I AM HAVING PROBLEMS forwarding e-mail to other people. When I pick forward and provide an address the phone just keeps trying to send the message. I get a message that it can't be sent due to my providernr

I am having problems forwarding my phone e-mail to other people. I get a message that it cannot process my mail through my msn.com program and directs me to go to mail settings and change the provider. The phone just keeps trying to process sending the message out and I cannot stop it.

Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support.

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TS2755 Hi All - I sent a text using my iphone 5 - It is PAYG and had no money in it. It tried to send as an SMS but gave the 'green button reject message'. After deleting the convo, the phone keeps trying to send the deleted text via SMS and wont stop not

Hi All - I sent an sms using my iphone 5 - It is PAYG and had no money in it. (stupidly)
It tried to send as an SMS but gave the 'green button reject message'.(no money)
Step 2 in this stupidity - the phone keeps trying to send the deleted text via SMS and wont stop notifying me of this. Totally ruining the functionallity of my phone, and more so totally annoying. All I want to do is stop the constant re-trying of sending the deleted SMS.
Any ideas?
Many Thanks!

Hi, many thanks for your help - Pressing and holding sleep/reset hasn't worked, the msg is still continually reporting it is failing to send. I can restore to a previous version however I'll lose my paid apps. Is there any way to work around this. I'm only concerned about one app - Epocam HD which I purchased last month. My last backup on PC is 4 March 13 - before I bought the paid app - Itunes advises me I'll have to re-pay to get my apps (app) back. Even though it advises that icloud backed up this morning at 1:30 am (which although it is before the text, I cannot manually select this restore).
What a mess!

HT201328 I do not have the SIM card of the phone I am trying to unlock, does this mean I cannot unlock it? Can I do something else? (Btw my carrier is AT&T)

I have an iPhone4 which I am not using (I upgraded to the 5) from AT&T. However, I am international and want to use the 4 abroad. I am trying to unlock it, and I got the confirmation email from AT&T claiming that I could unlock it 24 hours. Problem is, I do not have my old SIM card. I threw it away thinking it was useless, since now I have another SIM card (same carrier—AT&T) but for the iphone5. Is there any way I can unlock my phone without that SIM card?

You do not need that particular SIM card, but you do need a micro-SIM card in it to process the unlock in iTunes.
You can use any micro-SIM though - beg or borrow one for the few minutes you'll need it to restore the phone as new in iTunes and process the unlock. Once it is unlocked and activated, you no longer need the micro-SIM in it to use it effectively as an iPod Touch. The unlock and activation processes do nothing to the SIM itself - it just needs to be present for those processes to complete.

Mail keeps trying to send the same email over and over

I tried sending an email, but it was too big to send, but not matter what I do, it keeps trying to re-send it anyway (even after deleting the message), it says:
"Mail has undone actions on some messages so that you can redo the actions while online. Mail has saved other messages in mailbox “On My Mac” in “On My Mac” so that you can complete the actions while online.
Additional information: The connection to the server “imap.aol.com” on port 993 timed out."
And I now have 5 of the same email in my outbox.
please help!
thanks

You may have better luck posting this in the Leopard Mail forum:
http://discussions.apple.com/forum.jspa?forumID=1223

After downloading and updating my iPhone my apps are now backed up on my laptop and I can't move them back over to the phone. I tried to follow the instructions in Help section, but the screen where you are supposed to select the apps to share won't let m

The screen where you should select the apps you want to share is greyed out. It won't et me drag them either. Any thoughts?
Thanks!

Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

Have tried to open my itunes and the message given states that itunes can not be opened due to missing files. Please reinstall itunes. Repeated attempts to reinstall give the same result...any ideas?

Have tried to open my existing itunes but it states that it can not be opened due to missing files...please reinstall itunes. Repeated attempts to reinstall are to no avail....any ideas?

I assume you are talking about iTunes on your computer, if so, you will have to remove all Apple programs associated with iTunes:
iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally.

How can I make my iPhone keep trying to send a text until it finds service?

While riding where cell coverage is spotty, I want to be able to reply to an SMS, put my phone in my pack and keep riding. What happens now is, if there is no service, the iPhone gives up and doesn't keep trying to send the message. The next time I stop and check my phone, instead of having a new message, I just have an undelivered warning. Is there a setting I can change to make it keep trying until the SMS is sent?

No.

Is anyone having problems with Yahoo mail please ?

Hi,
I am having problems with yahoo mail. I have to log in and out a few times before the inbox will open. Having eventually got in, it fails to delete.
So I'm asking if others are experiencing similar problems please ?
Best regards,
dfenceman

Hi,
This problem seems intermittent. It was working OK earlier this morning but now I can't open emails, I'm getting the following error message "We’re sorry, but there appears to be a problem loading the email".
If I try forwarding the message to an alternative email address, as suggested on the Yahoo community forum, I get this error message "Yahoo Mail is having a problem retrieving the original email for reply or forward."
Has anyone got a fix, or even a workaround please ?
Can the mods help with this ?
Best regards,
dfenceman

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"

If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck!

TS4002 Is anyone having problems receiving icloud mail on safari?

Is anyone having problems receiving icloud mail on safari?

Hey Rick!
If what you mean by "iCloud mail" your [email protected] account, you should be able to get that in icloud.com via any web browser on any *computer.*
Your mail is accessed on your iPhone/iPod Touch via the Mail app. You CAN access your mail via Safari on the iPad, but I wouldn't do it that way; I'd just load your account into Mail like you do on the iPhone.
Good luck!

HT1386 I am having problem syncing my itunes data from my computer to my ipod and ipad. My data is not fully transferred. Can someone help me?

I am having problems syncing my itunes data from my computer to my ipod and ipad. The data from my computer is not transferring. Can someone help me?

What happens when you try to sync?
Does any media sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod

I am trying to set up a mail account but I get a warning that my password cannot be sent securely to the server. how do I correct the problem?

I am trying to set up a mail account but I get a warning that my password cannot be sent securely to the server. How do I correct this so that I can set up my email account?

1. If you haven't tried this already, just delete the user account entirely, and then try setting it up again.
2. To find the permissions file:
     a. hold down the option key
     b. go to the Go menu in the finder
     c. scroll down to Library and open it
     d. in Library, go to Containers/com.apple.mail/Data/Library/Preferences
     e. drag it to the trash and restart.
3. if that doesn't work, go to Applications/Utilities/Keychain Access. In the Keychain Access menu, do Keychain First Aid, and repair.
This should keep you busy for a while.

How can I create additional "Sent Mail" folders so that I can organize my sent mail along the same lines as the inbox? I use Mail v 4.5

How can I create additional or sub "Sent Mail" folders so that I can organize my sent mail along the same lines as the inbox? I use Mail v 4.5.

Thank you for your reply Don, but I had already gone through that procedure and it will only create new mailboxes for received mail. I want to create new mailboxes for sent mail, i.e. the first column being "to" not "from". Under the Mailbox menus there is an option "Use This Mailbox For" but all the options under that (including Sent) are greyed out. Unfortunately the View/Columns option to change from "From" to "To" changes all mailboxes not just the active one.

I am having problems combining 2 pdf's together. When I do it crashes Acrobat XI. The files are fairly large about 20Mb each if that helps. Others have been able to combine them without issue. Any Ideas?

I am having problems combining 2 pdf's together. When I do it crashes Acrobat XI. The files are fairly large about 20Mb each if that helps. Others have been able to combine them without issue. Any Ideas?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

IPhone4 when replying or forwarding mail messages i get a message that says Cannot Send Mail address rejected by the server because it does not allow relaying

When forwarding mail this is what i get
Cannot Send Mail
A copy has been placed in your Outbox. The recipent _________________(email address) was rejected by the server because it does not allow relaying.
Never had this problem before so not sure whats going on. Appreciate any help out there.

Sounds like there is something wrong with your SMTP server. Try going into Settings>Mail, Contacts, Calendars>select the email account in question, go to the Outgoing server (SMTP) and check the settings. It may be you do not have a username and password in one of the areas. The phone may say optional in a couple, but it is usually mandatory. You can also try a reset on the device, hold the sleep/wake and home buttons together until you see the Apple logo and then release. If neither of these work, then you will need to delete the account, then delete the SMTP server, then add the account back, ensuring you use your username and password everywhere, even when it says optional.

I AM HAVING PROBLEMS forwarding e-mail to other people. When I pick forward and provide an address the phone just keeps trying to send the message. I get a message that it can't be sent due to my providernr

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