I am having problems launching the standalone version of Lightroom 6 after I have gone through the install and activation process? Lightroom starts to open but "hangs" before any photos in the catalgue are displayed. I have contacted the chat support twic

I am having problems launching the standalone version of Lightroom 6 after I have gone through the install and activation process? Lightroom starts to open but "hangs" before any photos in the catalgue are displayed. I have contacted the chat support twice but they have not been able to fix the problem.

I went through the activation process yesterday and shut down my PC when I went to bed last evening. When I got up this morning and turned my PC on and then started Lightrom 6 (I upgraded from version 5) it started to launch but then just hung and became "not responsive". I I then uninstalled and then reinstalled the product today but the same thing happened. What is weird is that when I install from the standalone file I downloaded when I purchased the upgrade it looks like it's downloading the software again over the Internet? I have been having these problems for the last four or five days. I have contacted the chat support folks twice and they were able to get it working but whatever they did did not last as the problem reappeared again once the PC was shut down and then started up again.

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