Html email hotspots problem

Hello,
I created a simple HTML page with graphics and links that I
sending as and email. I've posted my page and I use the "Send page
as email" to send it as a newsletter. It send fine and I see
everything and click on all the link that I need to.
I've sent myself a test email to make sure the graphics come
up, which they do, I hit Reply and the hotspots show up?
Do I need to create the links diffrently or what other method
do I need to do to get rid of these rectangles?
Thanks,

Thank you so much! It's the first time that I received an answer and it was quick,
easy and perfect! Thank you!!!!!!!!!!!!!!!!!!

Similar Messages

Lion Mail5.1 HTML emails display problems...

Hello all Lion Professionals,
Does anyone know why I see some HTML emails in a very bad way?
When I receive emails that includes pictures and HTML code the message fall apart, the images included in the message are there, but as an attachment...
It doesn't matter how it was the e-mail written 'bad evidence#2' when I've simply send to myself one test note from my own mail app, or simply a get a formatted newsletter 'bad evidence#1' from one partner (which it is perfect in any others mail applications and OS)...
Generally the Apple system emails are displayed properly...
Now I use Mail5.1(OS Lion) but I've face this problem before with Snow Leo too!
Just for checking this problem and the system, I've use for Thunderbird for Mac, and this problem does not appear at all, unfortunately Thunderbird does not fit my needs for other reasons.
I dont know what to do, if anyone can help please do it!
TNX in advance
Ghermy

Hi,
I just hope that I would have a great day, and this command line will change the way I can receive HTML emails... I did what U suggest but the prob remain, it is still here :-(
and after I run the line : defaults write com.apple.mail DisableInlineAttachmentViewing 1
and test again with: defaults read com.apple.mail DisableInlineAttachmentViewing I get '1' as a result, it is not suppose to change something...
I'm dissapointed, I'm still make puzzles :-(
Anyway U help me more than anyone! TNX! :-)

Sending HTML email having problem Hotmail

I am sending a HTML email with embedded images the images are appearing fine in Outlook and Yahoo, but in Hotmail the images are displaying but also showing up as attachments. Has anyone had this problem?
thanks

Hi,
I've had a similar problem. I'm trying to outsource my images and style sheets from our website.
I add a text part to the email also and this then shows in Hotmail. The HTML part is still ignored. My code is the following...
private static boolean sendMessage(String[] to, String subject, String message, String from, String[] filelocation) {
 try {
 String recievers = StringWizard.arrayToText(to, ", ");
 System.err.println("Email.sendMessage() : creating a new email for " + to[0] + " from " + from + ".");
 StringBuffer msg = new StringBuffer(message);
 Properties prop = new Properties();
 prop.put("mail.smtp.auth", "true");
 prop.put("mail.transport.protocol", "smtp");
 prop.put("mail.smtp.host", MAIL_HOST);
 Session mail_Session=Session.getInstance(prop, null);
 InternetAddress fromAddress = new InternetAddress(from);
 InternetAddress toAddress[] = new InternetAddress[to.length];
 for(int i=0;i<to.length;i++) toAddress[i] = new InternetAddress(to);
InternetAddress[] reply = { fromAddress };
MimeMessage myMessage = new MimeMessage(mail_Session);
myMessage.setFrom(fromAddress);
myMessage.setReplyTo(reply);
for(int i=0;i<to.length;i++) myMessage.addRecipient(Message.RecipientType.TO, toAddress[i]);
myMessage.setSentDate(new java.util.Date());
myMessage.setSubject(subject);
Multipart mp = new MimeMultipart();
// add html as the first part of the email.
// add html.
boolean sendHTML = UserHelper.HTMLEmails(to[0]);
if(sendHTML) {
System.err.println("Email.sendMessage() : Rendering text/html email to " + recievers);
MimeBodyPart htmlpart = new MimeBodyPart();
htmlpart.setContent(StringWizard.stripJavascript(StringWizard.toHTML(msg.toString())), "text/html");
mp.addBodyPart(htmlpart);
// add default stuff (text).
// add text.
System.err.println("Email.sendMessage() : Rendering text email to " + recievers);
MimeBodyPart textpart = new MimeBodyPart();
textpart.setText(msg.toString());
mp.addBodyPart(textpart);
// if we are sending any files with this email add them.
boolean attached = false;
if(filelocation!=null && filelocation.length>0) {
for(int i=0;i<filelocation.length;i++) {
File attachment = new File(filelocation[i]);
if(attachment.exists() && attachment.isFile() && attachment.canRead()) {
System.err.println("Email.sendMessage() : Attaching file " + attachment.getAbsolutePath() + " to email bound for " + recievers);
MimeBodyPart attachfile = new MimeBodyPart();
FileDataSource fds = new FileDataSource(attachment);
DataHandler dh = new DataHandler(fds);
attachfile.setFileName(attachment.getName());
attachfile.setDisposition(Part.ATTACHMENT);
attachfile.setDescription("Attached File: " + attachment.getName());
attachfile.setDataHandler(dh);
mp.addBodyPart(attachfile);
attached = true;
ContentType cttext = new ContentType("text/plain", "iso-8859-1", new ParameterList());
if(attached==false && !sendHTML) myMessage = addMessageHeaders(myMessage, cttext);
myMessage.setContent(mp);
Transport tr = mail_Session.getTransport("smtp");
tr.connect(MAIL_HOST, USERNAME, PASSWORD);
int line = 1;
Enumeration enum = myMessage.getAllHeaderLines();
while(enum.hasMoreElements() && DEBUG) {
System.err.println("Email.sendMessage() : HDR" + (line < 10 ? ("0" + line) : (line + "")) + ": " + (String)enum.nextElement());
line++;
myMessage.saveChanges();
tr.sendMessage(myMessage, toAddress);
tr.close();
System.err.println("Email.sendMessage() : email sent to " + recievers);
return true;
catch(Exception e){
e.printStackTrace(System.err);
return false;

HTML email - link problem

I created an HTML email in dreamweaver. It looks great on my Mac and in Mac Mail. I sent it out and some people on PCs have a blue box around the links. Much like the ones in DreamWeaver when you are working on file. Even to the point where the slices are out of place because blue stroke takes up space.
Do you know how to fix this? Thank you so much!!!

Thank you so much! It's the first time that I received an answer and it was quick,
easy and perfect! Thank you!!!!!!!!!!!!!!!!!!

How can I send HTML emails that display in Mail?

Hi,
I have an email newsletter that I recently have begun experimenting with in HTML. The problem is, when I try to use HTML, the message displays properly in things like Yahoo! webmail, but in Mail for OSX, it displays like a regular text message, images and formatting are not used. I'm sending the messages from PHPList. Is there something I need to add to my code to get it to display correctly?
Thanks much.
-Jonas

Well, I did check the layout in Safari, and it looked fine. Since I'm not sending the messages from Mail (since it's for a rather large mailing list handled by PHPList), selecting "Mail the Contents of this Page" wouldn't really do very much for me.
If I do try to send the page using that technique, it does work. But I have to use PHPList to compose and mail the message. I just need to know if there's any other code I need to add to make it display in Mail. I can receive other HTML emails no problem, but mine just shows up as text, disregarding images and other elements. I just don't know what's going on here.

HTML Email Problem

Hello,
I am creating an HTML email. I sent the email to someone who
opened it with Entourage on a mac - it looked great. Then I sent it
to some people who use Microsoft Outlook - it had some issues - the
main div tag was extending all the way to the right of the window,
but I had set the div to a fixed width of 600px. Also the image
maps that I had created for external links were now not over the
locations I had put them on (they had shifted out of place)
As I said, no problems in Entourage - it displayed and
functioned exactly how I intended. But in Microsoft Outlook, I had
the above issues.
Any help would be much appreciated. I can send you the email
so that you can see what I am talking about.
If this is not the right place to post concerning HTML
emails, I would appreciate some guidance as to where I should go.
Thanks
Kit

Yep. As does JangoMail.
Mark "elifgis." Boyd
Keep-On-Learnin' :)
Murray *ACE* posted in macromedia.dreamweaver:
> Most probably it does.
>
> --
> Murray --- ICQ 71997575
> Adobe Community Expert
> (If you *MUST* email me, don't LAUGH when you do so!)
> ==================
>
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
>
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
> ==================
>
>
> "P@tty Ayers ~ACE"
<[email protected]> wrote in
> message news:[email protected]...
>> Ok, good to know. I bet Constant Contact does too.
>>
>> --
>> Patty Ayers | www.WebDevBiz.com
>> Free Articles on the Business of Web Development
>> Web Design Contract, Estimate Request Form, Estimate
Worksheet
>> --
>>
>> "Murray *ACE*"
<[email protected]> wrote in message
>> news:[email protected]...
>>> Mailchimp and UniversalEmail (WebAssist) both
have the option to
>>> create a multipart email containing both HTML
and Text versions.
>>> Doing this manually would be a major PITA!
>>>
>>> --
>>> Murray --- ICQ 71997575
>>> Adobe Community Expert
>>> (If you *MUST* email me, don't LAUGH when you do
so!)
>>> ==================
>>>
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
>>>
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
>>> ==================
>>>
>>>
>>> "P@tty Ayers ~ACE"
<[email protected]> wrote
>>> in message
news:[email protected]...
>>>> How is that done, Murray?
>>>>
>>>> --
>>>> Patty Ayers | www.WebDevBiz.com
>>>> Free Articles on the Business of Web
Development
>>>> Web Design Contract, Estimate Request Form,
Estimate Worksheet
>>>> --
>>>>
>>>> "Murray *ACE*"
<[email protected]> wrote in
>>>> message
news:[email protected]...
>>>>> That's why I send my HTML emails with
both text and HTML
>>>>> parts, although if your preferences are
to render incoming
>>>>> stuff in HTML, you won't see the text
version.
>>>>>
>>>>> --
>>>>> Murray --- ICQ 71997575
>>>>> Adobe Community Expert
>>>>> (If you *MUST* email me, don't LAUGH
when you do so!)
>>>>> ==================
>>>>>
http://www.projectseven.com/go
- DW FAQs, Tutorials &
>>>>> Resources
http://www.dwfaq.com - DW FAQs,
Tutorials &
>>>>> Resources ==================
>>>>>
>>>>>
>>>>> "P@tty Ayers ~ACE"
<[email protected]>
>>>>> wrote in message
news:[email protected]...
>>>>>>
>>>>>> "JoeyD1978"
<[email protected]> wrote in message
>>>>>>
news:[email protected]...
>>>>>>
>>>>>>>I see no reason to avoid using
imagery in HTML emails. Every
>>>>>>>big brick and
>>>>>>> mortar retail store uses the
hell out of them that's for
>>>>>>> sure. I've seen a ton
>>>>>>> of tricks to get people to click
the "view images link" too.
>>>>>>
>>>>>> The reason is that most people won't
see the images. None of
>>>>>> those tricks work on me, and I throw
out most of those
>>>>>> emails, because they arrive looking
terrible and looking like
>>>>>> spam.
>>>>>>
>>>>>> A nicely-formatted text email with
actual information in it -
>>>>>> that I'll stop and read.
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Patty Ayers | www.WebDevBiz.com
>>>>>> Free Articles on the Business of Web
Development
>>>>>> Web Design Contract, Estimate
Request Form, Estimate
>>>>>> Worksheet --
>>>>>>
>>>>>
>>>>
>>>
>>
>
>
>

Need to send HTML email from Workflow : problem with sender

Hi all,
i need to send HTML email from my Workflow. I did it but i have a problem with the sender. The sender of email is always the agent responsible of workitem, and i don't want the receiver can answer to sender. So i need to put a false email address like nosender.at.mycustomer.com.
Possible to do that ?
Thanks for your help.
Cheers

Hi rick
How to change the wf-batch to some other name as you mention in previous reply. Can you give some details of that. If i use the function module SO_NEW_DOCUMENT_ATT_SEND_API1 how to change the wf-batch name and if i use send mail step in my workflow how to change wf-batch name.
Regards
vijay

Problem with HTML email formatting

I'm using Firefox 4.0.1. I have a job function that requires me to use web page based email. When responding to emails, Firefox automatically places the cursor at the bottom of the chain as opposed to the top of the chain as in previous versions. I need for the response to start at the top of the page. This is the way it worked in my previous version of Firefox and no settings in the email program have been changed. In fact there is no setting in that program to specify where the response will go. I'm assuming the cursor placement is being determined by Firefox. Please help me change it.

Oooops forgot the link
http://www.adlerhealth.com/ad122607/ad122607.htm
"Ken Binney" <[email protected]> wrote
in message
news:fljkp6$9kc$[email protected]..
> Look at this HTML email.
> The email message is only about 7.5kb because all it's
images are on a
> webserver.
>
>
>
>
> "[email protected]" <[email protected]>
wrote in message
> news:flj9fg$qrg$[email protected]..
>> I've made a few email newsletters, but the problem
that I have is that I
>> can't
>> use a lot of images because when the email is sent
it has a large file
>> size.
>> The images themselves are very big files, like under
10 kb, is there
>> anyway to
>> add multiple images to an email while still keeping
the file size down.
>> Also I
>> have a problem with the formatting of the email.
When the html is placed
>> into
>> an email the spacing isn't right, it usually is the
images that I have
>> problems
>> with. If this is any help I make the newsletters out
of tables. I'd
>> appreciate any tips you can think of.
>>
>
>

Problems with Anchors in HTML email

We're having problems getting Mail.app to properly respond to Anchors in HTML email.
At the beginning of a newsletter-type email, we have a short TOC, with links to anchors further down the page.
Clicking on the anchors does not do anything, only double-clicks make Mail.app respond, but then it jumps to the wrong location. Instead of jumping and putting the anchor at the top of the visible window, it puts it just below the visible window - effectively jumping to the end of the previous article, instead of the beginning of the current one.
We have been able to reproduce the problem on a number of machines, all running Mac OS 10.6 and Mail.app 4.
The problem does not occur in Mail.app 3.5 under OS 10.5, or in any other mail program.
Has anyone else seen this problem? Is there a workaround for this?
Thanks

Turns out it's a bug in the Snow Leopard version of mail.app.
Let's see how long it will take Apple to fix this

Html email and other email related problems

Hi, i recently ahd my 8330(vzw) replaced i ran the restore and everything works fine, except... I cannot get HTML email, and my "more" command gives " more request cannot be completed...etc" error. ive reactivated (*228) battery pulled, registered the phone, resent service books, im out of ideas. So i come to you guys for new ones. Thanks

Welcome to the forums
In your email list, press menu/blackberry button, Options>Email Settings. Under there, for each email address, set "enable html email" to "yes" and set "download images automatically" to "Yes".
See how that works for you.
Cheers,
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

Ipad2 /hotspot problem after software upgrade

I can connect to my hotspot or at least it is showing that I am connected but can't download email, or access the internet. Anyone else having this problem?

Steve,
Thank you for your input but the RAID disk set will not pose an editing issue
as read cycle time is the same as a single disk. RAID 1 does have a slight
increase in the write time, but this slight increase is also not an issue for NL
video editing.
I followed your recommendations for managing performance of Win 7 and I
did notice a performance increase. I have decided NOT to operate APE 8
with AVCHD clips and I am testing different AVCHD converters from
different companies. I am currently testing converting to DV AVI format but
I do not know if that format is optimal for editing in PRE.
Another forum participant suggested that the On Board GPU may not have
sufficient performance, but I do not believe the APE uses any of the
acceleration offered by a GPU.
I believe as you do that multi-core processing is much more significant in
performance improvement. That is the reason I purchased a QUAD CORE
AMD processor. Now I am wondering if the software is actually taking full
advantage of the QUAD core. When APE loads it reports that a "multi-core
Processor is present" but the software struggles in previewing an HD
project.
I am trying to avoid having to render sections of a project to see the
preview because rendering while editing consumes too much time and eats
up resources.
Regards,
Drew Henderson
Akces Media LLC
800-582-7009
http://alzodigital.com
http://alzovideo.com
Please do not send HTML email to respond.
Our mail server filters out all HTML emails.

Help needed with creating HTML email in Dreamweaver

Hi everyone, would really appreciate some help with a dilemma or two that I have.
I have created the following newsletter in Dreamweaver and uploaded it to our website:
http://www.nova-design.co.uk/sales/000030.html
Now, when I go into my email mass mailing client (Handymailer) and send a test out, I encounter a couple of problems.
Firstly, in Outlook when I receive the email, the grey table on the right of the eshot, is crushed and a lot of the single line text is forced to go over two lines...
Secondly, in Hotmail, the table displays fine, but it does say that "This message is too wide to fit your screen. Show full message."
Once I click "Show full message" it displays in full, but I then need to scroll across to the middle of the browser to view the email.
If I left align the newsletter will this problem be solved? Or is there a way in Dreamweaver that I can edit the entire page size so that it's not too wide?
The table is 600px wide so I assumed that any email sent out would shrink to this size.
Any help would be greatly appreciated! This is the first full HTML email I have sent out so it's going to be far from perfect!

mozza34 wrote:
I need to look into using inline css styles, I have no idea how to so need to read up on those.
I created a transparent GIF and placed it, but that moves my text down because the image is in the way? Am I doing that right?
Make the transparent gif 1px high.
Is it the links in the right column that go onto two lines? If so that could be because the links are wider than the actual column itself..so you will have to make column wider.
If you can't sort it, have a look at the code below, copy and paste into a new Dreamweaver document and test out. Inline css styling is used in the code below. I've masked your email so no spam bots get hold of it.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title>Untitled Document</title>
</head>
<body style="background-color: #CCC;">
<table width="600" border="0" cellspacing="0" cellpadding="0" style="margin: 0 auto;">
<tr>
<td width="412" style="font-family: arial, helvetica, sans-serif; font-size: 12px; padding: 10px 10px; background-color: #fff; vertical-align: top;">
<table width="392" border="0" cellspacing="0" cellpadding="0">
<tr>
<td style="text-align: center;"><img src="http://www.nova-design.co.uk/images/novalogo.jpg" alt="Nova Design" width="208" height="155" align="top" /></td>
</tr>
</table>
September 2011 Update
Welcome to our September 2011 Newsletter! Keeping you up to date with all things Nova Design.
New Addition
We would like to welcome to our team Kieran Duggal. Kieran joins us from Schneider Electric and will be placed into a newly created recruitment role within the company.
With the contracting side of our business growing, Kieran will be looking after all things recruitment.
If you are currently looking for work in the field of engineering design, or if you are looking to take on contract or permanent design engineers, feel free to contact Kieran for a chat about current possibilities.
 Kieran Duggal - Recruitment Executive 
 <a href="mailto:[email protected]" style="color: #000;">
 [email protected]</a> 
 01384 405 977
 Social Media
 Further expanding our Social Media horizons, we have decided to create a group on LinkedIn. Here we will be listing current vacancies and allowing people from the engineering world to take part in various discussions. Please make sure to join our group, as we will be looking to develop it over the coming months.
 Revamped Design Team
 We have recently taken on several enthusiastic, highly skilled graduates. We feel our current team of design engineers is stronger than ever, with a healthy mix of vast experience and youth. We are constantly searching for the best engineering talent in order to consistently provide our clients with high quality levels of work.
 Summary
 2011 has been a busy, exciting year so far and long may it continue. Our clients are what make us, and we would like to thank those of you who have placed business with us in the past.</td>
<td width="158" style="font-family: arial, helvetica, sans-serif; font-size: 12px; padding: 0 10px; background-color: #333; vertical-align: top;"><img src="../images/novalogo.jpg" alt="Nova Design" width="168" height="1" align="top" />

Nova Design Ltd 
Watt House 
Innovation Centre 
Pensnett Trading Estate 
Kingswinford 
West Midlands 
DY6 7YD
T: +44 (0)1384 400 044 
F: +44 (0)1384 400 090
W: <a href="http://www.nova-design.co.uk" style="color: #fff;" target="_blank">www.nova-design.co.uk</a> 
E: <a href="mailto:[email protected]" style="color: #fff;">[email protected]</a>
<table width="168" border="0" cellspacing="0" cellpadding="0">
<tr>
<td style="vertical-align: middle; padding: 7px 0; font-size: 12px;"><a href="http://www.facebook.com/novadesignuk" target="_blank"><img src="http://www.nova-design.co.uk/images/facebook.gif" alt="Facebook" width="25" height="25" align="absmiddle" style="border: none;" /></a> <a href="http://www.facebook.com/novadesignuk" style="color:#fff;" target="_blank">Facebook</a></td>
</tr>
<tr>
<td style="vertical-align: middle; padding: 7px 0; font-size: 12px;"><a href="http://twitter.com/novadesignuk" target="_blank"><img src="http://www.nova-design.co.uk/images/twitter.gif" alt="Twitter" width="25" height="25" align="absmiddle" style="border: none;"/></a> <a href="http://twitter.com/novadesignuk" style="color:#fff;" target="_blank">Twitter</a></td>
</tr>
<tr>
<td style="vertical-align: middle; padding: 7px 0; font-size: 12px;"><a href="http://www.linkedin.com/groups?about=&gid=4002529&trk=anet_ug_grppro" target="_blank"><img src="http://www.nova-design.co.uk/images/linkedin.gif" alt="LinkedIn" width="25" height="25" align="absmiddle" style="border: none;"/></a> <a href="http://www.linkedin.com/groups?about=&gid=4002529&trk=anet_ug_grppro" style="color:#fff;" target="_blank">LinkedIn</a></td>
</tr>
<tr>
<td style="vertical-align: middle; padding: 7px 0; font-size: 12px;"><a href="http://www.nova-design.co.uk/blog/?feed=rss2" target="_blank"><img src="http://www.nova-design.co.uk/images/rss.gif" alt="RSS" width="25" height="25" align="absmiddle" style="border: none;" /></a> <a href="http://www.nova-design.co.uk/blog/?feed=rss2" style="color:#fff;" target="_blank">RSS Feeds</a></td>
</tr>
</table></td>
</tr>
</table>
</body>
</html>

When I forward an HTML email with embedded graphics to someone, it forwards it as plain text.. this is driving me batty.. how do I forward such mails INTACT??

I have the latest Thunderbird installed on a new 64-bit Winblows Eight netbook.. fantastic program, but one problem is driving me absolutely batty, and after using the latest Thunderbird for weeks, I simply can't figure out how to fix it..
I'm on a lot of mfr. and other kinds of mailing lists, like eBay watch list alerts, and so on.. these are not s p a m (although I get plenty of that.. who doesn't).. but lists I WANT to be on..
Many such emails from those mailing lists are in HTML format with embedded graphics.. I'm not talking about graphic file attachments, but embedded graphics which are coming from the senders' servers, and appear AS a graphic in the email.. sometimes such emails are one huge graphic with hardly any text.. all well and good..
However, here's the problem.. when I want to forward such an email to a friend, Thunderbird ALWAYS formats it as plain ASCII text.. I know this because I look in the "sent mail" folder, and can see that it has turned an HTML email with embedded graphics into plain ASCII text..
I absolutely can't figure out how to get it to forward an HTML email with embedded graphics INTACT, so the sender receives it looking the way it looks when I receive it from a mailing list, or an advertiser, or eBay, or whoever..
Is Thunderbird capable of forwarding an HTML email with embedded graphics INTACT?.. If so, how / where do I turn on that capability?..
If the capability to do this isn't built into the program, is there an add-on I can install that will give it that ability?..
I am not new to computers.. but this really has me stumped.. I want to put Thunderbird on my 32-bit Vista laptop and stop using its horrible "Windoze Mail" program, which I've been using for years, and is slower than snot, and has all kinds of other problems..
So, assuming whoever reads this FULLY understands my question, PLEASE tell me how to get Thunderbird to have the ability to forward an HTML email with embedded graphics AS-IS, so the receiver(s) I forward it to see it exactly the way I see it when I receive it.. if that ability is built in, please tell me how to turn it on.. if that ability is not built-in, please tell me what add-on I need to install to give Thunderbird this capability.. if Thunderbird absolutely can't forward an HTML email with embedded graphics at all, please also tell me that..
A virtual box of candy and a dozen long-stemmed roses to anyone who can give me a solution that works..
Thanks..

Dear Mr. Toad (my all-time favorite ride at Disneyland ;-) ..
Thanks so much for your detailed reply.. my netbook is in the bedroom, turned off.. I (so far) only use it in the evening, in the bedroom.. I've saved your response, and will try your suggestions, and let you know if they solve the problem I described. I really appreciate you taking the time to post such a detailed reply..
I can't answer your Thunderbird "configuration" questions, because I'm in the living room, using the crap Vista laptop, on which I plan to install Thunderbird, and then take Windoze Mail out in the street and drive over it a few times.. I'll get back to you one way or the other, and let you know if your instructions solved the problem, or not..
I don't understand why Thunderbird "out of the box", so to speak, simply doesn't forward HTML emails with embedded graphics, (like Outlook Excess, and Winblows Mail do).. without having to go through those steps. I personally HATE HTML email, but over the years, it's become more and more prevelant.. so it's a problem I must fix..
Thanks again..
Harv..

HTML eMail no longer works after change from 8100 to 8310

Hello all,
I have a Pearl 8100, which I upgraded successfully to version 4.5. Then I could receive and read HTML eMail, very nice.
Now I got a Curve 8310 which I also upgraded to 4.5 supporting HTML eMail. In BIS I changed the PIN and IMEI numbers and the new device was registered.
Now when I set eMail format to HTML and receive an HTML eMail, it only shows some lines (in nice new HTML) or even nothing and a hint, that more data is available with the number of bytes left. If I select the "More" option on the device, a transfer of data starts, showing that the Curve receives more data. Then the More-Data-Hint shows that only still one byte more is available, but the message still looks the same, showing only the first lines or even nothing. Repeating getting more data does not help. Seems the device has some problem parsing the data.
What I already tried:
- Hard reset of the device
- Delete all service books
- Resend service books from BIS
- Enable/Disable HTML mail on device
None of them helped.
Network is German Vodafone. Both devices (Pearl and Curve) run Vodafone software.
By the way: If I switch to text mode, I can see the whole message, but of course unformatted in the old format. Switching back to HTML again shows only part of the message or nothing.
Does anyone have an idea what happened? Or who can I ask? There is no support hotline for private people on blackberry site.
Thanks in advance.
Joerg.
Solved!
Go to Solution.

You can't delete the whole account, just the BIS email accounts.
In this order, After deleting them, also delete the service books on your BB.
Reboot the BB, (battery out, replace and reboot).
Look and confirm the SBs are gone.
Now, reset up the email accounts in the BIS, and send the SBs again if needed.
You should get new registration messages on the BB... and you might need to do a battery bpull reboot again.
This process, in this order, will assure you get the NEW service books, rather than just writing over old ones.
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