
    If I don't feel like putting my password in two times and cancel, if you cancel the window 3 times, it goes away.
    What I don't understand:
    Why isn't the Automatic Downloads password stored in Keychain
    Why does it ask for the password two times

  • TS1424 Itunes store will not let me sign in. Id/password ok and Works on IPAD

    I can use my id and password ok on my ipad but cannot get my imac to let me sign on to the apple store detail of my account , ie past purchases.
    Keeps reprompting me for my password.

    Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

  • Cant sign in, says my password is wrong when it is...

    wont let me sig in at all, keep getting wrong password despite being positive its correct. tried doing password recovery and when i get to the part where u change the password after i type it in  both times and hit enter i get error messege telling to contact support. its my work account and recently got over 800 addrequest in the span of an hr last night, a friend has suggested that maybe it was to many people adding me or something. i fear maybe one of the more desperate individuals may have gotten access to it idk. but i really need to login for my work.

    cosplaykitty69 wrote:
    wont let me sig in at all, keep getting wrong password despite being positive its correct. tried doing password recovery and when i get to the part where u change the password after i type it in  both times and hit enter i get error messege telling to contact support. its my work account and recently got over 800 addrequest in the span of an hr last night, a friend has suggested that maybe it was to many people adding me or something. i fear maybe one of the more desperate individuals may have gotten access to it idk. but i really need to login for my work.
    in your case, you may indeed need to contact customer support to know if there are any issues involving your account - 
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  • HT1689 When I try to buy songs, the store repeatedly asks me for my Apple ID.  I've purcased songs before and have an account balance of over $16.

    When I try to buy songs using an existing account with an existing balance, the store repeatedly asks me for my Apple ID sign-in and password.  I've purchased songs before and have had no problem until now.

    Sorry guys itunes refreshed and all is working

  • How do I get iTunes to stop asking me to sign in?

    How do I get iTunes to stop asking me to sign in?  I will never buy from iTunes so there is no point in me signing in.  A year ago I bought a couple of albums off iTunes but I was sorely disappointed that I did not have the hard copy and album art in a physical form.  That made me resolve to only buy music (or any content) in solid form and from the artist themselves if possible.  And this is not to mention the proprietary format of iTunes music which basically makes every purchase a lease and not an ownership.  So with that said, it is very annoying that iTunes on start-up asks me to sign in, not once, but TWICE.  For such a little thing, you would think it would be infuriating.  But alas, I'm very tired of being bullied and that is all it is to me.  ITunes is a marketing BULLY.  I'll stop now before I start in on all the explicatives I can think of for iTunes Store.
    CAN ANYONE HELP?

    tcharlesl wrote:
    How do I get iTunes to stop asking me to sign in?
    Try this...
    Sign into the iTunes store and View account.
    Uncheck Ping (to turn it off).
    Also, iTunes prefs > Store. Uncheck Automatic downloads
    And this is not to mention the proprietary format of iTunes music
    Good thing we don't mention it then because AAC is not proprietary.
    which basically makes every purchase a lease and not an ownership.
    You mean exactly like when you purchase music on a CD (or from any other online store or source)?
    You do own the actual CD, but for the music, all you are purchasing is a license to use it (a lease) in accordance with that license.

  • I'm trying to play a song and itunes is repeatly asking me to authorize the account.  I have authorized the account and it will not play one particular song.  What should I do?

    I'm trying to play a song and itunes is repeatly asking me to authorize the account.  I have authorized the account and it will not play one particular song.  What should I do?

    If just one song on an album is doing that, that suggests the track is damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?

    I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?

    Hello Jbamrah,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Best of luck,
    Mario

  • I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, I get stuck in the same loop and can't sign in!

    I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, it brings me to the same AppleID login window, and I get stuck in the same loop. I never get to the following screen to enter my account info. What's going on?? This is MADDENING!

    If you want to use it, click Review and check your account information.  Or you could contact the store support staff if you are concerned at http://www.apple.com/emea/support/itunes/contact.html for further help.

  • HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I am getting this message: This Apple ID has not yet been used in the iTunes store. Tap Review to sign in, then review your account information. When I tap on Review  it just doen't do any thing?

    I am getting this message on my iPad : This Apple ID has not yet been used in the iTunes Store. Tap Review to sign in, then review your account information.

    Hi Abdul5,
    This prompt is usually displayed when your Apple ID needs to be configured for the iTunes Store. We'll need to run through the additional steps to setup your country, and payment information. See Step 10 and above on this resource (For iPhone, iPad, or iPod touch):
    iTunes: How to set up an Apple ID within iTunes
    http://support.apple.com/kb/HT2731
    Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
    - Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.
    - Once you've filled out all of the fields for your billing information, tap Next.
    For more information:
    Using an existing Apple ID with the iTunes Store and Mac App Store
    http://support.apple.com/kb/HT2589
    Thanks,
    Matt M.

  • HT5622 Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed.  There is no "Agree" selection available.  Any suggestions?  This appears to be associated with the iOS7 upgrade.

    Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed.  There is no "Agree" selection available.  Any suggestions?  This appears to be associated with the iOS7 upgrade. Thanks

    I have the same problem with my iphone 4 . I solve it with giving permission to the cookies on safari from the settings.

  • I changed my sim on my iPhone n reconfigured iMessage, it configured with my number but when i sign in with my apple id it says username/password is wrong while in all other things like FaceTime, App Store it worked with the same id and password

    i changed my sim on my iPhone n reconfigured iMessage, it configured with my number but when i sign in with my apple id it says username/password is wrong while in all other things like FaceTime, App Store it worked with the same id and password..
    can anyone help me to solve this issue

    i just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
    So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating.  I have been asking and no one knows what to do.

  • How can i purchase an app of japan store without change my itunes store? i have balance in my US ac so i cant change my stores, but the app i want to purchase in jp store is a free app.... i know apple dun allow balance spend in other countriesbutitisfree

    How can i purchase an app of japan store without change my itunes store? i have balance in my US ac so i cant change my stores, but the app i want to purchase in jp store is a free app.... i know apple dun allow balance spend in other countries but it is a free app

    You cannot use the Japanese iTunes Store unless are physically present there and have a Japanese payment method. This applies even for free apps; you cannot get them from the Japanese iTunes Store if you are in the US.
    If you are in Japan, you can set up a new iTunes Store account just to get free apps. See:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
    If you have moved to Japan and wish to change the country of your account permanently, you can contact the iTunes Store and ask them to clear your remaining balance. You will need to be able to provide a Japanese payment method, though.
    Regards.

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