I am having problems with iTunes Match on Apple TV.

The music is there but there are no album covers. I tried resetting and restarting Apple TV and even turned iTunes Match off and on again but no luck. Can anyone help?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forum.
Regards.

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Having problems with itunes downloading continous mixes

I am having problems since christmas update downloading continous mixes on albums. They eventually do download after a while,I get them from the cloud but they do not download when I purchase them. Previously everything was ok. What the story morning glory?

having problems with iTunes Match?
Yes, many people are. If you are one of them, check out the forum devoted to iTunes Match.

Download Problems with iTunes Match

I'm having problems with iTunes Match, upload the songs are done and had great difficulty with the freezing of steps.
I'm not able to make the songs appear in iTunes: http://pqp.me/7qr
and when I get the songs come I can not download:http://pqp.me/7qq
Can you help me?

Vinny Bastos wrote:
I'm not able to make the songs appear in iTunes: http://pqp.me/7qr
I don't know what you mean by this. Do you mean you can't figure out how to get off that screen? Click the "done" button.
This is just to say that I managed to sync with iTunes Match, in my other notebook I can not do the songs appear.
Vinny Bastos wrote:
and when I get the songs come I can not download:http://pqp.me/7qq
You're connection the iTunes Match servers is offline. That's why the songs are greyed out and the cloud icon has the horozontal lines in it. Quit iTunes, wait a few seconds, re-launch the application and wait until the tracks are no longer greyed out and you will be able to download them.
That part you answered, thanks.
How often iTunes Match is off? Sometimes?

Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.us there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PCM anymore.

Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.is there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PC anymore.i reset my pc and save my iTunes to a hard drive but can't access it.Need help please

" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod.

Hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

I'm having problems with iTunes . It keeps saying cannot connect to iTunes every time I enter my password. Very annoying.

Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.

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Problem with iTunes Match and the song "This will be (an everlasting love)" from Natalie Cole

Hello,
I'd like to report a problem with iTunes Match and Natalie Cole's song "This will be (an everlasting love)".
When I stream it or download it on another device I don't get Natalie Cole's song but another one from Maxine Nightingale (Right back where we started from).
Please tell me if you have the same problem or how I can report this problem to apple.
Thank you.

Hi,
This is a user to user forum - not Apple. Contact them http://www.apple.com/support/itunes/contact/
Alternatively if the song was purchased from iTunes, you may be able to report the problem by signing into you iTunes account on your computer. Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
JIm

Problems with iTunes match

I'm having problems with my iTunes account in my Macbook. None of the music I have in the cloud is accessable to me. A few days ago I tried to update music on my iPod and instead of adding music it erased almost everything on it. After that much of my music collection was grey. I tried all sorts of things, such a reinstalling iTunes and nothing helped. I asked today in the Apple store and an employee there suggested I de-authorize and then re-authorize the computer. The sum result now being that none of my music in the cloud is visible. Strangely enough, I can still see and play the music from my iPad and iPhone. Any suggestions?
Thanks,
Karl

I had a similar problem in the first 2 days after IOS 7 was released. iTunes Match would not update, and previously matched tunes showed "waiting". After many attempts to resolve the problem... Re authorizing my computer, numerous forced updates iTunes Match... the problem has resolved itself. As of Sept. 22, all functions have returned to normal. Playlists and artwork for 110G working, and access able from all my devices.

Numerous problems with iTunes Match and synching.

I've been having problem after problem after problem in the wake of subscribing to iTunes Match.
1) iTunes unable to accurately determine how much space is being used on iPod harddrive (says harddrive is overcapacity by ridiculous amount of gigabites).
2) Multiple matched songs unable to load to iPod. I count 27 songs that are faulty. I've had to delete songs in iTunes and re-download them.
3) Songs showing up multiple times on iPod. Even some albums are showing up twice.
This is seriously the most faulty Apple service / software upgrade I have ever had the misfortune of testing. I've deleted my iPod once thinking maybe it was just a faulty backup. No, it's just something inherent in the latest iTunes/iPod software upgrade or maybe it's something wrong with iTunes Match.
Bottom line: things aren't working as smoothly as they are supposed to.

I agree! I simply made a short playlist on my iPad, and a few minutes later, it had been duplicated 16,000 times on iPhone, iPad, and desktop Mac. It took a trip to apple store to correct. I had to turn itunes match off and then on again on each device. However it is recurring now just a few days later without me even making a new playlist.
I too have had trouble with being unable to play MANY songs that have matched on my devices. Artwork that is present on the computer isnt going to other devices. Random crashes on iDevices.
This product REALLY isnt ready for prime time. As an Apple fan-boy, I'm embarassed. C'mon Apple.
Peter Lundquist

Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

I have a problem with iTunes Match...

...and not like an 'oh man, this bolt's too big for this hole' problem, more of a 'hey man, if you don't stop doing that then you and me gona have a problem' problem.
For starters, I found that enabling the iTunes Match service means that I can't manually synch any files or playlists to my device. So when I travel to an area without wifi or phone signal, which happens more than Apple obviously thinks, I can't listen to any of my music. Whose bright idea was that??!
Secondly, when I do enable iTunes Match, I often find that changes I make on my computer (shuffling the order of songs on playlists, adding new files to my library etc.) don't always correlate with the Match service, for instance I made a playlist on my computer but it doesn't appear on my phone, or I set a playlist on iTunes to order itself by the date the files were added, but on my phone they appear in whatever order they **** well please. It unfortunately doesn't 'just work'.
And thirdly, although this isn't really connected to the Match service but rather just a chance for me to vent as I'm already doing it, when I heard they were bringing 'wifi synching' to iOS I was really excited. Then I found out it would only synch while your iDevices were plugged in and charging. THEN I found out that every time I plugged my phone in it would automatically try to synch, waking up my laptop if it wasn't already awake. So every night I would plug my phone in by my bed, turn over to go to sleep, then have to get up 20 seconds later to re-sleep my machine; this could happen at random points during the night.
I'm not expecting Apple to change their products over the dissatisfaction of one disgruntled user, I'm just wondering if anyone else is experiencing the same problems and has found any ways around them. Also I must say as annoying as certain aspects of iTunes Match are, it's still a fantastic service (in theory...).

peanutismint wrote:
I hope they manage to fix the playlists issue, hopefully by the next couple of updates. I figured the syncing/waking thing would be what it was meant to do. I wonder if there's a command line or something I can tweak in settings to stop my Mac waking on LAN/Bluetooth etc....
In System Prefs > Energy Saver > Power Adapter unselect the option for "wake for network access." Although this may have the effect of preventing wireless syncing. I'm not sure.
peanutismint wrote:
The downloading of songs is pretty much useless as a feature in my situation, as by the time you're out of signal and can't stream music, neither can you download it (and if I were expected to download it first in case of signal loss then doesn't that negate the need for a streaming music service anyway?!)
iTunes Match doesn't stream to iOS devices, all songs are downloaded. If you have not done so, you can enable "use cellular data" to download music by going to Settings > Store and setting the option to ON. To answer your question, though, yes, pre-downloading of tracks is the "best practice" for using an iDevice with iTunes Match enabled.

Having problems with iTunes on Windows 7 64bit

I'm having problems with my iTunes with windows 7. I have done everything you possibly can from Apple support section and nothing seems to work.
Well my problem is that iTunes cannot connect to my iPad or iPhone. Both of these devices work fine with my fathers computers but somehow they don't work on my computer.
When I connect my iPad to my computer, unknown error will pop from iTunes. And it thinks my iPad is iPhone, wierd (or does iPad have iPhone operating system or something?). It does samething with my iPhone too, unknown error.
If anyone has had same problems that I do and somehow solved the problem, would you please assist me?

Well now it seems that I have another problem too. Now my iTunes can't find my iPad at all, no error messages or anything.
Now the error message was one of these 4: (0xE8000065)(0xE800000a)(0xE800006b)(0xE8000001)
I can't remember which it was because I can't get any error messages anymore.
By the way, here is a list of what I have done already to make things work.
-uninstalled/reinstalled iTunes 9.1 many, many times in different folders too.
-updated all my drivers
-checked that windows can find my iPad and it does.
-Shut down my F-Secure firewall ect. and trying to connect iPad then.
-I have done everything what you possibly can from this site http://support.apple.com/kb/TS3221
-my USB ports work fine with every other devices like my 500gb harddrive, mouse, keyboard ect. and I have tried to disconnect every other USB devices except iPad and still not working.
I'll try deleting my USB drivers now, reinstall them and even if after doing all that and iPad still not connecting to iTunes.. well then it's our of my league, I don't know anything more to do.
Oh, and by the way. I called to Apple support and they only said that there shouldn't be any problems with Windows 7 and iTunes and they couldn't help me very much.. And my iPad works fine with other computers that are in my house.

HT204406 Problem with iTunes match cutting off a song on my iPhone, not Mac or PC

I have purchased the Katy Perry album "Prism" outside of iTunes and matched it with iTunes match. When I try to play the first song "Roar" on my iPhone, it plays only part of it and then cuts off and plays the second song. This only happens on my iPhone, when I use iTunes match to play the song on either my mac or PC using iTunes, the song plays fine without any issues.
I've tried turning off iTunes match, and then starting it again, no luck. I powered off, then on my iPhone, no luck. I've downloaded the song out of the cloud and still has the same problem... anybody have this problem too or can help?

Some additional observations:
When I look at the album, the song "Roar" has a length of "2:05", but once I play the song by pressing it, the song begins playing and the slider shows a length of 3:39 (close to the correct length). However, once it hits 2:03, it stops and starts playing the next song.
Interestingly, using iTunes on my mac, the song in the album view shows "2:04" but once I double-click the song, the length changes to "3:43", but plays the complete song without any problems.

I am having 2 big problems with itunes match / icloud - i welcome any advice!

So I finally have all my music itunes match / icloud and for the most part I am satisfied but I have 2 huge glaring problems I can't seem to fix. I emailed Apple and awaiting a reply but not holding out much hope there...
1. Compliation don't work right via itunes match / icloud - I have a few large compilations albums & they display correct on my local itunes library. I have the tags set right, I have normalized the album artists, made sure my genre's are clean, etc. but when I let this match / upload to itunes match / icloud - my compilations are repeated via icloud many times. I have a large compilations called "singles" & it displays perfect on my local itunes. But via icloud it's listed 5 times. I have tripled checked my tags and reset them again and again. No matter what I do, I can't get my compliation abums to show up just a single time in my icloud list.
Th problem is now that I am allowing my iphone and ipad's music to be managed by itunes match / icloud, these compliations are showing up on those devices 3-5 times for each. So my album list is one huge jumble of repeated Albums.
Any advice??
2. Album artwork missing - On my local itunes, I have good album artwork for all albums, but when I let these match and upload via itunes match / icloud, several albums lose their artwork when displaying or downloading to my IOS devices. So I end up with a lot of blank songs / albums. Also very annoying.
So, on the whole I like the itunes match / icloud service, but I really wish I could figure out how to solve these two problems. Any advice?

Stephen Banks wrote:
1. Compliation don't work right via itunes match / icloud...
If you have not already done so, I suggest set an Album Artist of "Various Artists" and make sure the "part of a compilation" option is selected in the metadata for the album. See if that helps the display.
Stephen Banks wrote:
2. Album artwork missing - On my local itunes, I have good album artwork for all albums, but when I let these match and upload via itunes match / icloud, several albums lose their artwork when displaying or downloading to my IOS devices. So I end up with a lot of blank songs / albums. Also very annoying.
Do a search on the forum. There are already several threads discussing this issue.

I'm having a strange problem with itunes Match (as do many apparently)

In several instances, I have individual songs within an album that has been matched that are showing as ineligible. How to fix? I have two Apple IDs authorized on my computer (my wife's and mine) but that shouldn't explain individual songs that have been purchased as a part of an album not being eligible. All my software is updated. Fairly irritated by this and have been doing the usual solutions: updating iTunes Match, individually trying to add to iCloud, restarting iTunes…any help would be appreciated.

There are two ways to "fix" it:
1. Ignore it. Really - it's not hurting anything. You can just turn off the column that shows whether it's matched or uploaded, and you won't see it anymore.
2. If these are songs that you purchased from iTunes, you can delete your current track (make sure you check the option to delete from the cloud too, and obviously make sure you have a backup copy just in case something goes wrong) then go to the iTunes store, into the "purchased" section, and redownload the purchase. The newly downloaded version will then match. (But do not try to jump between AppleIDs - you'll end up locked out for 90 days).
For songs that you did not buy from Apple, the only option is to ignore it. Matching is imprecise, Apple can only compare against what's currently in their store and that may have been re-digitized or reprocessed in some subtle way that means it's no longer the exact same edition of the song that you have - even though to your ears and eyes they are identical.

I am having problems with iTunes Match on Apple TV.

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