Hub 2.0 update

is there any new's to when we can see a update to fix the faults on the hub 2.0?

What one's?
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Similar Messages

Hub Does not update many times

Many a times, when I get a new message notification and see the hub, the message is not updated. I need to go inside the hub menu and into individual account and then see. When i come back to the hub, the message then appears. Whats the purpose of having a hub if the messages dont appear instantaneously.

First, in your Hub screen, swipe down from the top right corner to the center of the screen FIVE times in a row.
You should see a one second black screen and then a message "Preparing Hub". That should reset your Hub.
ALSO: You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB Hub is not updating anything except emails after installing update 10.1.0.273

Haye Everyone,
My BB Hub stops updating Facebook, SMS/MMS, BBM, PIN, Whatsapp, YIM..
I had tired all the given suggestions on different pages, threads except a security wipe.
After a reboot, notifications come up for a couple of minutes and works fine with everything. But when i try to open or mark read any Facebook notification/message it went down again.
after clicking the Facebook notification/message nothing updates in HUB, even if i made changes in HUB everything is just paused. all changes comes up after a reboot.
Facebook and SMS notifications are set ON in HUB Management.
I had reset the HUB but all in vain.
One more thing i am facing is, when ever i connect my phone to LINK it says for an update, and surprisingly update version is same everytime and it downloads & installs in 10~20seconds, so phone reboots.
I had tried same via BlackBerry Update website. same comes up. Even today i had tried updating my phone more than 30 times.
I dont know what's really messy because i am not able to get messages at time and a delayed reply is creating problems for me.
My OS details are as under,
OS
BlackBerry 10
Softare Release
10.1.0.273
Build ID
508730
Flash Player Version
11.1.121.147
AIR Version
3.1.0.147

Hi registered and welcome to the BlackBerry Support Community Forums!
When you start having problems with missing notifications, are you connected to Wi-Fi or to your Mobile Network? Do you receive any emails while you are not getting application notifications?
In regards to the updates, if you have removed any pre-installed applications, the update server will detect this and inform you that an update is available (to reinstall the pre-loaded applications).
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Bt Home Hub 5 new update 4.7.5.1.83.8.204

Hi i just noticed my home hub 5 was upgraded to version 4.7.5.1.83.8.204. i noticed the speeds went up a bit and wifi fixed a bit. i also noticed the icons changed in the home network. but one major thing is ipv 6 was enabled on the home hub 5 but global ip was not. When is t going to turn on ipv6 on there network it is pointless in updating the router with that enabled if you are not going to turn it on on your network. When will you turn it on.

Hi thomasmulhall,
The external network has not yet been configured for IPv6 on a all customer basis. Therefore it is pointless to enable Ipv6 for the external BTW/BTConsumer broadband network if it has not been configured to lease IPv6 addresses.
jac_95 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.

Business Hub rate not updating.

Hi guys, me again!
It's been a little while so I thought I'd post a problem I've been having with my Business Hub. Effectively when I first got the business hub, the Rate would always match the Max Rate, I.e. when the line capacity changes (which can do because of the length of the line) the rate would change with it. I was happy with this as my Max rate rarely dropped below 1150kbps and so I stayed in that profile. Often it would go up to above to 1300 and the rate would follow even if it didn't mean a change in IP profile.
However, now things have changed. It seems as though the rate doesn't follow the Max Rate and it's actually causing problems. For instance, for the last 2 weeks my rate was stuck at 944kbps (which gives me a profile of 750kbps) while my rate was 1250 with 6.4db noise (which gives me a profile of 1000kbps). I checked the diagnostics and Max Rate dropped below 1150kbps only once for a very short time and it was soon up again to 1200+. What's annoying is that for the last 2 weeks I could have been on a higher IP profile but it simply wasn't updating. Then yesterday the rate went up to 1360 (still in the 1000kbps profile range), yippee I thought, but to no avail as it was down to 1050 (back down to 750 profile) again this morning, despite having a max rate of 1200. It seems as though it rarely updates the Rate if Max Rate is higher, but instantly updates it if it has a lower value.
I don't know why it's begun doing this but as you can see it shouldn't be doing this as its stopping my IP profile from rising despite my Max Rate increasing.
Any help would be greatly appreciated,
Regards,
Mike.

unless you are on a non adsl-max/adsl2 line then what you seem to think happens does not sound at all correct, certainly it is not how either of my lines work (both business hubs),
What happens is that you get a sync, fine, at that stage it determines the amount of data that can be send and that becomes your rate, over the length of the connection the max rate value can vary due I believe to bitloading and fluctuation normal interference on the line but this does not alter the sync rate on any of my lines EVER.
You seem to be losing sync then due to some reason and this causes you to swtch to another rate, either you have a line issue, an internal wiring issue or your target margin is set to low for the line you have (which would mean you get a really good sync during the day but at night it would tend to drop).
Now when you get a new sync and it is in the different IP profile band to the last ones(s) then two things can happen
1 - your sync means you drop a band and in which case this happens within 75 minutes, normally much quicker
2 - Your sync means you should go up a band and this should happen eventuallly.
When going up a band (unless you are on the CN21 88.2% method (which you are not by what you say) then there are two methods that would apply to you depending on your exchange.
Method 1 - 3 days. After 3 days of having a sync rate ALWAYS within the new higher band the profile should change, it does not matter despite what others saty if you have resyncs in between but every single one of them must be in the same band or greater.
Method 2 - Adaptive max. Same rules as above re syncs but the timeframe is much reduced, At the speeds you are talking about it basically works out at 24 hours if jumping 1 band and 12 hours if jumping more than 1 (allow 2 hours extra that these since the update seeems to be a scheduled task).
IN either of the above your profile can stick so if it has not updated within 3 days then you need to contact the mods on this site, posting the results of a bt speedtester and your hub stats and ask for the profile to be checked. They will be able to see the correct value on their systems and the wrong value on the speedtest and so know it is stuck or not.
Stuck profiles in my experience do occasionally get unstuck without any help but so far when this has happened it has been at 3-3.5 days only and if after that time then it never happens.
If my post was helpful then please click on the Ratings star on the left-hand side If the the reply answers your question fully then please select ’Mark as Accepted Solution’

Home Hub 3 Firmware update stops DNS queries and m...

I am getting very poor service after 5 phones about my incident 1403**-******. The staff cannot understand my problem even though I have explained in clear technical detail. Basically a firmware update has caused my BT Home Hub 3 to have very slow management web interface and fails to handle DNS queries. It connects to the Internet Fine.
The Home Hub has been rebooted and reset many times and no improvement.
Help BT.

I have been DNS having problems with two Chromebooks accessing the internet ever since the latest firmware upgrade to my HH3 on 15 March - calls to BT went over their heads they just blamed it on the Chromebook as no other devices were having problems despite the fact that I made it clear that the problem only started after the latest upgrade - the muppet dealing with the problem even went as far as to say that BT does not support more than 6 devices connected to the hub at anyone time.
I found that the DNS problem does not affect you if you switch from the HH to BT FON even when you are on your own network.
I finaly got round the problem on the chromebooks by going into the settings page on the Chromebook, opening the HH3 settings and selecting the option to use 'Google name servers' from the 'Network' tab.
It has long been an issue for me that the HH3 does not allow me to set my own choice of DNS unless I subscribe to a Dynamic DNS provider from their list - I prefer to use Open DNS to control my network as it allows me to filter out content across the whole network but to do this I would need to replace the HH and that would mean I would lose the Vision service

Home Hub 3 Firmware Updates

Will I still be able to receive updates as I have set my powersave to activate between midnight and 7am? Thanks. Rob.

Hi Rob
Yes as the powersave only disables your wireless signal.
"Hub 3 you can turn on BT Power Save. This feature switches off the wireless feature on your Hub so it uses less energy."
From http://bt.custhelp.com/app/answers/detail/a_id/13116
And current versions from HERE are.-
BT Home Hub 3 – Software version 4.7.5.1.83.8.57.1.3 (Type A) or V100R001C01B031SP09_L_B
Type http://bthomehub.home into the address bar of your web browser and press Enter.
Scroll down to the bottom of the homepage.
The software version is shown in the bottom left of the screen.
EDIT From THIS it says....
"If your Hub 3 isn't yet on this version, please leave it switched on to allow the overnight upgrade. You don't need to cancel BT Power Save as the upgrade will still be able to take place."
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Total Blackout of my hub since last update (yesterday)

Can someone please help!
I have no access to my bb hub since yesterday, when I updated the OS. Please help!!!

Have you rebooted the device by removing the battery?
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Home hub 3 latest update

After latest update to home hub 3 event log shows alot of firewall activity is this normal or is there some other problem.

The event log on my hub is now 6 pages log - it used to be a max of 3. The hub resynched less than 2 days ago so the log runs from that time. The log categories may have changed and the firewall entries that are reported are different.
Somewhat bizzarely the hub home network page says no wireless devices connected so my laptop doesn't exist even though the IP address is within the hub range.

HUB issue since update

Hi all,
Hopefully someone can help here
Since running a OS update on my Q10 the hub has completely separated everything from the work side.
On the work side on my work email is only available now in hub management. All other messages (text, social feeds etc) are now only located in the personal side.
Is this normal?? Can it be change or revert?
Any help would be much appreciate.
OS release - 10.1.0.4181

Sorted now
The admin on our bes had changed the IT policy to not allow a unified view for work and personal accounts and messages

Home hub 5 firmware Update

Hi all got a firmware update this morning on Christmas Day (good timing bt ) it's now on
3. Firmware version: Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 24/12/13
Looked through the online manager cannot really see any changes maybe just bug fixes. ?

Jaseb41 wrote:
I've had the hhb 5 since October and got to say I've had no problems with it at all I gave 2.4ghz and 5ghz. Separate ssids, turned smart wireless off and using the least congested channel on 2.ghz which is channel 6, turned off bt wifi and when using my iPhone 5 & iPad on 5ghz getting nearly full download speed of 60 meg +, it took a bit of getting used to coming from a hhb3b and openreach eci modem but good just to have one box and using less power, and my connection speed actually increased with the hhb 5 , I'm sure in time with more firmware updates it will become a better and more stable all in one solution for. Infinity
Did all that made no diffrerence whatsoever on the 2 HH5s i have tried. My Nexus 4 refuses to even connect to the 5GHz side of the HH5 and the difference using my Nexus 5 is pretty clear that the HH5 underperforms (similar results are seens with my PC). Once i can move the Christmas tree i am putting the OR modem on it as well because no matter what BT tell me my line can get it isnt managing a patch on my HH4 (which like a male genital i have sold) and the HH3 before that which was a rock solid 75/18 for 2 years. The HH5 barly managed 50/9 and thas with a maxuminum potential sync of over 110Mbit down 31Mbit up and i would like to rule the modem out before i smash it to little bits and buy another HH4.

BlackBerry Z10 - voice mails not showing on Hub after software update

I have a BlackBerry Z10 smartphone with Verizon and yesterday I upgraded to the 1.0.4.1 version. Now my voice mails are gone from the Hub and I don't even get notifications whenever somebody leaves me a voice mail. I called Verizon and they were not able to help. Is anybody having this same issue? Can somebody help? Thanks in advance.
Solved!
Go to Solution.

I had the same problem as you - including the missing voicemail option to add to the hub. No amount of battery pulls or re-starts helped. Here is what worked for me: Go to Setup and activate Visual Voicemail. Agree to the $2.99 monthly fee. Wait 5 minutes as directed and then call yourself and leave a voicemail or two. You will notice the Visual Voicemail icon (and message indicator) now appears in the Hub. Go back to Setup and deactivate Visual Voicemail. Your regular voicemail, and test messages, should now remain. Not sure if you/I will get charged the $2.99 for 10 minutes worth of Visual Voicemail but it will be worth it to get the regular voicemail back. Hope this helps. Post back with your results.

PPC Update 10.4.7 and USB hub problems

Hi,
After installing the PPC 10.4.7 combo update on my PowerPC G5 dual 2.7 GHz (4GB RAM) I have problems with my USB hub. The update seemed to have been installed properly (two reboots and no error messages) but since then my Kensington track ball does no longer work after power on. I have to detach and reattach the USB hub to reactivate the trackball. The problem does not occur after a restart (only after a power off/on cycle).
The USB hub did work before the update and I did not change the configuration after the update.
I hope someone can help me with this as it is very frustrating for me to crawl under my desk to detach and reattach the USB hub every time I turn on my mac...
Thanks for any help!

Hi,
After installing the PPC 10.4.7 combo update on my
PowerPC G5 dual 2.7 GHz (4GB RAM) I have problems
with my USB hub. The update seemed to have been
installed properly (two reboots and no error
messages) but since then my Kensington track ball
does no longer work after power on. I have to detach
and reattach the USB hub to reactivate the trackball.
The problem does not occur after a restart (only
after a power off/on cycle).
The USB hub did work before the update and I did not
change the configuration after the update.
I hope someone can help me with this as it is very
frustrating for me to crawl under my desk to detach
and reattach the USB hub every time I turn on my
mac...
Thanks for any help!
I can't help you, but I wanted to say that I have a similar problem. After a sleep/wake, my hub doesn't wake up. I have done a bunch of troubleshooting, including buying a new hub, which did not solve the problem (I took it back). When I reboot, all is back to normal. I have a 2001 Powermac G4 with a Sonnet Allegro USB 2.0 card that I added, over a year ago. It has worked fine since I bought it. Now, after upgrading to OS 10.4.7, I have this sleep/wake problem with the USB hub (Keyspan).
I have checked the ports on the USB card and I have found that at least one port is dead when I wake the machine back up. I can switch over devices around and they work in the remaining three ports on the board. The hub, however, does not work at all in any port, until after a reboot. There must be some special signal that the board sends out to the hub that resets it after a boot. I don't know. It's very frustrating, though. I don't like waiting for a reboot, which is why I have gotten in the habit of using sleep.
Maybe someone else has some idea what might be causing this problem? It could be just a coincidence that it started soon after the OS update. Maybe the board just decided to go bad at this particular time...?
Rich
PowerMac G4 2001 Quicksilver Mac OS X (10.4.7) Sonnet Allegro USB 2.0, Sonnet Encore ST G4 Duet, ATI Radeon 9000 Pro

If I use my iPad to store my iTunes library, can I update my iPod through the iPad? Or must I keep iTunes on a PC to serve as a hub for updating iPad and iPod?

Just got an iPad. My plan was to store my iTunes library on iPad and update iPod through the iPad. Can I do that, or must i keep the library on a PC to serve as hub for all updating?

Home Sharing is only for PCs that are connected in the same network

BT Home HUB 5a and Yosemite

HI fellow Brit Telecom clients:
This is a post I just filed on the main Yosemite wifi discussion thread.
STARSHIP YOSEMITE CAPTAINS LOG:
You wrote:
British Telecom (BT) HomeHub dual-band routers use the same SSID and password for both bands by default. When I initially installed a Homehub 5 (the version with a bulit-in modem), I was getting lots of disconnections with my iMac. I then set each band to have a separate SSID and password, and set the iMac to use the 2.4 Ghz band as its preferred Network. I also set the wireless channel to avoid other channels in my areas as much as possible.
I too was getting lots of disconnections using my MBPro only 5 feet away. Eventually engineer came out ?October - whilst on Mavericks - and said the firmware hadn't updated properly and it should be ok. It was better but not brilliant
My previous posts above refer post - Yosemite to my naming the 2 SSIds separately and much later (Jan 12) separate passwords (in both cases first deleting the networks in Systems pref)
Late November I swapped my HDD for an SSD (fantastic!) but wifi issues continued (as one might expect except that I had done a Recovery over internet and wasn't sure if there had been some initial improvement)
I joined seed testing Dec 18 so have to be circumspect now:
My recommendation to users of the BT dual-band Homehubs who are experiencing disconnection problems is, first of all, turn off the 5 Ghz band and see if you get any improvement (turning off the band means that you won't have to change any settings on your iMac or any other devices)
I have not tried turning off 5 ghz. My 2.4 ghz connection has always been more consistent since Dec 18. The problem with 5ghz has been a request for the password then the resulting error message "Invalid password" I have seen little change in this since Dec 18 BUT....
having discovered delights of alt/option key+click on wifi icon I find that if try to connect to 5ghz it works - no request for password usually or if it does it accepts it This happened for first time Dec 21. Significance of this date is that some people on other fora - BTCare Community for one - believe the firmware upgrade from BT is significant but my hub didn't update until Jan 17.
But I have jumped ahead a little:I was away from home much of Dec 23 - Jan 2. In 2 different locations I had no wifi connection issues - one was in K-U-Hull who have a local telecoms outfit called Kingston Communications - no issue on the dual band width hub, and next i was connecting via an apple airport to BT broadband. On return to London Jan 2, unable to connect to 5ghz as usual, and whilst running wireless diagnostic, it connected auto to 2.4
Was away / ill for period Jan 7 - 11 so no log of any importance
Jan 12 changed 5ghz password to different to 2.4 (see above) Still couldn't get past "invalid password"
Jan 14 I got a "no internet connection" in safari but hub blue light steady. I followed advice on BT forum or BT support? to try and find a better channel and switched both manually 2.4: from 11 to 13 and 5: from 44 to 40. i.e. Smartwirless off. I was auto connected to 2.4 ghz (which BTW is one of the more confusing things to me as nearly all the advice messages in the WD reports on the Mac refer to problems with 2.4 and recommend switching to 5...) SUCCESS! immediate connection to 5ghz with no password request. Was able to switch back and forth between networks and ethernet - all stable and easy to connect. Tried to disrupt it by adding iPhones and mini iPads and switching them between 2.4 and 5 - no problem! For not the 1st time since downloading Yosemite I thought "YES! cracked it, I am now a right-on Mac user" Ha.....
Later that day I also discovered the delights of paid app "wifi Explorer" (and even more recently - today - for free in menu Wireless Diagnostics>window>performance, scan, sniffer which, maybe not as prettily as w-exp, allow you to see all networks in reach, their channel, signal strength, MBPS etc etc Ooooh very exciting! And illuminating because it showed me that my hub/router was the only one using these two channels but like you I am a FON subscriber so there were 3 networks on each channel: me, BTwifiX and BT wifi with FON. I knew this because I each time i switched channels on my hub these 2 came with me. Elsewhere on BTCARE forum i read that attempts to "resign" FON membership typically takes 28 days to take effect - did your experience as reported here take that into account? My personal experience is that turning off the FON service (allowing a small part of the router bandwidth to be used as a semi-public hotspot) has noneffect at all,on connectivity issues. By the way, turning off FON means that you then cannot use any other of the enormous number of other FON routers as access points when you are away from home.
Like you I would prefer to hang onto FON if at all possible.
On Jan 15 awaking from sleep it connected to 2.4 ghz automatically (a ? should wifi stay connected whilst asleep? rejoin the network it was on when it went to sleep?) Tried to switch to 5ghz - initially connected then the old password request/invalid routine Connected whilst running Wireless Diagnostics - only connected briefly then dropped. INTERESTINGLY the WD report for the first time mentioned systems pref Network "Location not set to auto" Reset, tried to connect - no change.
Jan 16 upgraded to Yos latest seed
A restart of the router (I actually switched it off/on thats how incompetent I am) and I had the best day's connection since ever...
Jan 17 on awake very disappointed to see "Time Machine not ejected properly" for the 1st time for a while - not sure when that stopped appearing) and couldn't connect to 5. AND the hub repeatedly showed Red light and of course Safari kept complaining "no internet connection" Look at the date... I discovered the next day that my hub firmware was updated. After I restarted router had a very stable evening It awoke at one stage, auto connected to 2.4, and Time Machine had run, no error message about not ejecting properly.
Jan 18 on awake - likewise Good. After easy connect to 5 ghz it didn't hold. Couldn't reconnect even with WDiag running. AAAAgh!!
Tried going back to Smartwierless ON in Hub - no diff. Reset router. Restarted Mac. Auto started on 2.4. SUCCESSFUL switch to 5 with WDiag dunning. Channel was same as before SMART wireless
During the day I disconnected ethernet (ha, cocky now!) and although wi-fi connection lost after 1 hour it reconnected itself. Stayed connected for next 2 hours during TM run too.
Jan 19 today - ethernet still disconnected. On waking usual 2.4 connection TM had run, no eject message. But attempting 5ghz connection WITH wireless dig running - fail! (password invalid) Gloom. But having read some interesting links last night - will post separately - I applied my new knowledge of Wireless Diag>window>scan, performance etc and found 2 channels nobody was using with good signal etc With WD still running attempted 5ghx z connection SUCCESS (but why?!) . Anyway I swapped to the unused channels - 2, 36 and after one little landing on a comet bounce and disconnect, I reconnected and it has been stable since. 300 MBPS rock solid. Signal strength a little variable, Noise more variable, Ratio up and down btw 35 - 40
I cannot pretend to understand much of what I am reporting but I hope it makes sense to someone and I hope I am not in breach of my NDA...this seems to me to be mostly a BT issue not Yos.
Happy connections!

Hi all
Since our last update we’ve been busy rolling out configuration changes to the affected BT Home Hub 5As. We really sorry if you’ve continued to experience performance issues
The reason some people may be still seeing issues is that we have had to make some extra changes to the fix we’re sending out based on feedback from our customer test group. This means it is taking a little longer to deploy the fix and for you to see the improved performance.
We are working around the clock to ensure it is done asap, please leave your BT Home Hub on to ensure it receives the fix.
Nigel
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Hub 2.0 update

Similar Messages

Maybe you are looking for