I am on premium and have been for 2 weeks it was working then all of a sudden I am now in free help

I have been in premium or 2 weeks and it has been working fine but all of a sudden my offline music isn't working and I still get ads but hen I check my account status it says I am on Premium I har logged out and logged back in again. Really annoyed paid for a service and it's not working thinkin off going else where I jut want to speak to a real person from spotify

Help Tahlia wrote:
It's not working at all ...
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
More Info here...
https://discussions.apple.com/message/19521062

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TS3899 email was working then all of a sudden its "checking for updates" and wont update

My Iphone 4s was working fine and now I can't get the email to update. I have deleted my account and it still isn't working. Everything else internet wise is working, just not the email. Any ideas?

I can send emails, but when it is "checking for mail" and the circle is moving, it never stops, just keeps searching. I checked my email from my computer and I had 10 new emails, so I know they are waiting for me, I can't even retrieve emails that I have read and are still on my account. It won't bring up the accounts at all

My iphone 4 was working, then all of a sudden i grabbed it out of my pocket and the screen was black. it wont turn on at all. i put it on charge nothing came up. I pluged it into my computer to go onto itunes and the computer didnt even pick up the phone

It's not working at all someone help me please, it's URGENT!!!!
I cant get another phone and i don't want to pay to get it fixed, also i have no other phone!!!!!!!!!!!

Help Tahlia wrote:
It's not working at all ...
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
More Info here...
https://discussions.apple.com/message/19521062

TS3988 I've made sure that all my devises have the same username & password & the ICloud was working then all of a sudden, it doesn't. Why does this keep happening. I had my IT guy here to make sure it all worked & it did, but 1 week later it stopped?

Was my question submitted?

Welcome to the Apple Community.
I've seen it mentioned that the password should contain at least 8 alpha and numerical characters and that at least one should be a capital letter. Have you tried that.

I have been working on a book and have 418 photos already in my book. All of a sudden I cannot access the book format to see the multiple view, spread view, or single view. I can no longer see my book although I still see the collection with 418 photos

I have been working on a book and have 418 photos already in my book. All of a sudden I cannot access the book module and clicking on the multiple view, spread view, or single view does not take me back to the book I have been working on. I can no longer see my book although I still see the collection with 418 photos under collections. What I do see is a blank template for a new book and I can't find the unfinished book I started with 418 photos. It is like the new empty template is somehow covering it up. How do I get back to the book I have been working on?

Is it possible you mistakenly clicked on a [Clear Layout] button?
But a great hint is- Always click on the [Create a Saved Book] button, early in your new book design.
Then you have a permanent link to the book in the Collections panel. (In addition to the standard collection of your selected images)
Note: a Book Collection shows an icon that looks like a book.
Every time you come back to edit the book, open the Book Module by clicking on the white arrow that appears on the end of your Book Collection title. (The title as saved)
Re-opening a book without using the "Saved Book" option can have unpredictable results.
A "Book" Collection is like a "Smart Collection" because anything you do to the book design, change pages, change images, etc, is automatically updated in the Saved Book collection.

Connected Apple TV Box tonight and it said it needed an update. I ran the update, and it worked for a few minutes. Then all of a sudden, a screen popped up showing that I needed to connect via USB plug to my MacBook Air to connect to iTunes. Why??

I conneced the Apple TV and it worked fine at first. It has worked well for some time. We are using them in our school this year, as well as converting to all apple products. I have been able to pull up my computer screen through Apple TV onto our projectors. However, tonight when I started apple TV, the mirroring icon came up, and everything seemed fine. Then a message came up that the Apple TV Box needed an update. I clicked on the button to run it now, and it seemed fine. The mirroring worked for about 5 minutes after the update, then I got a screen that had a picture of the Apple TV Box and a USB cord directed toward a picture of the iTunes icon. The light on the frontof the component flashed, and I couldn't go to the menu at all. I wouldn't do anything. I no longer cold see the Airplay/mirroring icon on my computer either. I tried to shut everything off and reboot the computer and the Apple TV box. However, none of this worked.
Any suggestions??? I'm a high school football coach, and this is how our team will watch film this year. I really need to get this rectified by the end of the week, as our team will go into camp for the next two weeks.

Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information

The Thumbnail Images of Apps are All Messed up and Have been for days!

My Thumbnail images for the Apps are CONSTANTLY in the Wrong spot (Switched with another app or duplicated for the wrong app) or shows a Line Drawing of a CAMERA. Koi Fish is Half Koi Fish on Top and Camera Line Drawing on the Bottom. The ecurrency app, shows the Thumbnail for Glass Harp app. Every Page has at least two similar errors! I Have the Latest Iphone Update. It did it before AND After Update. I Posted a TwitPic so you could see a screen shot if you wish.
http://twitpic.com/hoc46
This Iphone 3GS is My Second one. My First died in just twenty days with the "Red Sliver of Death" Battery Symbol ( Died Would Not Recharge). The Mac Store Replaced for free. ( Bless Them). This new Iphone is unbelievably Glitchy. Screen occasionally goes to a Very Dim brightness during use for no reason. recently Lost ALL Sound ( Mute Button NOT ON only worked with Headphones) until I downloaded the newest iphone software which seemed to fix it

Before Anyone asks about the "Other Glitches", They Include,
• A Sudden drop in brightness level that only restarting seems to fix. It will just drop to 15% of Normal Brightness for no reason. (about Once a day, about 15 times total)
• The Camera Shutter works Very Slowly sometimes for no reason at all. I push to click, then the shutter goes into a Slowmotion movement and seems to freeze with the fins in the "Snap Image, Closed fins over Screen Position". It can freeze for a second or two. Stops you from taking another "Fast Shot". (About every 5th Picture or 7 times a day)
• The Iphone seems to get quite HOT when Playing "Defend Your Castle". I'm playing at the high levels. Could an App make the Phone heat up?
• The Iphone periodically vibrates for no special reason. Mostly like short pulses. Not a big glitch, just odd ( 5 times a day)
•The Iphone mute button is too easily pushed BY YOUR EARLOBE) when you have the phone against your ear listening to a conversation.
• About three times since I've had this replacement (About 2.5 weeks). The phone has simply gone dead and shut off during a call. It turns right back on and works.
•The Orientation of the phone is off. If i start the Ibeer App or the Level app, it thinks straight up is around the 1 or 2 oclock position. Is there a way to calibrate the whole phone? Not just the Level App?
•About once a day the keyboard freezes with a Letter in the Up Postion. When you Push the keys and that "Flag" letter Pops up.

Cache, cookies and history are not clearing when I close Firefox even though they are set to do so and have been for ages

I recently had an update (or upgrade?) for FF 16. Today (and I believe the update was done a day or two ago?) my cache, cookies and history are not clearing when I close FF. Also, certain links are not working. Not links for full web pages but for site pop-ups (like the smilie window on a message board). They worked a few days but are not working today. I click the link and nothing happens. I noticed the problem with the cookies not clearing for a few weeks ago but it was only on one site not all sites which is what's happening now.
My apologies if that's a little confusing. Thanks!

At any rate, have you tried running Firefox in Private Browsing mode? This will ensure that no infromation from your session is saved once you exit Private Browsing mode and/or exit Firefox.
You can set Firefox to always start in Private Browsing mode: https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info#w_how-do-i-always-start-firefox-in-private-browsing

I have an iphone 5, and got it 3 weeks ago. I turned my phone off earlier and its now asking to enter my 'Pin' for my sim and i have NEVER activated a pincode for this sim? i am now currently locked out and have been for the last 2 hours... someone help!!

l

Is it specifically asking for a pincode for the SIM? If so you will need to contact your cell carrier.

DESPERATE! My CC desktop app is blank and has been for weeks now! I need to use a font.

I need to use the Proxima Nova Font that I have only through Creative Cloud. I need help here. I've uninstalled and reinstalled Creative Cloud - this is absolutely unacceptable!@

iOS: Unable to update or restore

I used to be able to send IMessages now it says in message settings "waiting for activation". IMessages was working until all of a sudden my phone has reverted back to sending normal SMS. I have tried lots of things but to no avail. Please. Help...

I used to be able to send I messages from my iPhone 4 now in settings it's telling me "waiting for activivation". I have tried lots of things to resolve this but to no avail. Please help....

If you are getting Siri when you double tap, then your home button must be sticking. Siri comes up when you hold the home button. Try tapping quickly twice. When that happens, the multi-tasking list comes up and you will see the app icon and then a thumbnail, or reduced size view of the app above it. You put your finger on that thumbnail and swipe upwards with your finger.
For that issue, you might want to do a reset of the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. This will not affect your data.
To be honest, your novel is a little difficult to read, and I think you put too much information in there, and a lot of it is unnecessary. Be to the point and just add information necessary to understand the issue.

For weeks I have been viewing a doggy day care via their web cam. This weekend I upgraded to Lion and have been unable to view the center since. I get an error message for java webcam class not found. All of my software is up to date--suggestions?

For weeks I have been viewing a doggy day care center via their web cam. This weekend I upgraded to Lion and have been unable to view the center. I get an error message for Java plug-in 1.6.0_29 ....webcam class not found. Any suggestions on how to fix this?

Sorry, don't know what else to suggest unless there's a URL to the problem stream that someone here can try. Otherwise we can't test it to try and determine what might be wrong.
BTW, make sure they're testing it with a Mac, not with a Windows system. If they test only with Windows, what they say is or is not working doesn't mean much.
Regards.

I have been working on a wedding slideshow for days and have over 3,000 pictures in albums on iPhoto. It suddenly will not open without upgrading to Aperture and I can't find any of my photos!!!!

I have been working on a wedding slideshow for days and have over 3,000 pictures in albums on iPhoto. It suddenly will not open without upgrading to Aperture and I can't find any of my photos!!!! I need these photos, to complete the video, not to mention I don't want to lose them. I have had trouble ever since upgrading to Maverick.

Try the following:
1 - launch iPhoto with the Command+Option keys held down to open the First Aid window.
2 - Run Option #4, Rebuild Database.

I'm trying to set up my apple tv and have been asked for my AppleID and password. Then I'm asked for a password for my password???!!! What do I do?

I'm trying to set up my apple tv and have been asked for my apple id then my password. Then I am asked for the password for my password. What is this?

It's when I am in home share set up. I give my apple ID and password as asked, then I am prompted to provide a password for my password.
Sorry it's taken me so long to get back to you. had to go out for a few hours.

HT5622 I had an iPhone 4S, I recently upgraded to a 5s and have been using it since early December. I kept my same Apple ID . I gave my 4s away, the person set up their own Apple ID for the 4s however now I can't use my Apple ID in my 5s. Any help please

I had an iPhone 4S, I recently upgraded to a 5s and have been using it since early December. I kept my same Apple ID . I gave my 4s away, the person set up their own Apple ID for the 4s however now I can't use my Apple ID in my 5s. Any help please

There could be many causes. What happens when you try to use it. also try adding it again.

I am on premium and have been for 2 weeks it was working then all of a sudden I am now in free help

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