I am filling out an application and when it gets to the signature portion my reader pulls it up but won't let me hit the submit button. Why is this happening?

I am filling out an application and when it gets to the portion my reader pulls it up but won't let me hit the submit button. Why is this happening to me?

Hello, kcanole. 
Thank you for visiting Apple Support Communities. 
Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
Resetting iPod shuffle
http://support.apple.com/kb/ht1655
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Restoring iPod shuffle to factory settings
http://support.apple.com/kb/ht1481
Cheers,
Jason H. 

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