Bt Home Hub 5 new update 4.7.5.1.83.8.204

Hi i just noticed my home hub 5 was upgraded to version 4.7.5.1.83.8.204. i noticed the speeds went up a bit and wifi fixed a bit. i also noticed the icons changed in the home network. but one major thing is ipv 6 was enabled on the home hub 5 but global ip was not. When is t going to turn on ipv6 on there network it is pointless in updating the router with that enabled if you are not going to turn it on on your network. When will you turn it on.

Hi thomasmulhall,
The external network has not yet been configured for IPv6 on a all customer basis. Therefore it is pointless to enable Ipv6 for the external BTW/BTConsumer broadband network if it has not been configured to lease IPv6 addresses.
jac_95 | BT.com Help Site | BT Service Status
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Does anybody have problems connecting to wifi at home after new update??

I have had problems connecting to wifi its been 2 days, wondering if its iphone or service provider. Even battery drains faster -.-
Who has this problem?? I have 4s and my boyfriend and he has a 4 and has same problem.

No, no problems.

LaserJet Pro CP1525nw cannot connect to new router (Home Hub 2000)

In December, we replaced everything EXCEPT our LaserJet Pro CP1525nw colour printer - new laptop (Dell Inspirion 15), new operating system (Windows 8.1 - 64 bit), new internet provider (Bell) and new wireless router (Home Hub 2000).
Immediately, we were unable to connect to the router. We tried all of the suggestions, including connecting the printer directly to the router - which worked, until we disconnected it and then they could not communicate again.
At the time, the only solution we could find was to connect our printer and laptop via USB cable and print that way - no more wireless printing, so unable to print from phones and iPad, but at least we could print from the laptop.
In the past month, we have become unable to use many of the features on our printer - when we try to select print options, we get the message "HPMSN103.dll has stopped working." So, we can still print, but cannot select options.
We have tried using the CD that came with the printer, and it gets to a certain point and then a fatal error occurs. We have tried downloading the "full solution" printer install program from the HP website, and the same thing happens. We have tried skipping that and just choosing the appropriate printer driver in Windows: if we only use that driver, we get a printer that shows up, but we cannot print if we select it (interestingly, though, we can actually access the printer options!); if we say we have the disc, then we get two printers showing up - we can select print options on the one that will not allow us to print, but not on the one that actually prints. If we try removing one of the printers, they both uninstall and we're back to square one.
So, we WANT to be able to get back to printing wirelessly - after all, we paid (handsomely) for a wireless printer! And we still cannot get our printer and the router to recognize each other. Can somebody help? We don't want to have to buy another printer.
Thanks!

Hi @Capers2 ,
I see that you are experiencing issues setting up the printer on the new router. I will certainly do my best to help you.
Thank you for providing that detailed information.
If the network name has any spaces or special characters, the printer may not recognize it.
The printer is only capable of sending/receiving in the 2.4 ghz band.
If it is set to 5 GHZ network you may need to change to 2.4 ghz. (rename the 5 ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from Configuration page.
You might need to contact your router company for further assistance to check those settings.
I would reset the printer first to clear out any previous network settings.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IP address are cleared.
Printing a Configuration Page.
The easiest way to setup the printer back on the wireless network is through a Ethernet connection and then switch over to wireless.
Disconnect the USB cable.
Remove any printer software by following these steps:
Go into Devices and Printers , click file then Server Properties, click on the Drivers tab at the top of print Server Properties window. Choose the printer you want to uninstall and click remove. Choose remove driver and package. Any that say Universal PCL 5 or Universal PCL 6 also remove and the Laserjet CP1525nw.
The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click yes to say that you are sure you want to do this. (if the printer isn't listed that is OK)
Right click and delete any entries for the Laserjet in the Devices and Printers Window.
Run the uninstall from the CD.
Press the Windows key and the X key together. and select File Explorer, right click the CD for the
printer and left click open in new window.
Connect the printer to the router with a Ethernet cable.
Wait about 1 minute and the printer should have a valid IP address.
Print the configuration page to get the printer's IP address to configure the Wireless.
Type the IP address in Internet explorer's address bar which should open the printer's embedded web services page.
Setup the wireless through here now.
Click on the networking tab, wireless on the left, fill out the network information and apply the settings.
After the confirmation, then disconnect the Ethernet cable.
Now you should have a blue wireless light on the printer in about 1 minute.
Perform a clean boot on the computer and turn off the Antivirus Software. How to perform a clean boot in Windows.
Run the installation again.
If you are prompted to connect the USB cable during the installation, Then immediately after connecting the USB cable, follow the steps in this document to update the drivers so it doesn't error out. A Fatal Error Displays During Software Installation. Then the installation should continue.
Test the printer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

How do I set up my new tc to work with my home hub 2?

Hi. This is my first time in this community, so hope I'm doing this right! I have a bt home hub2 and have just purchased a 2tb time capsule to go with my brand new iMac. Please help me to set up the tc to work with the bt home hub. I want to use the tc wireless capability and think I will have to set up a new network and switch off bt wireless, but I'm not sure. Bit of a novice at this kind of thing so any help you can give in nice simple steps would be greatly appreciated. Thanks in advance.

In UK BT generally use PPPoA authentication only so you will have to keep using the home hub as the main router. Put the Time Capsule.. TC.. in bridge mode. To do this go to the airport utility, on menu selection go to internet, and make sure it is set to ethernet for method of connection, and in connection sharing, select bridge. Then select update.. it will probably list some issues like password needing changing and access via wan etc .. almost all of which you can simply ignore.. as you are not using it in router mode.
The TC will save the setting and restart.. it will now exist as a wireless access point and switch on the network. The WAN is swapped to LAN, so there is no WAN port as such but it is still convenient to use WAN port marked <...> ethernet between home hub and the TC. Then setup wireless as you like. You can turn off the wireless in home hub, and just use the TC.. or use both, on different channels. That is no big problem. Set the security for the wireless is important and I would also manually set wireless channels and use different name for the 2.4ghz and 5ghz wireless. But just start and learn what you need to as you go along. Getting the basics working should be fairly easy. Some of the more complex stuff you just need to read carefully the instructions..
And read this site.
Carefully and until your eyes bleed. Almost everything you want to know is there already.
http://web.me.com/pondini/Time_Machine/FAQ.html
There are many areas he covers.
http://web.me.com/pondini/Time_Machine/Home.html

TS1398 Since upgrading to ios6, all apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device. It's an ios

Since upgrading to ios6, all the family's apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device and we have to reconnect through settings. This appears to be an ios6 software issue.
Is there a solution to this wifi connection issue or do we wait for a software fix?
I'd hate to think Apple is going down the Microsoft path, of passing untested software onto the user. What ever happened to Regression Testing, to ensure the existing functionality remains intact?
I bought into the Apple dream, because it was intuitive, reliable & enjoyable to use, all the things that Microsoft windows isn't.
Other issues we are experiencing are, Games are stuttering and the kids really miss the old YouTube app.
Please Mr Browett, sort these issues out.

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
~~~~~~~~~~~~~~~~
YouTube is not now part of iOS 6.
However, you can go to the App Store and do a search using YouTube. You can download several YouTube apps: YouTube (for the iPhone, a IPad app is in work), several users like Jasmine and YouPlayer.
 Cheers, Tom

I am trying to connect my new ipad to my BT Home Hub but keep getting the message unable to join the network, Any advice?

I am trying to connect my new ipad to my BT Home Hub but keep getting a message saying that I am unable to join the Home Hub network. Any advice?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Home Hub 3 config for new Infinity install

Hi all,
Well, I've been with Demon Internet since almost day 1, way back in 1993 IIRC. However as BT have now rolled out Infinity into our village, and I can almost spit on the Infinity cab from my office window, I've decided to jump ship from Demon (bad move perhaps?)
I have quite a big internal network with several NAS, network printers and other stuff, and also use Wifi via an Apple Time Capsule/Airport Router that is connected to a Netgear router in brige mode.
I don't really want to have to fanny about reconfiguring my whole network to a new subnet, and wonder just how 'manageable' the HH3 is? Will the Openreach eng. ensure the router is configured to my requirements or just set it up as default and so long as he has a gateway connection out onto the net will just leave me to it?
Any advice, other than of course telling me that they may actually not bother to turn up at all....!

Thw Home Hub is intended to be a "plug and play" router for residential customers with no technical knowledge.
The engineer will normally go through connecting one computer to the hub to check that the connection works OK. That's about all.
Compared with more "professional" products, there's an awful lot that can't be tweaked on the HH. If it matters to you, you may be better off buying your own cable router.

Installing BT Home Hub onto a New PC with Windows ...

Hello,
I've just bought a new pc with Windows 7 installed.
I've connected my BT Home Hub but it says it can't find the driver. I've downloaded the zip file from your website but it still says it can't find the driver.
I have already got the wireless connection through my laptop which has Vista on it. I attached the USB (blue) and tried installing with the same zip file and it installed fine.
Do I need a different driver for Windows 7???? If not what do I do?
Thanks
Clare Chaffey

welcome to the forum
you do not need the BT cd to use the wireless or ethernet connection. the suggestions for the cd are bird scarer, frisbee, coaster etc. but not install on pc. you should use the yellow cable if connecting to the bub and internet will work without any software
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How do I get a new Home Hub?

I have an old white Home Hub, and I never received the Hub Phone part. A shiny Black HH seems a better product.
My 18 month BB Option 3 and BT Mobile contract expired in November, and I stayed on the £5 per month deal for my HTC S620, paying £29.99 per month in total.
I presume I can ditch the Mobile part by getting the HTC unlocked and using a PAYG SIM, then re-contract the BB part and get the Hub upgraded. Is there a discount for another 18 month contract?
But, is there an option to keep the Mobile at £5 per month and get the Hub upgraded?
Thanks,
Nick

1. You can only get something out of BT by agreeing to a new contract. They aren't just going to send you new kit because you are a loyal customer.
2. If you don't ask, you don't get. If you do agree to a new contract, make sure that they agree to send you what you want.
Generally, a 12 month contract gives you a free Home Hub and an 18 month one gives you a phone to go with it. But BT's Customer Options team seem to be quite flexible when it comes to retaining customers.

Port Forwarding not working on new Home Hub 4

Hi all,
I'm trying to get port forwarding going on a new Home Hub 4, specifically so I can access my Netgear Stora through its web interface on my LAN.
I've set the rules in port forwarding for the following ports:
Port 80 is HTTP Server
Port 443 is HTTPS Server
Port 21 is FTP Server
Port 22 is SSH Server
All these are now open and connect to Stora, which has an address supplied by DHCP.
However, when I check with various online port checkers, none of the ports are open and checking the trouble shooting logs of the BT Home Hub shows that the connection is being rejected. This is a sample of the message that is shown:
IN: ACCEPT [57] Connection closed (Port Forwarding: TCP 192.168.1.69:22 <-->86.141.184.236:22 [184.72.89.72:42894] CLOSED/TIME_WAIT ppp1 NAPT)
What can I do to make port forwarding work? I can't change the IP address of the Stora as I need to get into it via its web interface to do that.
I can navigate directly through Explorer to the files on the Netgear Stora NAS but not through the web interface.
Can anyone help?
Thanks.

i think by applying a static DNS i got it working, not 100% sure yet. edit: yep that worked, everyone can connect once again.
Message Edited by briantoxicity on 01-01-2008 04:59 PM

Can I install new/different software in home hub 2...

Hi all,
I want to remove/unassign ports that have been associated with games and application previously used, but unfortunately my home hub 2 (Software version 4.7.5.1.83.3.37 (Type B)) does not provide this function!
Apparently it is a bug in the Type B where once a port is assigned, it can no longer be used / assigned to a new/different application!!! Stooopid!
Does anyone no if it is possible to install new software that would provide this functionality? maybe home hub 3 software? if this is even possible... Or, (this is probably the wrong forum to be posting this in lolol) is there a way to hack the hub 2 to run different software all together, Linksys maybe?
It would probably just be easier to go out and buy a Linksys router lol.. but I like to break things!

I doubt there are any custom firmwares for the homehub. As I've explained it's a consumer grade device which isn't designed to be buggered about with. Also, unless the hardware was identical to another device you can't simply load linksys firmware on to a non linksys device, or netgear firmware on to a non netgear device and so on as they would simply not work.
Grab a Netgear DGN2200 from your local currys/PCWorld or your favourite online retailer. Much less bother.

After new update I can't home sharing

After new update 6.0 I can't home sharing to my new iPad but work my first generation iPad 5.1.1 home sharing. Somebody have a idea Y?

Maybe try this. Go to the square on top left. Click it then click show menu bar. Then another bar comes up with edit, view,etc.
Click the one that has view. Then click sidebar. And i think there is an option there.

Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?

Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?
G

Go into your router's page and disable password protection and try connecting again.

Home Hub 3 Firmware update stops DNS queries and m...

I am getting very poor service after 5 phones about my incident 1403**-******. The staff cannot understand my problem even though I have explained in clear technical detail. Basically a firmware update has caused my BT Home Hub 3 to have very slow management web interface and fails to handle DNS queries. It connects to the Internet Fine.
The Home Hub has been rebooted and reset many times and no improvement.
Help BT.

I have been DNS having problems with two Chromebooks accessing the internet ever since the latest firmware upgrade to my HH3 on 15 March - calls to BT went over their heads they just blamed it on the Chromebook as no other devices were having problems despite the fact that I made it clear that the problem only started after the latest upgrade - the muppet dealing with the problem even went as far as to say that BT does not support more than 6 devices connected to the hub at anyone time.
I found that the DNS problem does not affect you if you switch from the HH to BT FON even when you are on your own network.
I finaly got round the problem on the chromebooks by going into the settings page on the Chromebook, opening the HH3 settings and selecting the option to use 'Google name servers' from the 'Network' tab.
It has long been an issue for me that the HH3 does not allow me to set my own choice of DNS unless I subscribe to a Dynamic DNS provider from their list - I prefer to use Open DNS to control my network as it allows me to filter out content across the whole network but to do this I would need to replace the HH and that would mean I would lose the Vision service

Manual Firmware Update for Home Hub 2?

Due to a seperate problem mentioned on another thread, I am having to use my Home Hub 2 as an additional wireless AP with my Home Hub 3 as primary router.
My HH2 is on an outdated firmware version but doesn't get updated as it is not directly connected to the ADSL connection, only via ethernet to my HH3.
Is there a way I can apply the lastest firmware to my HH2 without having to use it as my primary router for a period of time?

Hi unfortunately no the only way is with them on-line
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Bt Home Hub 5 new update 4.7.5.1.83.8.204

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