I am a VERY unhappy customer

I am sooo tired of your very nice service people telling me "Sorry there is nothing I can do." PUKE. If you are going to send out a text saying that a line is eligible for a special early (only 3 weeks) upgrade, then MAKE it eligible!!! don't hem-haw it with hidden limitations that change daily. only at the Verizon store, only online, only in the second Tuesday if you stand on your head for 6.5 minutes wearing your jammies on Main St.
Especially when you are scamming a 16 yr old girl and making me "the meanest Mom ever!" Whether or not I stay with Verizon is yet to be determined although I just upgraded my own line 2 weeks ago after being sucked back in. SIGH. I should have ran fast then.
We only have four lines. We have only been customers for over 20 years.
Who makes these policies and why do you even have supervisors who get on the line to apologize yet again?!? is letting me save $120 on a phone one time really that hard of a thing to keep me a Verizon customer? When I spend $3000+ annually? When you TEXTED me, hey free early upgrade?!? It was your move...unfortunately you checkmated us both.
Empower your service people. Please your customers. make the world a little happier place. It really wouldn't take much.
Eileen
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator

I read these posts over and over and in each case its a variation of a bait & switch or an offer that is a teaser.
Not knowing what state your in most states have laws to protect consumers against these types of scams from providers. In NY the offer has to be clearly spelled out, the conditions have to be spelled out and the offers expiration date if one exists. however sending as a text is not really proof you can use. if sent in an email you could have printed it out with full headers of the email and just walked into the verizon corporate store and not a reseller.
unfortunately a text just won't work. if they have scammed you I would file with your consumer affairs or consumer frauds & protection bureau under the Attorney Generals Office. or simply switch providers citing fraud in order to get out of your contract in court, not arbitration.
Good Luck

Similar Messages

A 6 hour installation that should have only taken 30minutes!! Very unhappy customer!!

I am very upset about a recent purchase I made at your store. I bought a fridge (an open box item) and it was going to be delivered on Friday, March 28. The delivery guy (Jake) came at about 10:30 and hauled away our old fridge and brought in the new fridge BUT then the trouble began. Jake said that the hose part we bought won’t fit the waterline and we need an adapter (looks like the size of a nut or washer – just a little part) I asked him if he had this part on the truck and he said he doesn’t carry parts on the truck and told me I need to go to town (I live 30 miles out of town!) and go to the store and get the part – I was a little confused because he was supposed to be installing the fridge. I didn’t know much about the fridge so I said ok, what would I need to tell them and he said tell them you need an adapter that is 3/4” to a 1/2”. So he kinked my waterhose and put a bucket underneath it but it still dripped a little bit so I hurried to town (it is about 11:30 now) to Best Buy to get the adapter and the guy in the appliance area didn’t know what I was talking about so they called Jake and he told the Best Buy employee what I needed and the employee said they don’t carry that part….. so I went to Lowes and they didn’t know what I needed because it didn’t make sense to them that I would need a 3/4” to a 1/2” adapter. I then went to Menards and talked to the appliance department and then they didn’t know so I was sent to the plumbing department and the lady was very nice there but she also didn’t think it made sense that I needed a 3/4” to a 1/2” adapter because waterlines are usually 1/4”. So I called up Best Buy while still at Menards and they had Jake (the delivery /installer) talk to the lady at Menards and explain to her what I needed so he told her the same thing – I needed a 3/4” to a 1/2” adapter. She said that the only thing they would have is 2 options a 3/4” to 1/2” adapter or 1/2” to 1/2” adapter (they both looked like the size that would fit a garden hose!! I didn’t think that was right but that is what Jake from Best Buy – the delivery /installer guy told the lady at Menards. So I bought those 2 parts and raced back home because now it was 1:30pm in the afternoon after running around for 2 hours looking for an adapter that Jake said I needed. I got home and was immediately livid!! The two parts were what I thought TOO BIG! Both ends were only 1/4”! So I called Best Buy again and talked to Mike (I didn’t get a last name) he was very nice and tried to be helpful . I explained what happened from the beginning (around 10:45am till now 1:30pm) and told him this is outrageous I am missing a whole day of work because of this when I could have been to work by 11:30am if Jake did this correctly. I told him I can text him photos of everything 1) The end of the water line 2) the end of the fridge 3) both ends held up together 4) each end by a tape measure to show it was only 1/4”. He said that would be very helpful so he game me his number and I texted the photos to him and I got a call 2 minutes late and he said “umm… I am so sorry for the inconvenience but all you need is an adapter for a female end to a make end and they have those parts on their trucks”, I asked if he was being serious because it was around 2:30pm now and I still don’t have my fridge installed! Mike said he would call Jake and tell him to get to our house and put the waterline on with the part from his truck. Mike called back after talking to Jake and he said that Jake was in Crookston, MN for a delivery but would come right back to our house as soon as he was done. Jake got to our house around 3:30pm and came in and I showed him the parts that I bought that HE told the lady at Menards I needed. He said he didn’t know what to do. I told him I talked to Mike at Best Buy and he said you have the part on your truck. He said he would go look. He came back in (sure enough) with the part!!! He connected the waterline to the fridge and it was done (Literally 10 minutes) and left around 4:15pm. I am so disgusted with the incompetence of your delivery guy/installer, for something that should have taken a total of 1/2 hour or less. My fridge should have been delivered and installed and I should have been on my way to work by 11:00am to 11:30am. Instead I spend a whole day running around and make numerous phone calls that were NOT NECESSARY. Then I tried to call the store and explain about what happened but Nichole – said she was the Home Sales Manager, said there was nothing the store could do and didn’t even acknowledge the incompetence of the installer and she didn’t even attempt to resolve this issue. I have make attempts to get this matter resolved but have not received ANY responses, I am hoping someone will respond to this message?!?
Solved!
Go to Solution.

Hello magicmel,
I’m positive you were excited to receive your new refrigerator, and expected the installation to go smoothly. Our installers should be knowledgeable in their field, and able to troubleshoot issues such as you described. It’s truly regrettable that Jake may not have known which part you needed, and sent you on a trip across town to look for a part that was unnecessary.
After running from store to store only to find that the part needed for your refrigerator was in the installer’s truck, I can imagine how frustrated you would be, as I would be infuriated if I were in your shoes. While I’m glad to hear that Mike was able to get things resolved with just a few pictures, I apologize for any inconvenience this may have caused you.
I was able to locate your service order and refrigerator purchase, and I am sending you further information in regards to this experience via a private message. You can check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

One Very Unhappy Customer

Have been with BT for over 15 years now and last year I went for the BT Infinity 2 ( 80/20 ). All test on internet said yes you will get 62.6mb as we are approx 200 mtrs from exchange so thought great nice and fast.
Had it installed and engineer tested and low and behold 62.6mb.
Thought i would check my speed couple months ago to see what i was getting ( never done before ) shock horror only getting 42 to 45mb.
It has taken BT over 5 weeks to get an engineer out to me to tell me yep 80mb at green box but max i can get at the house is 47mb.
After a serious discussion with Trading Standards about the charges etc I was asked to call BT today and ask what could be done about the over charge ( 80/20 when I am only capable of having a 40/10 line )
BT sales said ok sir lets see what offer we can do for you.
ONLY TO TELL ME MY NEW CHARGES WOULD BE MORE THAN WHAT I AM PAYING NOW
Sorry BT this is not how you look after a loyal customer of over 15 years.
I am now looking into who i move over to so if anyone has any recommendations please let me know.

Sorry new name could not log back on with old name.
I am connected to the hub by wire with nothing else attached. I have been paying for the Infinity 2 service for the last 12 months. ( 80/20 )
I have tested it with the engineer present on BT Wholesale and he has tested with his machine.
The speed is leaving the Green Cabinet at 80mb and its only 100mtrs away so why am i only getting a best of 49mb when i was originally getting 62mb.
On phone today to them saying thinking of changing to PlusNet due to their deal onlyto be told they are owned by BT and they offer an inferior service and equipment even though comes from same exchange. Also on that she has said that Plusnet will put say 200 people on 1 connection whereas BT will only put say 50 making it work better, so this goes against what I have been told why my speed has slowed down.
Can any of the moderators please talk to me in english about this or help get it sorted

Microsoft Support SUCKS.. I am a very unhappy customer!@!!!!!!!!

I have been a "microsoft developer" for almost 20 years now.. I used to be able to get developer support. Now, there literally is NO WAY of getting support in a mission critical system down situation. When i do call the number i have had for
years i get some idiot that doesn't even speak english and asks me if i am using windows to run visual studio? are you serious? I want to know how i can actually contact (call) a knowledgable Microsoft developer support person???
Kris Bloom

Hi KrisBloom,
Thanks for your response.
>> You know that the MSDN is used for forums support, it seems that you use a call support, am I right?
If so, do you get the paid support here?http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone<<
Actually I just wanted to know where you got the call support in my previous reply, if it is not the above paid support, and you know the VS general forum is the forum support site, actually it is to discuss the Visual Studio WPF/SL Designer, Visual Studio
Guidance Automation Toolkit, Developer Documentation and Help System, and Visual Studio Editor. So really sorry for that the call supports in your reply
is really out of support range of VS General forum
But if you really want to resolve your development issue, you could share me the real issue you got, I will help you find a correct forum, or I will discuss the specific forum experts directly and help you resolve your real development issue.
>>posting on a forum and getting a response (that may or may not be helpful) that takes days is NOT support. It's bad customer service and will be the demise of Microsoft. <<
You could tell me the real link of your new thread in MSDN forums, I will find that forum’s expert, and tell him to handle your case as soon as possible, I think it would not takes days for you. Maybe few hours/mins :)
>> If you want to see what i am talking about, try calling apple support. You don't get some idiot from india that asks me truly stupid questions like " are you running visual studio on windows? or a mac?". Seriously? Since when did Microsoft
start making a mac version of visual studio? These guys know NOTHING about Microsoft products. On the other hand, if you call apple support, the people are knowledgable english speaking techs who know apple products.<<
Sorry for that the apple support is really out of range of the MSDN forum support. What I could help you is that I could provide you the correct MSDN development forum and let that forum’s experts resolve your issue in time if you share me the real development
issue you got in your side.
If there's any concern, please feel free to let me know.
Sincerely,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. <br/> Click
<a href="http://support.microsoft.com/common/survey.aspx?showpage=1&scid=sw%3Ben%3B3559&theme=tech"> HERE</a> to participate the survey.

Very unhappy customer! Why can't we do ZENcasts with the ZenStone Pl

I know, I know, "It does not support PlaysForSure and subscription content."?
But why? Why didn't you create that capability into the player, CREATIVE? It's certainly an expensi've enough item!!!
You certainly lure people into buying one of your players using the podcasts on your website, specifically on the "Fill Your Zen" page, in which a Zen Stone is pictured:? http://us.creative.com/local//promo/...hoice/fill.asp
Someone might infer from that, that they could get a Zen Stone and it would work on the ZENcast page.
I have spent an entire day trying to figure out how to get this to work, only to find out that it doesn't do what I bought it for in the first place.
Thank you very, very much (not!) Creative Labs

Hi Hermgirl,
We're sorry for the misrepresentation that happen on the product and we're making the changes soon on the site.
Again, thanks for the feedback and our apologies.
Cheers.

The curious incident of iMovie 11 and one very unhappy customer.

I've posted before, my previous discussion:
https://discussions.apple.com/message/15057943#15057943
is about the problems I'm currently experiencing with iMovie. It opens, but is invisible. I wont repost the screenshots, but in the previous post I attached screenshots that confirmed that iMovie 11 has NOT crashed upon opening and doesn't seem to have descended into "Not Responding" purgatory. But it's just invisible, the main iMovie window does not show. The menu bar appears and I can click through that and click on various options, I can bring up the iMovie preferences window, I can bring up the About iMovie splash screen but nothing can make the main application window appear and it just remains in that state until I Cmd+Q out of it. NONE of the other iLife apps are affected, in fact none of my other apps are affected and my system does not appear to have any obvious signs of any errors elsewhere.
A summary of the steps I've taken so far to try and remedy this:
Reinstall iMovie
Reinstall iLife as a whole
Reinstall OS X (Erase and install, fresh start)
Update iMove, iLife, OS X
Trash plists relating to iLife and iMove
Trash iPhoto and Aperture library and try relaunching iMovie
Moved previous projects out of the iMovie projects folder
Turned Spaces off
Repaired permissions
Verify disk
...a heap of other fixes I've read on forums here and there
Nothing has worked, not even fresh reinstalls of OS X.
I am running 10.6.7 on a MacBook7,1 and this problem just appeared one day, I've used iMovie twice before without any problems.
I've just tried iMovie 7, 8 and 9 (all legitimately acquired before anyone asks) and have discovered that they ALL have the same problem.
If anyone has ANY ideas, I'm all ears. At this stage I'll even hang some moss from a north facing tree and carry out occult druidic rituals if it would get iMovie to work again.
Oh, and these two items pop up repeatedly in console whilst iMovie is "running".
iMovie[1162] -[NSBundle imageForResource:]: unrecognized selector sent to instance 0x1775ff30
24/04/2011 09:12:00 iMovie[1449] *** NSRunLoop ignoring exception '-[NSBundle imageForResource:]: unrecognized selector sent to instance 0x157c3210' that raised during posting of delayed perform with target 0x131c960 and selector 'initiateUI'

I found this in iMovie Help about using a second display. I don't have one, so I cannot test.
Connect a second display to your computer.
For instructions about how to connect a second display, choose Help > Mac Help and enter “connecting multiple displays” in the search field. To view the Help menu, click your desktop so that the “Finder” is active (you’ll see the word Finder in the upper-left corner of your screen), and then click Help in the light gray bar at the top of your screen.
Make sure Advanced Tools are turned on in iMovie preferences.
In iMovie, choose Window > “Viewer on Other Display.”The Window menu appears in a light gray bar across the top of your computer screen.

When is Adobe going to provide a "real" fix for the Shared Technologies failed install problem? I have tried everything listed in the forum!!! A very unhappy customer and I am use "customer" loosely now!!!!!!!

The title says it all....

Hi red_151,
If you have checked the forums then most likely you must have checked the following KB : Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Also please try steps mentioned in the thread : https://forums.adobe.com/message/4950628
Regards,
Rave

A VERY unhappy customer

Hi,
I moved house in January this year and had BT infinity installed early February, since then I've had nothing but problems with it. The online check said (and still says) I should get speed of between 35-50Mb, when I first got broad band it was around 28Mb. I spent HOURS on the phone to technical support and complaints and between them they managed to get it up to 31Mb which I was told was in an ACCEPTABLE RANGE even though it was LOWER THAN THE LOWEST SPEED I WAS QUOTED.
Along side this speed issue there was the issue of the connection dropping out, basically the router would loose connection (orange flashing light) then after about 3 minutes it would regain connection again, this was at one stage happening at least once a day while I was using it (I have no idea how often it was happening when I was asleep/at work). So I was also discussing this issue with complaints department at the same time as the speed issues. Every time I spoke to them we would spend up to an hour on the phone with me restarting my router, changing settings, them going away and doing some tests then calling me back with the call ending in 'give it a few days and it should improve'. It never did, the result of this is not only frustrating when I'm using the Internet in the evening for personal use, but also as I work from home fairly often it's interfering with my livelihood not to mention the fact that because the extra BT channels are streamed via the Internet that they will often get interrupted when watching/recording.
I was living with the unreliable connection however today has been the last straw, I'm working from home and the connection has dropped 8 times. 13:45, 15:08. 15:14, 15:18, 15:35, 16:03, 16:24 and 16:41
This is unacceptable and I'm not prepared to waste any more of my time on the phone talking to someone about this as I have already done so for hours. So what I want to know is what are you going to do about this?
If I sound angry its because I am, I feel like BT don't care that I have these issues and each time I've spoken to someone they have told me it will get better in a few days just to get rid of me. If BT are unable to provide me a reliable broadband service then I'll cancel my contracts, you can refund the money I've spent with you and find a company who can

as it says at the top of the forum this is a forum where customers help customers your post does not go to BT bu may be read by the mods who are BT employees
was this a self install? if so are you connected to the test socket?
can you go to troubleshooting then helpdesk and post stats
can you try quiet line test dial 17070 option 2 should be quiet and best with corded phone
can you enter you phone number and post stats remember to delete number https://www.btwholesale.com/includes/adsl/main.html
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HP Flash drive ( v220w ) is not working - HP (Very worst Customer Support)

I am very very tired write this,
HP (Very worst Customer Support)
I have brought a HP Flash drive ( v220w )via flipkart.com on 08-March-2012.
Its having 2 years of warranty.
It was working fine till last month.
But after that unfortunately its not working I dont know that why its not working.
Then I find out the service center in chennai,
Maha Electronics at Adyar. They said like this is for only Hp Laptop and they giving one landline number to contact for that pen drive repair.
That lad line number is 044 28555449, And I called that number on 09-August-2013 Morning.
Thay replied that "This is not a HP support".
Again I searched for the HP Service Center and I found another service center
That address is
FORTUNE MARKETING PVT LTD
(HP PEN DRIVE SERVICE CENTRE)
G.F ABC Trade Centre,No.39/50,Anna salai,Chennai-600002, Landmark:Behind Devi Theater.
044 42663456.
And I callled this number (044 42663456) on 09-August-2013 Morning.
They asking my pen driver model. I replied that model is v220W.
He simply reply that "We are not repairing that model".
Then I asked that "Can you tell me where I can repair that model"
He just replied that "No Idea!!!" and he cut my call.
I was very scared that kind of activities.
I am asking this question, Please reply
They are not ready to repair that model of pen drive then why they manufacturing and give warranties (2 Years ! ! !).

Thank you for visiting the HP Support Forums. I'm sorry but this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. Most of the users here are consumers like yourself who are offering solutions because they like to help others, and any HP employees you see are here on their own capacity and not representing the company.
If you have additional or direct feedback for HP about their products or services, or questions about repair, you can use the link below for contact information.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
OrnahP
HP Support Forums Moderator
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When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
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IPad Air says iPad is disabled connect to iTunes and STILL not able to use it. VERY UNHAPPY

After uploading IOS8 on 9-17-14 my iPad Air says "iPad is disabled, connect to iTunes.". I have followed all the suggestions from Apple and tried to erase my iPad, but I am VERY UNHAPPY as none of these have resolved the problem. Apple, please provide the support when you have new downloads...

Apple are not involved in tracking/locating stolen or lost devices. Have you reported it to the police ?
Did you have Find My iPad enabled in Settings > iCloud ? If you did and you had iOS 7 installed on it then it should be harder to remove from your account, and the police could try locating it via http://www.icloud.com

Very bad customer service!

I am a photographer and in June 2013 I decided to join the newly launched Creative Cloud single application subscription program for Photoshop CC.
At the same time I purchased a Lightroom standard license (Lightroom was not available on the Creative Cloud at that time).
The monthly price for Photoshop CC with a one year commitment was 24,59 Eur for Europe (I live in Czech Republic). I didn’t quite understand how that translates from the 19,99 USD of the US subscription, but fair enough Adobe is not a charity and they have the right to decide to charge what they want for their products. Plus the subscription prices were clearly showed on their website, so I decided to join anyway.
Honestly I was very happy both with Photoshop and Lightroom and I think they are two fantastic pieces of software so I didn’t mind the price I paid for them.
Then a few months after I get a call from my bank saying that my card has been blocked because it might have been compromised following some online payments I made. And after a little research I find out that (citing the Adobe website) “Very recently, Adobe’s security team discovered sophisticated attacks on our network, involving the illegal access of customer information as well as source code for numerous Adobe products. We believe these attacks may be related.
Our investigation currently indicates that the attackers accessed Adobe customer IDs and encrypted passwords on our systems. We also believe the attackers removed from our systems certain information relating to 2.9 million Adobe customers, including customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders.
Great, now I am for two weeks without card while my bank gets me a new one (they are not that fast in Czech Republic).
Fortunately I also read online that (citing the Adobe website) ”Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership where available.”.
Honestly I misunderstood that as a one year complimentary Creative Cloud membership and I thought that was very nice of Adobe, they didn’t have to do it, and to me it showed an effort to say “we are sorry” and to try to retain their customers’ trust.
Some time passes and I am obviously still getting charged monthly for my subscription.
So I contact Adobe through the online chat…..turns out that I am not eligible for the one year complimentary subscription (none of the agents actually explained to me that I had misunderstood the offer) but after a bit of complaining and waiting online I get offered a one month complimentary subscription!?!?!.
You can make up your own mind on how to interpret that but to me that meant that Adobe recognized their responsibility but tried everything possible to get rid of me with the minimum possible.
The guy on the chat however said that if I am not satisfied I can ask him to escalate.
I do so and he tells me that I will be contacted within 2-3 business days.
A week after I have not been contacted yet, so I call the support again and I am told that they are very sorry for not getting back to me and I will be (again) contacted within 2-3 business days.
TWO weeks after that chat I finally get a mail from Adobe, which is now offering me 2 months complimentary subscription.
I realize I better take what they give me so I reluctantly accept.
Not even a week after that, I realized that Adobe launched a new Photoshop Photography program where they give the Photoshop CC license + Lightroom 5 for 9.99 USD or 12.29 Eur with a yearly commitment. This is half what I pay now, not even considering the one off Lightroom 5 license that I already paid (129.15 Eur). The special offer expires on the 2nd December (less than a week from now at the time of writing this).
The good news is that existing CC subscribers can ask to transfer to this program for free.
So I contact the Adobe support again and they happily confirm that I can switch to the new program.
BUT I would lose the 2 free months as they cannot be transferred to the new program because it is already discounted.
I spend a good deal of effort explaining that the 2 free months are not a discount but are a compensation for me being without card for 2 weeks so I should be able to retain them, but the support person on the other side of the chat just politely dismisses every argument.
I understand that Adobe did not have to allow existing subscriptions to transfer to the new offer for free, I purchased a service and then a few months after the price went down, fair enough this happens.
If the price went up on the other end I would have still kept my original price.
However what infuriates me is that since any existing subscriber can join the cheaper offer, Adobe has actually penalized me in front of all the other customers and the reason why they have penalized me is that my data have been compromised on their servers.
You draw your own conclusions but to me this is very bad customer service.

This is the transcript of the conversation I had with your colleague over the support chat, then unfortunately my connection dropped and I lost him:
Saka: Hi Francesco.
Francesco: Hello
Saka: I have received your initial question. I'll be glad to check and help you with this.
Francesco: thank you
Saka: Sorry for the wait. Please do stay online.
Francesco: ok
Saka: Francesco, I have checked and see that we have issued 2 months free for the subscription Nov 21, 2013. Your next billing date is on 27.2.2014.
Francesco: but I have already been billed on 02.12
Saka: I'll be right with you.
Saka: Are you referring to Clenství ve službe Creative Cloud s jednou aplikací pro Photoshop (rocní) or Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší)?
Francesco: the first one should have been canceled, the second one has been activated
Francesco: with the 2 months free of charge added to it
Saka: Yes, the first subscription has been cancelled.
Francesco: I have been bulled only 12.29 Eur so it is for the second subscription
Francesco: the first one was 24.99 Eur I think
Saka: Yes, you have been charged € 12,29 for the new order Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší).
Saka: You can continue using the subscription without any issues.
Francesco: so where are the 2 months free of charge?
Saka: We have provided 2 months for your Clenství ve službe Creative Cloud s jednou aplikací pro Photoshop (rocní).
Francesco: those have been transferred on the Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší)
Francesco: as confirmed by your colleague and by the mail I received
Francesco: This is the mail confirmation
Francesco: Užívejte si našich služeb o něco déle Bezplatně jsme prodloužili vaše předplatné produktu Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novější) o několik dalších dnů (62). Nové datum pro obnovu předplatného je nyní 26-únor-2014 (PT). Děkujeme, že jste si předplatili náš produkt! Tým služby Creative Cloud
Francesco: Which confirms that the next billing date for Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novější) is 26/2/2014
Saka: Francesco, we have provided 2 months free only if you are willing to continue subscription till the commitment date. The order gets cancelled since you have purchased for Program na úpravu fotografií Photoshop (Pro vlastníky licence k produktu CS3 a novejší) at lower rate.

Selection of Deskphone - very unhappy description

Hi
Is it possible to change the view of the deskphone selection?
It's very unhappy when the enduser must know which type of phone he has. And we have a lot people with 2 working places with the same phone type. So it's always a luck to select the right one.
At the moment I have not a much better idea for that, but the name of the phone is better then the type I think. Maybe it would be possible to place a own description next to the phone name, for an easier selection.
please have a look on it
thx Phil

I see the both the phone model info and also the description, exactly as it is typed in callmanager. I am familiar with the behavior you describe (not being able to figure out which device is which) but I no longer have that issue with 9.0.4.
I'm not sure why you aren't seeing that info. I assume somewhere something is using AXL to obtain the description info, perhaps you could verify that service is running.

Much disappointed / Much angry / very very unhappy

I am very very unhappy / much angry / much disappointed to update iphone 4s from ios7.1.2 to ios 8/8.1.1 if apple not make possible to downgrade i will sell it .
i Was satisfy with ios 7.1.2 but suddenly my iphone updated on ios 8, its many times hang in a day having lots of troubles

Wow, that's sad. So, what's your technical question?
You do realize that updating your iOS is your choice, correct? No one from Apple required you to update your iOS.
Your phone didn't 'suddenly' update to iOS 8. You chose to allow the update to occur. You have to initiate the update manually. It doesn't update all on it's own.

TS1398 I did everything you are recommend to do and still cannot connect to the network. "Unable to join network" shows up even that is a university network working for other users - students and staff. I am very unhappy with my new iphone 5 :(

I did everything recommended on apple store support site and still cannot connect to the network with my new iphone 5 but my co-workers and students (I work for the university) can keep connectivity all the time. I am very unhappy with my new phone

Be patient, Apple is coming out with a update soon, its been reported that they have sent the update to the carriers to test, which means it will be soon. And is suppose to address this issue.

Non existence internet speed. Very unhappy as Virg...

Having moved over to BT internet in Sept I am very unhappy at the level of speed. some days it wont even go online ( I never had this problem with Virgin) I am sick of having to get up at 6am just to look at the internet knowing that it wont work later this is not what I signed up for , you say in the help section do the speed checker ? I have tried but the internet is so slow it gives up half way through !! Forget trying to go online after 7.30pm as it can take 1hr to load up the yahoo email page ?? yet I can get it on my mobile in 2 mins ................................... maybe you can add some suggestions if it isnt fast enough for your speed checker?

Hello ,
Can you please post your ADSL stats by following this direct link; http://192.168.1.254/ going to A-Z (top right hand of the page) then to ADSL Status and post the stats including Noise Margin, Line Attenuation, Connection Speed, Errors etc..
Also we need a speedtest just to have a look and make sure everything's okay? Use this link http://bit.ly/o8qqQ9 as it will also help you diagnose and give you a list of solutions afterwards to help you diagnose your problems if it thinks there is a problem. Could you please also copy and paste the results from the White/Black/Green pop out page including your IP profile, DSL Connection Rate and speed achieved during test.
Run a line test to determine if or not it is an external problem: http://bit.ly/tgwip
Can you also confirm if you're connected at the master socket or an extension? And what your type your master socket is according to this picture
Lastly for now, call 17070 and Press Option 2 for the Quiet Line test and where possible use a corded phone as DECT handsets can pick up electrical interference?
Regards Edd
Check your Line
BT Speedtester

I am a VERY unhappy customer

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