HTMLBody property occasionally returns HTML with no BODY

Hi,
We have an application that can store away .MSG files saved out previously from Outlook. This program allows the user to reply to these emails and, as part of this, gets Outlook to open the message so that it can extract information. It does this using the
CreateItemFromTemplate() method:
item = outlook.CreateItemFromTemplate(file_path)
The problem is that, for some .MSG files, when we access item.HTMLBody property we get back html with no <BODY>, except for a comment:
<HTML>
<HEAD>
<META NAME="Generator" CONTENT="MS Exchange Server version 14.02.5004.000">
<TITLE></TITLE>
</HEAD>
<BODY>

</BODY>
</HTML>
Now this email does contain text which you can see if you look at the original email in Outlook, and I would expect the above code to always return HTML, converted if necessary, but this doesn't appear to be the case.
This might be considered 'normal' behaviour, but it doesn't happen for me if I drag back one of these MSG files from the customer site to my development PC and try it here...So why would Outlook behave differently (and can it be fixed)?

MAPI_E_NOT_ENOUGH_MEMORY in the GetProps tab is perfectly fine. What are the contents of these properties when you actually select them?
Dmitry Streblechenko (MVP)
http://www.dimastr.com/redemption
Redemption - what the Outlook
Object Model should have been
Version 5.5 is now available!
Yes, I figured that the MAPI_E_NOT_ENOUGH_MEMORY is not an issue itself. The contents of these properties appear to be ok when viewed in Outlook Spy. However, as stated, our software uses Outlook OLE to get the HTMLBody / Body of a MSG file, and that's where
it goes wrong by not returning the text correctly (if at all). I'm just guessing that there is a connection between this Outlook OLE issue and the MAPI_E_NOT_ENOUGH_MEMORY value you see via Outlook Spy.

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