HT204291 I've tried the above troubleshooting to get the Airplay icon on my iPad, and still can't see the icon

I'm using an iPad 4 with Reflector Software on my laptop to Airplay through a projector at work. I can't see the Airplay icon on my iPad. I've worked through all of the troubleshooting information on the Apple Support website and still can't get it to work. Any ideas would be appreciated. Thanks

Hello there, Catherine351.
The following Knowledge Base article has some great in-depth information and steps to troubleshoot the issue you're describing:
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
If the issue persists, the Additional Information section has a supplemental link for how to resolve issues with Multi-Tasking that may prove useful as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

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