I am having trouble syncing my files in my CC storage between devices. If I upload files on my iMac, they don't appear in my CC iPhone app. Why? This is maddening, as I need to work between devices. Please advise.

I am having trouble syncing my files in my CC storage between devices. If I upload files on my iMac, they don't appear in my CC iPhone app. Why? This is maddening, as I need to work between devices. Is this not like Drop Box?
Please advise.

Error: "Unable to sync files"

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I have mail Ver. 7 and I am having trouble syncing my work gmail account

Hi,
From the time I have upgraded to Mavericks, I am having trouble syncing my gmail emails. After the mail update my personal mail accounts from gmail are working fine but I am still having trouble with my office gmail account. I am receving new emails in my web browser inbox but not in the mail application. Also, I could only see the new messages if I quit the mail application and relauch it. Please suggest any remedy?

So you don't want any help from your fellow users, then. OK, that's fine. But #1 is not a "recourse", it's just a complaint.
As to #2, if you don't want to call Apple Support again, you can use Apple's Support Feedback page:
https://ssl.apple.com/support/feedback/
Regards.

I am having trouble syncing photos with lightroom mobile. Lightroom (on computer) tells me that it's syncing but nothing appears on my I pad. Any comments?

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however when I try to sync my older ipod with it and upload some new music to it, Itunes keeps telling me that all the previous songs will be erased
Yes, that's correct. If you don't have the songs that are currently on your iPod also in your new iTunes installation, they will be erased from the iPod if you sync it. Best to start afresh by first transferring all the music on your iPod back to your new computer/iTunes library.
For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
Find out how to do that here.
How to copy iTunes purchases from an iPod or iPhone to a computer.
For all other non purchased content (your own CDs etc), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it is a little more involved than other methods.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Other free programs are Pod Player, SharePod and Floola.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
Once all the music is safely back in your new iTunes library, you can sync your iPod as normal.

Is anyone having trouble syncing photos ?

Some of my photos were messed up digitally, and had color blocks at the top or bottom, lighter areas in half the photo, the bottom half of the photo would be offset by a few pixels and just generally messed up. Some even looked color smeared (best way I can describe what I was seeing). After an exhaustive trial and error campaign, calling tech support once and taking the phone in to an Apple store, I finally have put my finger on the problem (I believe). I am running a Raid 1 setup with two identical drives. Each time I would sync photos to the iPhone I would have the problem. I had recently bought a USB/ATA external drive box and put one of my old harddrives in it that I wanted to recover some photos from. When I would transfer my pictures over to the single USB harddrive, and point iTunes to that location my photos would sync fine. I believe it is the Raid setup that is causing the problem. Raid must handle some files in such a way that Apple did not take in to consideration. I have called this in to tech support. I seem to be the only one with the problem so far.

Each time I would sync photos to the iPhone I
would have the problem. I had recently bought a
USB/ATA external drive box and put one of my old
harddrives in it that I wanted to recover some photos
from. When I would transfer my pictures over to the
single USB harddrive, and point iTunes to that
location my photos would sync fine. I believe it is
the Raid setup that is causing the problem.
What make and model of RAID controller are you using?
Is it an Intel Matrix Storage Manager, or something
else?
b noir,
This is a great post. I am an the IT administrator at my office. 1 of 7 employees were having trouble syncing photo's. All 7 employees are using a version of VIST OS.
I have tried uninstalling, reinstalling, iTunes, Quick Time, Apple Mobile Device Support, and Apple Software Update several times. I deleted/edited registry, turned off all firwalls, etc. I still could not sync photo's. Seeing how this was a ne computer I asked the employee where the photo's were transferred from and she handed me a 60G WD Passport. I then proceeded to sync the photo's directly from the external drive to the iPhone, and.....every photo synced. I was hoping not have to contact apple support, so thanks.

HT4236 I HAVE 2 HARD DRIVES ON MY LAPTOP. MY PHOTOS ARE ON 1 HARD DRIVE & MY ITUNES IS ON ANOTHER HARD DRIVE. I AM HAVING TROUBLE SYNCING THE PHOTOS FROM THE SEPERATE HARD DRIVE ONTO MY IPOD TOUCH. ANY HELP?

I HAVE 2 HARD DRIVES ON MY LAPTOP. MY PHOTOS ARE ON 1 HARD DRIVE & MY ITUNES IS ON ANOTHER HARD DRIVE. I AM HAVING TROUBLE SYNCING THE PHOTOS FROM THE SEPERATE HARD DRIVE ONTO MY IPOD TOUCH. ANY HELP?

There is a whole lot of bad going on there.
There are problems both drive errors and USB errors. I don't believe it.
I have a hunch the drive is starving for power.
USB devices are supposed to function all the way down to 4.25V. Not all do.
USB ports are supposed to be able to deliver 4.25V at the end of the cable at 500mA. Not all do.
USB 2.0 devices are not supposed to draw more than 100mA unless they negotiate for more. Some violate that.
USB 2.0 devices are never supposed to draw more than 500mA. Some violate that. Especially disk drives.
My guess is that your drive is drawing excess current and the voltage drop through the port and cable are dropping you below 4.25; or at least below the voltage that your drive goes "Tango Uniform"[1]. Does your drive have the option for external power? If so try it. Following up on wtx's comment; USB 3.0 is capable of delivering more power. Also, some drives have used a cable that violates just about every aspect of the USB specification: A "Y" cable that plugs into two host ports to provide more power to the guest. I despise this solution with every fiber of my electrical engineering existence; never-the-less, you might try one.
edit: [1] Teats Up.
Last edited by ewaller (2015-04-04 17:02:04)

I'm having trouble syncing with icloud. Please help.

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TS2776 Having trouble syncing my iphone with Windows 7 computer. Some of the playlists sync while other playlists do not sync.

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An important info is missing, what computer are you using?
iTunes Sidebar can be activated in
Computer iTunes menu > View > Show Sidebar.
iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538
Mac: http://support.apple.com/kb/TS1591

I am having trouble syncing ibooks

Hi,
I am having trouble syncing my books from the library on ibooks. It works when i purchase from the ipad but there seem to be problems when syncing it simply cuts out. Please help.

Syncing an iPhone 4S running iOS 6.1.3 or earlier requires at least a G4 Mac running 10.5.8.
Syncing an iPhone 4S running iOS 7 requires at least an Intel Mac running 10.6.8.
If your computer can't be upgraded to the required OS version, buy a secondhand or refurbished one which can.
(91657)

I am having trouble syncing new songs to my ipad mini. I tunes says 151 are on the ipad yet only 120 are on the actual ipad.

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That alone does not mean the movies are in an iPad compatible format either.
Copied from this link.
http://www.apple.com/ipad/specs/
Video formats supported: H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format.
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I am having the exact same problem! UGH!

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HI Alfred,
Thanks for the reply, that has seemed to work.
JUst another question now if you have the time. I have selected to view my iCloud contact list on my iPhone, but i have some unique contacts on my iPhone list that i want to merge to my iCloud list. Any tips there?
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Best
MP

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let me ellaborate on this part:
"b) perhaps I've got some kind of virus on mine?"
I mean, " perhaps I've got some kind of virus on mine, and I've passed it on to hers?"

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Been there, done that...........
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