I am getting duplicates in Elements 12 from revel.

I am getting duplicates in elements 12 that revel has downloadid when syncing. Sometimes they are exact duplicates and sometimes they are exact except for a 3 hr time difference. I have hundreds of duplicates. When cleaning thes up I also deleted the duplicates from the hard drive. Bad move because they were not duplicated in the hard drive files. Now I have lost some really important photos because this buggy program is not working properly. Why is revel duplicating my element photos?

Hi,
Please let us know if the link shared by Pattie helped you. If it did not, please let me know. We would need to take a look at the issue happening on your machine and extract the logs to know where is the issue. For that, we would need a connect session with you which will be an online meeting where we can see it happening on your machine.
Also I would suggest you to apply 12.1 update to see if that helps.
Regards,
vaishali

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