HT5922 I can`t see the airplay Icon on my ipad when trying to wactch video with apple tv
I lost the airplay icon on my ipad 3 , can`t see the icon when trying to watch a video..The software on the ipad and apple tv2 are up to date and they are on the same network. Any solution to this problem? Thanks
Hello jsimard,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215?viewlocale=en_US
If the AirPlay icon doesn't appear
Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.
If you are still unable to see the AirPlay icon , try one of the following steps:
If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
Check Internet or network connectivity on all affected devices.Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
Best of luck,
Mario
Similar Messages
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I can't see the AirPlay icon on my iPad 3
I have new iPad + new Apple TV.Both in one Wifi network. Option Airplay enabled on Apple TV,but I can't see the AirPlay icon on my iPad 3? Any ideas? Thanks for advice
Try reseting the iPad.
Sometimes that does the trick.
AirPlay icon should be beside the volume when double tapping home button then swiping to the right -
I can longer find the airplay icon on my iPad when I double click the home icon. It worked fine and i used it for a couple of weeks to mirror with the Apple TV and then it mysteriously disappeared. Now when I double click and slide the icons at the bottom to far left, instead of finding airplay there is an extra music icon and a music control panel. If I open up the music app, there is an airplay icon top right next to volume control which works fine with mirroring the Apple TV, which suggests to me wi-if and networks are fine. I can only mirror music however. Any ideas anyone?
Hello there, Catherine351.
The following Knowledge Base article has some great in-depth information and steps to troubleshoot the issue you're describing:
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
If the issue persists, the Additional Information section has a supplemental link for how to resolve issues with Multi-Tasking that may prove useful as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
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Can't see the airplay icon on iPad 3 and tried all options on here but still won't appear. Any suggestions.
Hello there Phillip,
If sounds like you updated to iOS 8.1.3 and now do not see the AirPlay icon in the Control Center. I would run through the troubleshooting and setup verification. It should get that rectified for you:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch
Thank you for using Apple Support Communities.
All the very best,
Sterling -
HT4437 I can not see the AirPlay icon on my iphone. Can anyone help?
I am connected to the same WiFi network at my house through my Apple TV as well as my iPhone 5 but I can not see the AirPlay icon on my iPhone ! Can anyone help to guide me to connect my iPhone to the Apple TV so i can stream media on to my TV?
Yes, under the Settings menu of my AppleTV, I have gone into AirPlay sub-menu and the AirPlay selection shows "ON", Onscreen Code is set to "OFF" and no Password is set up.
I also have a Tick against the AppleTV listed under Speakers.
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and how to connect to airplay, please help, not see any icon
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I cannot see the airplay icon on my iPad both iPad and Apple TV on same network help me?
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Blind user with an iPhone 5S with iOS 7.1 updated, have the Pandora app installed, and playing streaming music from the phone. My problem is that , while the Airplay icon is visible to a sighted person holding my phone, when I attempt to activate the Airplay icon - while using Voiceover - the phone doesn't seem to be able to "see" the Airplay icon, thus won't allow me to activate it. I have tried both methods of finding/accessing the Airplay icon, via the ""pushing up" of the volume bar, as well as trying to go tot he app-switcher and doing a left-to-right swipe x2 to get to the icon without positive result. The above worked just fine in my old iPhone 4S and iOS 6.X. So, what has changed, and what should I be doing differently? Thanks!
Yes, under the Settings menu of my AppleTV, I have gone into AirPlay sub-menu and the AirPlay selection shows "ON", Onscreen Code is set to "OFF" and no Password is set up.
I also have a Tick against the AppleTV listed under Speakers.
Is there anything else I should do to enable AirPlay on the AppleTV or my iPhone? -
HI Everyone,
FInally I got my AppleTV and connected it to my TV and network , sadly it took me hours until I succeed to activate airplay after finding out in some forum that I need to reset my network connections and the airplay icon will appear , happily it happend and I start looking for answers regarding the huge lag in mirroring stage ( which still huge problem that have to be solve after I will solve the airplay disappear issue) .
after 10 min the airplay icon disappear at my IPad and iPhone and even resetting the network connection is not helping , please please please some one help !!!Avielofer wrote:
BTW, it changing the wi-fi channel is necesary please explain how to do so.
It's not necessary, but is a good troubleshooting step. How to do so varies from brand to brand. Look at the manufacturers website, they should have a manual available that explains how to access the settings and change it.
Avielofer wrote:
The ATV connected to the routher via wi-fi , but both sitting on the same shelf.
In that case, I would strongly encourage you to connect them via a short Ethernet cable. The proximity of the two devices could be the culprit in the video quality issues. -
what am i supposed to do?
Ok, I had this problem until 5 minutes ago. What i did:
1 - disable Wi-Fi
2 - disable Bluetooth (that's the great villain)
3 - enable Wi-Fi
4 - Icon Appears, able to conect. If you need Bluetooth, after you conected to Apple TV, you can Enable again.
On iPhone 4S are the same steps, turn off Wi-Fi, turn off bluetooth, reconect wifi, tap twice at home button, scroll to volume, and the airplay is there.
Hope I help! -
.
No app I'm afraid.
These problems can be multifactorial but often are network related.
You have enabled Home Sharing on all devices? -
How can I see the Skype icon on my ipad after downloading and restarting?
I downloaded Skype on my iPad and see that it is in settings under apps but I don't have the icon on the home page. I have restarted the iPad and nothing changed. Please help me.
Lilian,
Typically, when you download a new app, it is loaded on the last page or screen - click your your home button and swipe right-to-left and look on each screen for your Skype Icon. -
HT201335 I have problem for not see the airplay icon in my iPad 2 iOS 5.1
Plz help me just I buy new apple tv and I have I pad2 I want AirPlay I con in my iPad
Are both on the same network? Check firewall, security software
See
http://support.apple.com/kb/TS4215?viewlocale=en_US&locale=en_US -
How can I remove the flash icon from my taskbar when I fullscreen a video (Picture inside)
I have dual monitors and watch videos on my left screen, I don't have this problem with Chrome and it is the only thing putting me off making the Switch.
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Here's a picture of my problem, sorry for the size.
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I'm using an iPad 4 with Reflector Software on my laptop to Airplay through a projector at work. I can't see the Airplay icon on my iPad. I've worked through all of the troubleshooting information on the Apple Support website and still can't get it to work. Any ideas would be appreciated. Thanks
Hello there, Catherine351.
The following Knowledge Base article has some great in-depth information and steps to troubleshoot the issue you're describing:
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
If the issue persists, the Additional Information section has a supplemental link for how to resolve issues with Multi-Tasking that may prove useful as well.
Thanks for reaching out to Apple Support Communities.
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