I am set to send my top of the line HP pc in for repair

i am set to send my top of the line HP pc in for repair . im very pleased with HP as useual . i bought my HP AMD FX(tm)-8150 Eight-Core Processor with 8 gig ram 1 gig video card and all the good stuff over 1 year ago . i had blue screen problems from the begining . and i suspected it was a hareware issue and HP service was thinkoing it was software . so i was stuck with a top of the line pc with problems that could not be solved . but i didnt quit on HP  i know they would help if i could just prove my solution was in fact hardware ., so months went buy and as hardware goes it can stay hiden for long and the problem got biger . so now i have the isues being adressed by way of FED EX and the HP factory . at zero cost to me ofcourse . the thing is that i buy HP pc BECAUSE OF THE QUALITY AND SERVICE . yes i can build my own pc for less cost . i have done it befor . but the extra cost for a HP qulity seviced pc is a diference of about $300.00 . insted of building my own with all the same parts i got now i could have built the same thing . but it would not be the same at all . no 24 hour on line service . no free shipping and repairs . no consant kowlage of the latest driver and products . at to top it of i also bought anougher 3 year exstended warenty service for $150.00 . so i got 4 years of service coming to me still that will garenteed me a great pc that sill works like a top of the line product should . garenteed . yeah we you got to understand a bit about building your own pc . it would have given me 10 companys to call for hahaha service , thats a joke . the 10 companys i wpould have had to buy a part from each one and not one company is going to garentee anything of anoughter product . so with HP it one call to one company that garentees you a service under understandable rules . so i just got maybe $75.00 of my warenty paid for just in free FED EX shiping both ways . so if you add it up and i have bough crudy pc parts befor and there is no help like HP to save me . so yeah i didnt get the best pc day one but what could we do till we could understand the problem . so i just think my day has come 5that all my money that i cant AFORD IS GOING TO GET ITS VALUE FROM HP . thats what i payed for and a home build pc is not what it adds up to realy be in the catolog . so i ant going quit till i see my HP pc back in 2 weeks and its going to work great or why would they fix it . it was just a isues we had wether it was software (windows) or hard ware . they could not fix a hard ware problem so i was screewed if i didnt quit thinking HP  and me had toi get a solution and it can at last . i dont know how i new it was hardware . i built many pc befor just with junk parts and it was the same kinda thing is all i can tell ya . blue screen for all my exsperence has always been a hardware isues so i got the facts now my 1 gig  video card is now showing the hardware problem so im glad i was right . im like being a dumb fool believeing in trust and honor and they had a righouse point that if windows was doing it they couldnt be held responcable and i would have been stuck . but i got my service and quality i payed for thats all i got to say . so i tell you i do laughf at people with priter problem i must  say that my exsperence with printers is to just buy a new one every time it brecks i would not call HP for a printer glich . printers are crap that only last so long so . i buy a new one about once a year but its because they are so cheep that it would cost more  in postage then the thing is worth fixing . but i dont kid around about my $1,397.00 HP pc thats not crap at all and it worth every penny . and i know HP ant dummys if they got a error in the pc deartment there going to fix it or they are going to sell anything to make there launch money . thats what i think any way . so my faith is in the repair department for now and my pc never did couse much if a big problem . i been useing it everyday . it would just shut down on me every so often . but it did bug me to spend that much money i dont have for a glich in a pc i love . so i just say . boy i hope they fix it good and not just the video card error but the root of the whole problem . so it will all go away . i hope i do . thank you HP  and thank to all that suport a fine quality product and service that HP provides . im gonna go play my facebook game now . bye bye .

There are quite a lot of possible things that are going on. Can you let us know
1. What system you have (e.g. Windows 7, Mac OS Mavericks)?
2. What version of Acrobat or Adobe Reader you have?
3. WHO gets the message about a password (you or the receiver, or both)?
4. What is the full text of the message, if you get it?
5. If the receiver gets it, what security do you set on the file?

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