I am admin. Major problems Want to totally delete then re-install FF win7

New laptop last month.(win7-64bit) FF4(??) X86 installed. It has been unstable since day one. can't delete it completely for ability to install best version available. I am admin. but unit will not allow un-install of program unless by admin(?) Faithful user of FF since 2. please help,

Hi, to make sure that Firefox is closed completely, either restart your computer, or open Windows Task Manager, select the processes tab, find firefox.exe, select it, and then click "End Process".

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