HT6170 i don't know the answers to my Apple ID security questions,idon't see the link to send a reset email, but i have a rescue address.

i don't know the answers to my Apple ID security questions,idon't see the link to send a reset email, but i have a rescue address.

If you aren't getting the reset link on your account then that implies that you don't have a rescue email address - are you sure that it's not an alternate email address instead ?
If you aren't getting the link then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

Similar Messages

I see the link to send a reset email, but I don't have access to email at the rescue address? What should I do?

I see the link to send a reset email, but I don't have access to email at the rescue address! What should I do?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

I want to reset my security questions but I don't see the link to send a reset email .. What should I do ?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107709)

Pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email

pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
<Email edited by Host>

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

You don't see the link to send a reset email, which means you don't have a rescue address.

HElp plz

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118647)

I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask apple id confirmation from me. I never confirm anything because I don't know,the link's attached, it's legal or illegal.

Dear Apple support team,
I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask my apple id confirmation from me about 6-8 emails. I never confirm anything because I don't know,the link's attached, it's legal or illegal.
The latest link (just be sent to my email 1 hr. ago) : http://www.smartpixeladv.com/proma/Login/index.html
Text is:
Dear Customer,
We recently noticed an unusual activity in your iTunes account. Please complete the process to confirm your
informations.
Confirm Now>
This link will expire three days after this email was sent.
If you don’t make this request, your account will be blocked for security reasons.
Apple Support
In my opinion, i think "http://" should be "https://" right? Or Apple should show the link on your website that we can find, re- check and click by ourselve. Or Apple should do "How to confirm apple id" on your main page. ( in fact i'm not sure you already done "How to" on your website yes or not, because I cannot find it)
The apple id is sensitive security, it's concerned personal security and any credit card payment so please understand me that's why i must to interrupt your team to help me to solve this problem. I'm scared my account will be blocked. Please advice me.
Wassa. (BKK)

It is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected]

HT2623 how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email

how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email

If the iCloud account you are trying to delete is old ID that was later updated to change it to your current ID, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now, if desired, you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is edited by host and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to blu

I had a iPhone 3G and I change it in to a iPhone 4G 32GB! I have 3 apple ID account. The one I used is <edited by host> and I know my password but it ask me for my security question and I forgot it! It send a veify email the answer the an email to <edited by host> and the email <edited by host> that is my other apple ID and the password work on apple but my yahoo account I forgot my password and security question and it won't verify to my email on to my apple email. so it send the answer to <edited by host> and I can't get it! So Can u do something? Both account r also on my iCloud. I can open both apple account but it won't let me buy nothing on my <edited by host> ! On my <edited by host> that one dose let my buy thing but I had lot of thing I bought on <edited by host> I bought lots of movies music and app. I spend lot of money on this account.

It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there.

Don't remember the answers to my Apple ID security questions?

don't remember the answers to my Apple ID security questions?

1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security

HT5699 I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5699 I can't remember the answers to my Apple ID security questions. 1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your help

I can't remember the answers to my Apple ID security questions.
1 Reply Latest reply : by alexbird I have I money in my apple I'd and when tried to purchase Apps asking me two security question but I am not remember the answer so I need your help

Hello there, Subhi.sa.
Just wanted to second Niel's recommendation. Additionally this Knowledge Base article also provides some steps you can take yourself if you don't remember your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email addresssign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to us on the Apple Support Communities.
Cheers,
Pedro D.

I forgot the answer of my Apple ID security question

Hello. I forgot the answer of my Apple IDs security question. But I can't recover it because I don't have the place to "click" to send an email.....

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98414)

Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?

Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?

Everyone here is just a fellow user, so no one here recover or reset your questions. See the information below.
How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.

I forgot the answer of my apple IDS security question

hello. I forgot the answer of my apple IDS security question . could you recover it for me? when I click the button it sends forgot to my account and I have this email and can not see the message
<Email Edited By Host>

That is not your address, look again. @apple.com is not a public email system.
If you use Apple email then your address will end with @mac.com, @me.com or @icloud.com

I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95774)

HT6170 i don't know the answers to my Apple ID security questions,idon't see the link to send a reset email, but i have a rescue address.

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