I am having a major issues to report machine -G6 series

Hi. Team
                This is a serious customer issue that I have to report .I am Owning an HP G6 series laptop. After 7 months of purchase I am facing lots of issue with this. The system is getting stucked sometimes and the controllers  of Keyboard and mouse are not working, While the time of boot up it is making big noise. All these issues I have reported to authorized service center of HP Maha electronics(Cochin).And the engineers over there observed the issue and replaced my hard disk two times. But the fact is like I am still facing the issue. Till today I have given two times to authorized HP service center (Maha electronics )Cochin. Days after the second time repair I had gone to US and I was unable to report the issue for the third time. I recently came to India and I have reported the issue in HP authorized service center (Maha Electronic)Bangalore. But by that time I came to know that my machines warrantee got over.And they neglected my request saying it cannot be done under warrantee.
                Team, Please think that I have reported the problem during the time of warrantee itself, And your engineers couldn’t able to repair it properly to me.Frankly speaking, They have kept my laptop more than weeks under their custody for observation. But they were failed to find out the root cause of the issue. The folks reading this mail might be thinking that this issue can be, Now because of damage of some other stuff, but it’s absolutely no, Why because, You folks can check the description of the problem with the laptop during my first repair visit(Check the slip’s issue’s reported description) With this serial no([Personal Information Removed]).And still they are not specific about the root cause. This was happened mainly in (Maha Electronics)Cochin. They are not specific about the issue changing all parts by parts without any logical sense.
                Folks, Act sensibly to your customer. It’s because of deep sadness I am saying these words. I was having 100% trust with your product(HP).But Now ,if anyone ask me about to which laptop to go with, I am having no words to tell them. How can I believe your engineers and give my words to my fellow beings.
Thanks And Regards.
Nijil [Personal Information Removed]

Sorry to say we folks are not HP employees and have no access to your service records so there is not much help we can provide other than moral support

Similar Messages

  • I bougnt my S5 a month ago and I am having two major issues.  The screen is very slow to respond.  When the screen is dark and I press the home button, it doesn't come on.  I have to press the button anywhere from 4-10 times and then it usually flashes on

    I bougnt my S5 a month ago and I am having two major issues.  The screen is very slow to respond.  When the screen is dark and I press the home button, it doesn't come on.  I have to press the button anywhere from 4-10 times and then it usually flashes on and back off.  It is very, very frustrating.  The other issue is that the battery drains very quickly.  I have called Verizon numerous times regarding these issues.  They tell me to do different things that never help.  We eventually did a factory reset and it still has the same issues.  Help!  It is a brand new phone and unfortunately I am in a new two year contract.  Ugh. Is there anyone out there who can help me?

    I have done that several times.  In fact, every time I call Verizon with my phone problems, they have me do the same things repeatedly.  I keep telling them I have already done them but they insist they are SURE it will work this time.  It never does.  After doing the factory reset and it still not working correctly, they act like they are confused, almost like I am lying.  I did what you suggested above on the slim chance it would work this time but it did not.  I bought two S5's that day and the other one works perfectly fine.  I know I got a bad phone.  Verizon just does not listen.  It is a bad phone.  I just want a new phone that works properly.  Is that too much to ask?  I bought a new phone that has been bad from day one.  Why oh why do I have to spend hours of my time on the phone, in the store, on the computer, trying to rectify this?  It shouldn't be this difficult!  Help please!!!

  • I have been having 2 MAJOR issues for the last few months:

    I have been having MAJOR issues for the last few months:
    1.) My iTunes keeps shutting down on me, after 5-10 minutes of being opened and starting updates, or if I play music. I restart iTunes and it just does it over and over again.
    2.) I have homesahring ON on both my desktop PC and my AppleTV 2nd gen, but my AppleTV cannot access the computer. I have restarted and reset both PC and AppleTV over and over, but still no luck.
    Any suggestions?

    Welcome to the Apple Community.
    YSUKIC wrote:
    Any suggestions?
    Only that you may wish to resolve issue 1 before looking at #2. The best forum for that would be the iTunes for windows community.

  • Having some major issues with track numbers in the newest iTunes

    I just recently went out and bought some new albums today for my birthday which was over the weekend and I ripped them to my computer, but when I go to put them into iTunes their track numbers are wrong. So as normal I went to change them, but found that when I click in the track number box I cannot input any numbers what so ever. I went and checked to see if the file was a read only file and it wasn't and I don't have any restrictions on this laptop so I'm not sure of what to do. Before I updated to 10.6.1 I was able to change anything and everything in the get info tab now I can only change the track name, album name, and artist. Any ideas?

    If you can click in the track number box, but get no numbers to appear, then I'd suspect you've got shift lock or num lock in the wrong position. If the box is greyed out, or you can enter new details but they are not saved, then I'd be looking for a permissions issue.
    tt2

  • Having some major mac - pc issues using remote workflow

    Hi all. I'm having some major issues using the InCopy workflow and was hoping someone could help me out with a few items.
    I've helped a client out with their workflow, proposing, demoing and promoting the InCopy workflow which seemed to be the best solution. And don't get me wrong when posting this message on the forum: I love the InCopy workflow and think it's briliant.
    The scenario is that a design agency needs to deliver the layout for a big annual report for their client, who then makes changes in the text etc. The design agency is on a mac (ofcourse), but the endclient is on a PC. Now after some training and trying this all works fine. They are using the remote workflow, using icap and idap files (which they place on dropbox for easy transfer)
    But they've been having so many issues these last few weeks, it's been crazy. And I'm actually starting to feel a bit uncomfortable every time they call me. Just to make clear, they love InCopy (... when it works). And eventhough I'm a huge supporter of the program I just wanted to make sure if there are any other glitches that I should know about. The thing is that (because I work for an IT company), every time they need support they get billed ofcourse. But the problem is that everytime they run into some kind of problem, production just stops and they need me to fix everything.
    Issues that they are having:
    - the endclient (so copywriter) works on a project all weekend (an icap file). Saves everything, checks in, closes, goes to bed. Next morning (monday) she opens up the same file to continue working and gets the "cannot recover..." error (see attachment). And she looses her edits. You need to understand that these copywriters really know what they're doing with InCopy.
    - when a colleague of hers is working with InCopy, and InCopy crashes and she reopens her file then it also happens that the checked-out stories from before remain checked out and she cannot continue (because the story has already been checked out by "another user" (herself)). I managed to resolve this by opening up the individual icml files in incopy and just closing them again. That seemed to remove the "lock" status of the icmls. But still they need me for support. This also happened in the design agency. They are working on a layout, check out stories, InDesign crashes, reopen file and stories remain checkout and they cannot continue because InDesign thinks that they're checked out to another user. And they do not have InCopy themselves so I cannot use my "open icml in incopy and close"-workaround.
    - after a few extra InCopy crashes (where InCopy.exe just doesn't feel like doing anything anymore and quits), I decided to place their files (unpacked icma and icmls from the icap) on the C drive instead of on their server and this seemed to resolve a bit of the trouble. The workflow seems to be a lot more stable now. I did this because they also received the dreaded "Error: code 0" message when starting up (and again) she lost her work). After some creative googling I was able to find out that this might have something to do with disk permissions and copy-paste issues on a PC server. Anyway, it was worth a try
    - only yesterday the client called me stating she couldn't start up her icap files anymore. I was able to recover the indiviual icml files and send these back to the design agency and recover part of her work. (after combing out the files I discovered on of the icml files was damaged and could not be opened, that is why opening the icap file failed).
    - and one last issue (which isn't really a problem but just a bit of a rant ;-). Why does it take 8 full minutes to open up a 2,6Mb icap file on a fast laptop (from the HD)? Even on my own laptop it takes several minutes? I know that the waiting time has something to do with the complexity of the files (images, how many styles, how many icmls, etc). But it seems ridiculously long.
    They've been having issues like this on a weekly basis and they're starting to loose faith in the solution because it's costing them more money (via support) then it's saving them.
    Does anyone have any experience with this? Is this because it's a mac-pc workflow? I understand that this is officially supported, but it practice teaches us that it's in fact not that stable I'd rather just recommend the client to get a mac from the start. Every client would rather hear that than having to deal with all these issues. And I have to say I'm very happy with the client for being so understanding, but I think they'll run out of patience soon if this keeps up. I've also included some other "postcards from InCopy" ;-) and so you must understand if you get all these errors during the last 3 weeks losing hours of work ... well it's just not fun anymore.
    Thank you all very much, and hopefully see you guys at PepCon this year.
    Bart

    Hi Bob,
    You are right, I didn't give this information. I must have forgotten.
    Designers are working with:
    OSX 10.7.2
    InDesign CS5.5 (fully patched)
    Copywriters are working with:
    Windows 7
    InCopy CS5.5 (also fully pathed).
    There is no font managing software used, everyone uses open-type fonts which they specifically purchased for this workflow.
    If the problem persists I will try with the assignment based workflow on dropbox. I waited with this workflow because the client wants to keep their files on their server so they can have backups if something goes wrong. I know Dropbox makes backup as well, but lets just say they have more faith in their own systeem (dropbox was completely new to them ).
    So there are no reports of an unstable mac-pc InCopy workflow?
    Thanks

  • Major issue on HomeHub 5, confirmed on 2 separate ...

    I had a HomeHub 5 that was having the wifi freezing issue but only on one device, for those not aware of the problem it is when a device connects to wifi and works for a specific period of time and then all data will suddenly freeze although wifi is connected with a full signal strength, data transfer can only be resumed by turning the devices wifi off and on again at the sacrifice of any downloads you had going.
    I had experimented with wifi channel selection, wifi broadcast mode (802.11ac 1300mbps / 802.11a/n 300mbps) I then performed a factory reset of the Hub which didnt fix the issue and then subsequently formatted and factory reset the MacBook which also didnt solve the issue.
    At this point I presumed a faulty Hub so had a new one sent out by BT, I now have the new hub installed and proceded to start some heavy downloading to test the connection and I managed to get it to freeze within 5 minutes thus bringing me to the conclusion that the Hub 5 is having some major issues with its firmware.
    The old Hub 5 was on a newer firmware updated at Xmas which ended .1.6 the new one is on the firmware version prior ending .1.4
    If I connect my Hub 4 to the Hub 5 and use that as an access point and disable the Hub 5's wireless then the freezing disappears and I can do really heavy downloading with no problems so I know its not a problem with the MacBook's wifi.
    Other people have reported similar problems but with iPads and other devices so I know its not a case of me being unlucky.
    I know that this is a firmware issue as opposed to a hardware issue because I was fortunate enough to be on the Hub 5 trial and the initial firmware that came on the Hub 5 when it was still in trial was fantastic, really fast to connect and no freezing at all, my freezing issue came near the end of the trial when they rolled out the public release firmware I did report my findings at the time but unfortuantely it was too late for it to be fixed.
    I shall do some further experimenting before I return my old Hub 5 to see if setting it up as an access point and using another hub for DHCP hosting still has the same issue, if the wifi works fine with it as an access point then it could potentially lie in the DHCP part if it still exhibits the problem then the problem lies in the wifi part of the firmware.
    I shall keep the forum updated with my findings and hopefully the moderators can forward my findings back to the firmware team to get a fix out pronto as it appears quite a few are suffering with this.

    To set up an old Hub as an access point these instructions work on Hub versions 2,3,4,5
    >Disable the wifi card on your computer/laptop as you dont want to change settings on master hub by accident.
    >Power on old hub but do not connect to phone line just plug it into the wall and connect an ethernet cable from this to your computer.
    >Navigate to 192.168.1.254 on your browser this will bring up your hub configuration page.
    > Goto Advanced - Firewall - Configuration - Disable.
    > HUB 4 AND 5 ONLY: Goto Advanced - Home network - Smart Setup - Disable.
    > Goto Advanced - Home Network - IP addresses - In the IP address box type 192.168.1.10 and then click on DHCP server disable - apply. (Do both steps then hit apply or you will loose connection and it will be difficult to get back)
    > Now plug the old Hub into the main hub via ethernet or powerline network plugs and voila you have an access point.
    At this point you will have 2 seperate wireless networks broadcasting 2 names (ssid) and using 2 different wireless keys, which itself is not a problem just point your devices at the one you want to connect to and it will work, however now would be a good time to set yourself a nice custom SSID and wireless key that you can remember easily and to do this follow instructions below.
    To set master Hub goto 192.168.1.254 in your browser
    To set slave Hub goto 192.168.1.10 in your browser.
    Instructions are the same for both.
    Goto advanced - wireless - and now set SSID - Wireless key to a custom choice, if you are using the same SSID and Key for both hubs make sure you set the same security type or devices may not be able to connect to one or the other.
    My reccomended set up if you are temporarily substituting the Hub 5 wireless signal with another hub is to set both with the same SSID and Key and then disable the wireless on the Hub 5 until BT issue a firmware fix for the firewall, this will then save you having to set up all your devices again when you choose to use the Hub 5 wireless again, make sure you disable both wireless bands on the Hub 5 when doing this.
    I hope this helps.

  • Major Issues with views in A3

    I am having some major issues with views in A3.
    If you look at my screenshot I am in the Browser;GRID view, however many of my images are out of view to the right (should be 26). There is no way to see them or select them. Also note that there is no SIZE control on the bottom right!
    If i view it in LIST mode, all my images show up. If I go to FULL SCREEN everything works like it is suppose to. It just happens in
    http://farm5.static.flickr.com/4007/4354751139647d87b323b.jpg
    Any ideas on how I can fix this?

    If I go into split view, I do not get any scroll bars so there is no way of viewing all my images.

  • Major Issues with Premiere Pro CC

    I am currently having some major issues with Premiere Pro CC running on my macbook pro(specs below).
    I am trying to export a 4 minute video using the vimeo 1080p export settings as I usually do, and it takes about 10 hours to export the video. On cs6, a similar project would take 5-10 minutes.
    Also, the video that was exported contained a lot of clips that came out choppy and low quality.
    I am currently on the phone with tech support, and they cannot seem to figure out what is wrong.
    I have seen a few post about CC having issues with amd cards, but nothing has been confirmed yet.
    Any help would be greatly appreciated since this job is past due due to these issues.
    2011 MacBook Pro
    i7 2.2
    16GB Ram
    256 SSD + 750GB HD
    AMD Radeon HD 6750M 1GB

    You neglected to specify exactly which release of PPro CC you are running. There have been 5 of them.
    If you're on CC7.2 or 7.2.1, then you may be hitting the same problem discussed in one of these threads:
    RGB Curves: http://forums.adobe.com/message/5929088?tstart=0#5929088
    http://forums.adobe.com/message/5934916?tstart=30#5934916
    http://forums.adobe.com/message/5935386?tstart=0#5935386
    The first thing to try is switching Renderer to Software Only.

  • Lion 10.7.4 issues with Virtual Machines

    Hi,
    I'm having lot of issues with virtual machines (both Parallels and VMWare)
    since having update to lion 10.7.4.
    I make myself:
    If I switch on Mac OS a run any vitrual machine software
    I can run Windows XP and Ubuntu at same time with no issue and very fluently.
    But, if I switch on Mac OS and start using Eclipse, Safari 5.2 and other production stuff and
    want to use vmware or paralles
    they become unusable even if I quit all the tasks ans "purge" memory.
    (eg: if i click start button on windows I have to wait seconds before the start menu pops up)
    Any Idea?
    I have MacBook Pro 13 Unibody mid 2009 with SSD Drive AND 4GB of RAM
    and I had no such issues with Lion 10.7.3

    alex_75 wrote:
    As you wrote before, virtual mchines need big chunks of contigous RAM and
    2,5 GB of free RAM wuold have enough ammount of such a RAM.
    No, it wouldn't. 2.5 GB of free RAM could consist of 5 chunks of 500 MB of contiguous RAM, separated by RAM allocated by other processes.
    Here is a hypothetical memory map. Assume a is application memory, o is operating system memory, and - is free memory.
    boot:           oooo--------------
    run app1:    ooooaao-----------
    run app2:    ooooaaoaaaaaaoo---quit app1:   oooo---aaaaaaoo---
    Maybe there is some issue in the way 10.7.4, in some perticolar situations, handle the process of freeing RAM.
    What you can't accept, and I don't know why, is that before the update to 10.7.4 everithing was fine.
    I don't know why you don't beleve me.
    There is nothing in the 10.7.4 update description that mentions a re-write of the virtual memory system. http://support.apple.com/kb/HT5167
    I just worte here to see if someone could give any advice to do further invesigations.
    I know the price of upgrading RAM but I think that this would be a "microsoft like" solution
    and I'm trying to find what service or task or whatever is creating this issue.
    The only thing "Microsoft like" about buying more RAM is the fact that you need it to run your Microsoft operating systems. It has been this way as long as I can remember. I upgraded my MacBook to 4 GB RAM in 2008 just so I could run Windows more easily.
    Perhaps you have your virtual memory settings too high. Depending on what you are doing in the VM, you may not need the default settings. XP will run low-intensity tasks with a 500 MB VM size. It will run just about anything in 1 GB. Linux should run fine in the same range too.

  • TS1702 I am having a major problem with a Z2 app. I have written to the three times and received no response. Is there somewhere to report this and at least get my money back?

    When Z2 did their first 5. Update, a message popped up saying you had to do the update. After doing so, another pop-up said to remove and reload the game. In doing so, all my progress/ purchases disappeared. I only updated on my iPad, not my iPhone, so the iPhone app is till on the "you have to install the update to play" status. I've written to Z2 three times with no response. I would at least expect a refund of the $ I have spent on the game.

    You bought an app but it did not work properly on your device. You can easily report problems with your iTunes Store purchases via the iTunes Store. Here is how:
    Launch iTunes > Choose Store > Sign in.
    Store > View My Account > Purchase History then Click the Report a Problem button.
    Fill out the form explaining the problem you are having.
    Submit the problem report and wait for a response from Apple, they usually respond within 24 hours.
    Notes:
    When Apple emails your invoice, there will be a link on the invoice. You may also click the “Report Problem” link next to the app that you are having issues with to report your problems.
    Problems with in-app purchases or free apps, report them here:http://www.apple.com/support/itunes/ww/
    Before reporting your issue, make sure that you followed these troubleshooting steps explained here.
    <Link Edited by Host>

  • I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!

    I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!
    I have created a navigation system on the master pages and set the presentation to links only mode. I also have other links scattered throughout the program, like a linkable table of contents, etc. Some of them work, some of them don't. Not sure why. Anyone out there having similar issues? Or have any idea on how I can solve this issue? Any help would be appreciated!
    Thanks!

    Links should not create any problems in Keynote.  If they are set up correctly on text, the text will be underlined. Objects that have links will have a curved arrow bottom right, if you click the arrow a popup will display the link information.
    Try this repair for Keynote,  ensure you complete all the tasks and in the order shown:
    1 
    delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application
    2 
    empty the trash:  Finder > Empty Trash
    3 
    Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
    When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
    If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in.
    4  
    Let the Mac fully boot up, it will take longer as the OS is repairing the drive
    5 
    when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click  repair disc permissions
    6 
    when complete, restart the Mac normally, Apple menu > Restart
    7 
    install Keynote from the Mac App Store
    let us know if this helped

  • Having major issues with InDesign CS6

    Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file.  Then when I relaunch, it is not allowing me to open the file again.
    In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
    I had to copy each layer on each page to create a new document.  NOT GOOD!!!

    SherwoodGirl wrote:
    Having major issues with InDesign CS6.
    Then post your qeustion on the Adobe forums is it's their software you're having problems with:
    http://www.adobeforums.com

  • Having major issues with InDesign CS6. will upgrade fix???

    Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file.  Then when I relaunch, it is not allowing me to open the file again.
    In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
    I had to copy each layer on each page to create a new document.  NOT GOOD!!!  Just saw that ADOBE has an update for InDesign.  WILL THIS FIX THE PROBLEM??

    Yes, I would certainly get the latest update. That we often solve issues like these, for this is not normal. Some further tips would be quite InDesign, then to trash your InDesign preferences and then re-start InDesign (it will rebuild them again). Some further areas to look into would be:
    * Corrupt Font(s) (or corrupt font caches - see below)
    * Corrupt Image(s)
    * Power Failures (power surges)
    * Placing images via drag-and-drop from an Internet page
    * Working on an InDesign file over a network or on a remote server
    If all else fails, we as Markzware (I work for them) also offer a Service to fix corrupt InDesign documents. See:
    http://markzware.com/support/faq/recover-bad-file-service/
    Hopefully this helps you.
    David Dilling of
    Markzware

  • I downloaded Yosemite last week, having major issues with typing

    dw yosimite last week and have had major issues with typing, cursor leaving page

    Hi KevinfromGeneva,
    Welcome to the Support Communities!  Are you working with a wireless keyboard or mouse, or are you having issues with a trackpad?  The article below offers general troubleshooting tips for issues with these input devices:
    Troubleshooting wireless mouse and keyboard issues - Apple Support
    Cheers,
    - Judy

  • Anyone else having major issues with 1.1.4?

    So I updated to Firmware 1.1.4 a day or two after it came out and I've been having major issues. This is on a phone purchased on launch day that has not been jailbrokened or hacked in anyway.
    Battery life...when the phone actually works, is down drastically. I went from 2.5 days with Bluetooth and Wi-fi on to about 12 hours at one time.
    Wi-fi...when it works, just cuts in and out even when the signal should be all full strength.
    Clock...even though it is set to sync with network time, can be accurate one minute and lags behind as much as 15 minutes.
    I've done numerous restores, both from a backup file and setting the phone up as a new phone. Nothing seems to fix the problem so far. Has anyone else run into these issues and/or know of how to fix it.
    I was contemplating downgrading the firmware to 1.1.3, but I don't believe there is an official way to do it.
    Any input would be appreciated.

    I have exactly the same issues, After the Update the sound quality of my calls dropped drastically! I tought first I got a cold or something like that...but it was not I cannot hear as clearly as I used to before and increasing the volume does not solve anything!
    I also noticed that trsitionning from an application to another and especially using the home button to got to home page is getting slower. I need more time to lose safari and go to emails than before.
    My Memory usage is exactly the same as I havent added anything to my library or so. Aroud 3.5 GB free.
    Anyone with same symptoms?

Maybe you are looking for