I am having some display and loading problems with my Mac book pro..I have filled just 10 gb of space..Since buying it 3 months back I have been pretty disappointed with use of this laptop..I would like a new one.
after talking to the apple guys I wasnt satisfie as they told me everything is correct but it still makes those errors.
Take it to an Apple store or AASP. As far as getting a new one unless there is something radically wrong with the one you have that cannot be repaired you're out of luck. You're not satisfied about what? If you have problems then you need to elaborate and describe them here. Moaning doesn't do it.
Similar Messages
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I' ve got problem with my Apple ID. I would like to use my czech acount to buy new apps but there is stiil 1 $ left from my previous gift card. I don't remember the password and it seems to me no way to find solution....
Hoterka wrote:
I' ve got problem with my Apple ID. I would like to use my czech acount to buy new apps but there is stiil 1 $ left from my previous gift card. I don't remember the password and it seems to me no way to find solution....
There may be a solution but I doubt that the trouble will be worth the dollar that you'll gain. -
My wife has been having problems with Safari, and many third party software and malware programs infecting her Mac Book Pro. I have tried to reset Safari but it keeps coming back, taking over Safari, changing defaults, start pages, and search engines, Etc.
Is it safe to use programs like MacKeeper, who keeps send my wife's computer message and alerts, or should I just wipe the drive and start over?
SkipI am having lot's of lag time with Safari, etc..
I'll type in a website.. and it will take 15-20 seconds to start..
Start time: 17:51:37 12/02/14
Model Identifier: MacBookPro11,3
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 14 days 3:02
USB
My Passport 07B8 (Western Digital Technologies, Inc.)
Diagnostic reports
2014-11-13 QuickLookSatellite crash x2
2014-11-21 com.apple.WebKit.Plugin.64 crash
Log
Nov 30 21:32:39 PM notification timeout (pid 345, Adobe CEF Helper)
Nov 30 21:32:39 PM notification timeout (pid 99018, CEPHtmlEngine)
Nov 30 21:32:39 PM notification timeout (pid 99019, CEPHtmlEngine He)
Dec 1 09:09:03 [[0xffffff802bfa4000] OpCode 0x0C01 (Set Event Mask) from: kernel_task (0) Synchronous status: 0x00 (kIOReturnSuccess) state: 2 (BUSY) timeout: 5000] Bluetooth warning: An HCI Req timeout occurred.
Dec 1 09:52:03 PM notification timeout (pid 266, Creative Cloud)
Dec 1 09:52:03 PM notification timeout (pid 346, Adobe CEF Helper)
Dec 1 09:52:03 PM notification timeout (pid 345, Adobe CEF Helper)
Dec 1 10:04:37 process WindowServer[114] caught causing excessive wakeups. Observed wakeups rate (per sec): 170; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 12755007
Dec 1 10:31:08 ALF: ifnet_get_address_list_family error 12
Dec 1 10:59:17 process Meeting Center[2921] caught causing excessive wakeups. Observed wakeups rate (per sec): 647; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45104
Dec 1 12:24:35 process com.apple.WebKit[4567] caught causing excessive wakeups. Observed wakeups rate (per sec): 297; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76962
Dec 1 14:31:01 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 397; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53188
Dec 1 14:43:52 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 224; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 150084
Dec 1 14:47:34 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 332; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 222103
Dec 1 15:03:29 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 214; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 370572
Dec 1 16:38:03 SIOCPROTODETACH_IN6: utun2 error=6
Dec 1 16:38:08 SIOCPROTODETACH_IN6: utun2 error=6
Dec 1 20:08:30 jnl: disk3s2: replay_journal: from: 112328704 to: 113115136 (joffset 0x3a38000)
Dec 1 20:08:30 jnl: disk3s2: journal replay done.
Dec 1 20:27:11 com.adobe.acc.AdobeCreativeCloud.75292.UUID: Service exited with abnormal code: 5
Dec 2 08:23:00 process com.apple.WebKit[11891] caught causing excessive wakeups. Observed wakeups rate (per sec): 161; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 527508
Dec 2 09:29:37 firefox (map: 0xffffff80317c5960) triggered DYLD shared region unnest for map: 0xffffff80317c5960, region 0x7fff9ae00000->0x7fff9b000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Dec 2 10:04:39 SIOCPROTODETACH_IN6: utun2 error=6
Dec 2 10:04:44 SIOCPROTODETACH_IN6: utun2 error=6
Dec 2 16:42:24 process com.apple.WebKit[26151] caught causing excessive wakeups. Observed wakeups rate (per sec): 153; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
Swap (MiB): 41556
Activity
Net: 210 in, 20 out (KiB/s)
Memory: kernel_task (UID 0) is using 1632 MB
kexts
com.cisco.kext.acsock (1.1.0)
com.wdc.driver.USB.64.10.9 (1.0.1)
Daemons
com.cisco.anyconnect.vpnagentd
com.oracle.java.JavaUpdateHelper
com.apple.installer.osmessagetracing
com.microsoft.office.licensing.helper
com.google.keystone.daemon
com.wdc.WDSmartWareService
com.oracle.java.Helper-Tool
com.adobe.fpsaud
com.wdc.SmartwareDriveService
Agents
com.adobe.AdobeCreativeCloud
com.zimbra.desktop
com.citrix.ServiceRecords
com.google.keystone.system.agent
com.apple.photostream-agent
com.genieo.completer.download
com.genieo.completer.update
com.cisco.anyconnect.gui
com.citrix.ReceiverHelper
com.citrix.AuthManager_Mac
com.citrix.FMDAgent.14800.UUID
com.oracle.java.Java-Updater
com.fiplab.MailTabProHelper
com.adobe.PDApp.AAMUpdatesNotifier.74724.UUID
com.citrixonline.GoToMeeting.G2MUpdate
com.apple.AirPortBaseStationAgent
com.microsoft.SyncServicesAgent
Startup items
/System/Library/StartupItems/ciscod/ciscod
/System/Library/StartupItems/ciscod/StartupParameters.plist
Bundles
/System/Library/Extensions/hp_fax_io.kext
- com.hp.kext.hp-fax-io
/System/Library/Extensions/hp_Inkjet1_io_enabler.kext
- com.hp.print.hpio.Inkjet1.kext
/System/Library/Extensions/hp_Inkjet4_io_enabler.kext
- com.hp.print.hpio.Inkjet4.kext
/System/Library/Extensions/hp_Inkjet8_io_enabler.kext
- com.hp.print.hpio.inkjet8.kext
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
/System/Library/Extensions/WD1394_64_109HPDriver.kext
- com.wdc.driver.1394.64.10.9
/System/Library/Extensions/WDUSB_64_109HPDriver.kext
- com.wdc.driver.USB.64.10.9
/Library/Extensions/hp_io_printerclassdriver_enabler.kext
- com.hp.hpio.hp-io-printerclassdriver-enabler
/Library/Internet Plug-Ins/AdobeAAMDetect.plugin
- com.AdobeAAMDetectLib.AdobeAAMDetect
/Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
- com.citrix.citrixicaclientplugIn
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/npg.plugin
- npg.graphon.com
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
- com.microsoft.sharepoint.webkitplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/SlingPlayer.plugin
- com.slingmedia.slingplayer.plugin.nspapi
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/FMDSysPrefPane.prefPane
- Citrix.FMDSysPrefPane
/Library/PreferencePanes/JavaControlPanel.prefPane
- com.oracle.java.JavaControlPanel
/Library/PreferencePanes/WDQuickViewPrefsPane.prefPane
- com.westerndigital.quickview.prefpanel
/Library/PreferencePanes/Zimbra.prefPane
- com.zimbra.prefpanel
/Library/ScriptingAdditions/Adobe Unit Types.osax
- N/A
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
Library/Internet Plug-Ins/WebEx.plugin
- com.webex.WebEx
Library/Internet Plug-Ins/WebEx.plugin/Contents/Resources
- com.webex.WebEx
Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
dylibs
/usr/lib/libaudioc.dylib
/usr/lib/libclipc.dylib
/usr/lib/libcs.dylib
/usr/lib/libdc.dylib
/usr/lib/libfilec.dylib
/usr/lib/libMonoPosixHelper.dylib
/usr/lib/libpbr.dylib
/usr/lib/libprintc.dylib
/usr/lib/libsc.dylib
/usr/lib/libSFFileMonitor.32.dylib
/usr/lib/libSFIPC.32.dylib
/usr/lib/libSFIPC.I.dylib
/usr/lib/libSFsqlite3.7.4.dylib
/usr/lib/libSFSyncEngine.I.dylib
/usr/lib/libupc.dylib
App extensions
it.bloop.airmail.beta10.Airmail-Today-Beta
it.bloop.airmail.beta10.Airmail-Composer-Beta
com.wunderkinder.wunderlistdesktop.sharingextension
com.wunderkinder.wunderlistdesktop.todayextension
com.readitlater.PocketMac.AddToPocketShareExtension
com.stylemac.instadesk.Photodesk-Feed
it.bloop.airmail.beta10.Airmail-Share-Beta
Apps
/Applications/Uninstall IM Completer.app
Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<dict>
<key>PathState</key>
<dict>
<key>/opt/cisco/anyconnect/gui_keepalive</key>
<true/>
</dict>
</dict>
<key>Label</key>
<string>com.cisco.anyconnect.gui</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>--wait-apps</string>
<string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist (checksum 1591517921)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.AuthManager_Mac</key>
<true/>
</dict>
<key>Label</key>
<string>com.citrix.AuthManager_Mac</string>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac</ string>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.ReceiverHelper.plist (checksum 676087606)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.citrix.ReceiverHelper</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper</st ring>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.ServiceRecords.plist (checksum 1445213025)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.Beacons</key>
<true/>
<key>com.citrix.ServiceRecords</key>
<true/>
</dict>
<key>Label</key>
<string>com.citrix.ServiceRecords</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords</st ring>
</array>
...and 8 more line(s)
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 3453356730)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>9</integer>
<key>Minute</key>
<integer>57</integer>
<key>Weekday</key>
<integer>3</integer>
</dict>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
http://www.apple.com/DTDs/PropertyList-1.0.dtd >
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.cisco.anyconnect.vpnagentd</string>
<key>ProgramArguments</key>
<array>
<string>/opt/cisco/anyconnect/bin/vpnagentd</string>
<string>-execv_instance</string>
</array>
<key>KeepAlive</key>
<true/>
<key>RunAtLoad</key>
<true/>
<key>AbandonProcessGroup</key>
<true/>
<key>EnableTransactions</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist (checksum 2733252498)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.SmartwareDriveService</string>
<key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist (checksum 1153517838)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.WDSmartWareService</string>
<!-- <key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareServerApp.app/Contents/MacOS/SmartwareServiceApp</string> -->
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.download.plist (checksum 1894818845)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.download</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>download</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
</array>
<key>WatchPaths</key>
<array>
<string>/Users/USER/Downloads</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.update</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>update</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
</array>
<key>StartInterval</key>
<integer>86400</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>com.microsoft.SyncServicesAgent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.zimbra.desktop</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
<string>start</string>
<string>-w</string>
</array>
-
i have a slight crack in my mac book pro screen it is just on the top of the screen and the LCD display is working fine. i was wondering how much it would cost to fix it/ replace it. it is not a pressing matter but if it is cheep to fix then i would like to do so
Most of us wouldn't know that here. Call your Apple Store.
-
Which compact camera with GPS is compatible with places in iphoto? I would like a new camera ..
which compact camera with GPS is compatible with places in iphoto? I would like a new camera ..
I don't think you need a GPS camera. Activate Places and proceede. iPhoto forum for help:
https://discussions.apple.com/community/ilife/iphoto -
I have purchased the last Creative Suite available on disk. It will load on my old Mac Book Pro. I just bought a new Mac Book Pro and just realized there is no place to put a disk. Is there any way to load the programs to my new computer?
Buy an external optical drive such as the Apple USB SuperDrive that is made specifically for that model.
Use the optical drive of your old MBP to clone the DVDs to USB flash drives, then install from the flash drives.
Connect both computers to your local network and then share the optical drive to install the software. -
My husband was trying to reload and delete printers and he some how reset many settings on his mac book pro - how does he go back and set everything for earlier today
As Terence said you're experiencing a kernel panic. Boot into your System install disk and launch Disk Utility from the Utilities menu in the first window after the language selection window. Repair the disk. If DU finds problems and runs repairs do it a second time and then reboot.
-
On start up, says had problem shutting down mac book pro mavericks
on start up, said had problem shutting down, mac book pro mavericks 10.9.4
recently loaded dragon dictateWelcome to Apple Discussions!
I am wondering if your hard drive is failing? You might try downloading and running SMART Utility on it:
http://www.apple.com/downloads/macosx/systemdiskutilities/smartutility.html
You can download the demo and run it several times for free. It is somewhat more critical than Disk Utility, and may give you earlier warning of impending drive failure.
You might also want to run the extended version of the Apple Hardware test and see if you get any error codes.
From the way your hard drive is behaving, it sounds to me like there is something wrong with it. Since reinstalling the OS doesn't solve anything, you are likely dealing with some sort of a hardware issue.
Good luck! -
I have microsoft word for for my Mac book pro. When I open saved letters /documents on word the date automactically changes to the current date. How do I stop this happening? Many Thanks
I suggest you post your qeustion on the Microsoft Mac forums as it's their software you're having issues with and that's where the MS experts hang out
http://answers.microsoft.com/en-us/mac -
How do I check and clear malware from my Mac book Pro 10.6?
How do I check and clear malware from my Mac book Pro OS x 10.6?
Helpful Links Regarding Flashback Trojan and Virus Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
A link to a great User Tip about the trojan: Flashback Trojan User Tip.
To check for the trojan: Anti Flashback Trojan 2.0.4.
A Google search can reveal a variety of alternatives on how the remove the trojan should your computer get infected. This can get you started. Or the preferred method is to use Apple's protection tool: Flashback Malware Removal Tool 1.0.
Or, open Software Update. If you do not have the Apple protection software installed it will download and install it via Software Update. If no update appears that means you either already have it installed or it isn't needed for your system. The software is only available for Leopard, Snow Leopard, and Lion versions of OS X.
Also see Apple's article About Flashback malware.
For general anti-virus protection I only recommend using ClamXav.
For the DNS Changer malware see the following:
Will your internet service cut off on July 9?
DCWG | DNS Changer Working Group
How to remove the DNS Changer malware -
I have problem shutting down mac book pro os x lion
I have setup os x lion on my mac book pro which i bought after 2010. Over 90% when i want to shut down, the process stop at the end and rounding circle appear for so long that i should turn off the system by pressing and holding power bottom. I do verify and repair the disk permission and for a while it is ok and after some times it is the same story. I even download and install the lion again but nothing happened. As i read over the apple forum some other has the same prob but no one knows how to fix. Smebody tells that it is belong to safari and other mention some other things. Pls kindlly help me.
nahmad02 wrote:
Problem description:
My Mac Book Pro OS X Lion 10.7.5 is running really slow. Takes forever to open the internet and word, please help
Safari Extensions: ℹ️
Searchme Adware! [Remove]
Simple. Click on "Remove" and follow the direction EtreCheck has for you. -
I purchased a HDMI cable to watch movies and slide shows from my mac book pro to my Sony Bravia TV. I get picture through the TV but no sound. What am I doing wrong?
Go to sounds in system pref and select outputs. When the hdmi cable is plug into the tv it will show as an option under output. Just select that option.
-
How can i use audio through hdmi on mac book pro i have video no audio version10.6.8
how can i use audio through hdmi on mac book pro i have video no audio version 10.6.8 in audio it just has internal speaker options
Hello,
Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there. -
For some reason there a password on the guest user on my mac book pro when I try to login in to for someone to use, I didn't set the password I try to remove it and try disable the guest user but didn't work so don't know what to do please help
Restart the computer (with Parental Controls off) and try again. If there's no change, see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
The USB ports on my 30" Cinema HD display appear to not work. The monitor has not been used for almost a year, when I upgraded to a new Mac Book Pro and the 27" retina display. Now I need to move the computer back and forth between two locations using the two displays. The need for operating USB ports is essential. Any ideas. The display appears entirely normal. Am running OS X 10.9.
Disregard, problem solved.
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